After a clean installation of Windows 10, you may encounter some driver errors due to driver incompatibilities. One such error is Windows 10 update error 0x80240061.
This error can be caused by several reasons, including incompatible drivers or problems with Windows Update. Similar problems are also reported on the Microsoft community forum.
If you are also affected by this error, here are some troubleshooting tips to help you fix Windows 10 Update error 0x80240061.
What is the cause of error 0x80240061?
Windows Update Problem: In some cases, the problem is due to a temporary problem that can be solved relatively easily by running the Windows Update diagnostic program to check for common inconsistencies that can cause updates to fail.
Incompatible Driver: One of the most common causes of this error is the scenario where the WU component keeps trying to install the Intel Management Engine Interface driver, even though it is actually incompatible with the current hardware. In this case, you should be able to resolve the problem by hiding the incompatible driver.
WU cannot find the latest version: As some affected users report, Windows Update cannot always find the latest version available for the Intel Management Engine Interface. In this case, the problem can be solved by performing a manual installation (either with Driver and Support Assistant or by installing the driver version yourself).
How can I fix error 0x80240061?
Make sure that the Windows Update service is running
One of the Windows services called Windows Update is responsible for updating the operating system. You need to make sure that this service is working. Do the following:
- Press Win + R to open the Run window. There, type services.msc and click Ok.
- The Services window opens. Here, scroll through the list of services and find Windows Update. When you find it, right-click on it and click Start. If it’s already running, click Restart.
Then close the Services window and try updating Windows again. If this doesn’t solve the problem, try the following solution.
Run Troubleshooter when you upgrade Windows
Windows Troubleshooter is an integrated tool for identifying and solving various problems that may occur on your PC. One of the diagnostic sub-tools is Windows Update Troubleshooter. Follow the instructions to make it work:
- Press Win + I at the same time to open the Settings app in Windows. In the Settings app, select the Update and Security option.
- In the new window in the left pane, select Troubleshooting. Then in the right pane, select the Windows Update option and click Run Troubleshooter.
Now let the Troubleshooter investigate any problems. If the problem is detected, the troubleshooter will try to fix it themselves. After the Troubleshooter finishes analyzing and fixing the problem, restart your PC and try updating Windows.
Reinstall the latest maintenance stack update
You can also reinstall the latest maintenance stack update or Windows Update to resolve the problem.
Before uninstalling and reinstalling the update, you must have the latest version of Windows and the updated version on your PC. Then, you must download and install the latest version of SSU on your PC.
Find the Windows version
- Open the Settings application by following the steps described in Fix 2 -> Step 1, but instead of selecting Update and Security, select System.
- Now select the About option in the left pane, and then display the Windows Update version in the right pane. The version of Windows on my PC is 1903.
Search for the updated version
- Open the Start menu, then type Control Panel in the Search at Startup box. In the results, open the Control Panel.
- In the Control Panel, click the Remove Program text under the Programs option.
- In the next window, click on the option Show installed updates.
- In the list of updates that appear, you will see the name of the latest update in the Microsoft Windows category. The name here is KB4565351.
- In the next step, select the latest update and click the Uninstall button. Follow the instructions on the screen and uninstall the latest Windows update.
Download and install the latest version of SSU
- Visit the Microsoft Update Catalog website. In the search box, enter the Windows Update version and search for it. A list of updates will be displayed. From there, look for an update with the version of Windows installed on your PC. My PC version is 1903, and it is an x64-based system, so I download the version highlighted in the screenshot below.
- Note: Make sure you choose to update with the same version of Windows as your PC and system architecture. The x64 architecture is usually for personal computers and the ARM64 architecture for mobile devices such as tablets. To find out, right-click the icon of that computer on your desktop and select Properties. You can see the information under System -> System Type.
- While the update is downloading, click the “Open” button. Once the update is downloaded, it will be installed on your computer.
Clearing the temporary Windows Update cache
Another way to try to fix the 0x80240061 Windows Update error is to clear the temporary Windows Update cache. Follow these steps:
- Press the Win + R keys together. In the “Run” window that opens, copy and paste the following text and press the Enter key:
- This will open a folder containing temporary Windows update data. Press Ctrl +A to select all files, then press Shift + Del to delete all files in the folder. After that, run Fix 1 again to restart the update service.
Now check to see if an error has occurred.
Running SFC Analysis
SFC Scan is a command-line tool that scans your PC for corrupt and damaged files and restores them.
- Click the Start button and type cmd in the search box. Then in the search results, right-click on the “Command Prompt” search result and select the “Run as administrator” option.
- In the command line window that appears, type the following command and press Enter :
sfc / scan now.
Let the scanner run. Then restart your computer and check if the update error 0x80240061 persists.
Start the DISM scan
Here’s another command-line tool you can run to fix the Windows 10 update issue.
- Open the command line in administrator mode as described above.
- In the command prompt window, type the command below and press the Enter key:
DISM /Online /Cleanup-Image /RestoreHealth.
The DISM analysis may take some time, so wait until it is complete. Then reboot your computer.
Update the Intel Control Engine Interface Driver
You can update the Intel Management Engine Interface driver on your PC to get rid of update error 0x80240061 on Windows 10.
- Press Win + X on your keyboard simultaneously and select Device Manager from the menu that opens.
- When Device Manager opens, select “System Devices” from the list of devices, then right-click on the Intel(R) Management Engine interface in the menu and select “Update Drivers” from the menu.
- On the next screen, select the option Automatically check for the latest driver software. When an updated driver version is found, the update process begins. After the update, restart your computer. Now check if the problem is solved.
You can also try updating your PC’s BIOS to get rid of the 0x80240061 error. Updating the BIOS is quite a complicated and advanced process and should be done with great care. One error and your computer may become unusable.
To perform a BIOS upgrade, you will need to refer to your PC’s motherboard manual. The steps for updating the BIOS and the operations it contains vary greatly from manufacturer to manufacturer.
Clean reinstallation of Windows
We hope that the above solutions will help you get rid of the problem in a safe way. However, if none of the above solutions work for you, you will need to reinstall Windows 10 on your computer to fix the update error 0x80240061. A new installation will remove all data, applications, and software stored on your PC and reinstall Windows.
Frequently Asked Questions
- Apply Windows 10 updates.
- Update the drivers.
- Remove the drivers and reinstall them manually.
- Run a system scan.
- Update your BIOS.
Intel Management Engine is an embedded microcontroller (embedded in some Intel chipsets) that runs a lightweight microkernel-based operating system that provides various functions and services to Intel® processor-based computer systems.
The Intel Management Engine components can be removed from your computer using the "Add or Remove Programs" feature in the Windows Control Panel. Once you find the Intel(R) Management Engine Components, click on it and do one of the following: Windows Vista/7/8: Click Uninstall.
- Click Start.
- Right-click on Computer, and then click Properties.
- In the left pane, click Device Manager.
- Double-click the System Devices category.
- Double-click the Intel Management Engine Interface.
- Click the Drivers tab.
- Check the driver version.
Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog, techquack.com, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.