Correction : Google Drive does not display all files and folders

Ah, the cloud. Sounds so easy, so smooth, so hassle-free, doesn’t it? In the real world, though, cloud services aren’t always so easy. With Google Drive, in particular, you may find yourself confused about storing and managing multimedia content or editing documents and spreadsheets.

Drive does a lot of things right, but it also has its share of, shall we say quirks. I’ve heard them all over the years — and I’ve put together the most common Drive problems I’ve encountered, as well as quick and easy solutions to solve them.

Read through these solutions, write down the ones that make sense to you, and get ready to get rid of your cloud-related worries.


What causes the “disk not displaying all files and folders” problem?

What causes the "disk not displaying all files and folders" problem?

There’s no denying that this problem is really annoying. Good thing you can fix this problem in no time. Google Drive offers many options that come with some difficulties. However, no need to worry, you can solve this problem. This guide is full of workarounds. Follow the instructions and enjoy solving the “Google Drive Sync is not working” problem.

Google Drive handles files in a way that Windows sometimes conflicts with them. Security permissions can also cause this problem. You can manually add the user to lower-level directories. If you see error messages such as “You do not have permission to sync this file” or “You only have permission to view this file, your changes cannot be synced”, you need to contact the owner of the files and folders to resolve the problem.


To solve the problem of not all files and folders are displayed on the drive

To solve the problem of not all files and folders are displayed on the drive

Pause and resume Google Drive
  1. Click the Google Drive button on the taskbar.
  2. Select 3-points
  3. Select Pause.
  4. Wait a few seconds, then go back and click Resume.
Restart Google Sync
  1. Click the Google Drive button on the taskbar.
  2. Close.
  3. Restart it from the Start menu.
Run the Google Backup application as an administrator
  1. Click Windows
  2. Right-click Google Drive and select the option to run it as an administrator.

If you have more than one user logged in to your PC using Google Drive, log out until only you are left.

View unsynced files online
  1. Right-click the Google Drive icon in the taskbar.
  2. Select “Visit Google Drive online.”
Make sure that all folders are marked for syncing
  1. Open the Google Drive menu on the taskbar.
  2. Go to settings
  3. Make sure you select Sync everything in My Drive, not just these folders.
Change your firewall settings

Make sure your antivirus software allows Google Drive to communicate with the Internet, otherwise it won’t be able to sync your data. This process varies from antivirus to antivirus, so you should visit the developer’s website for more information.

If these solutions fail, you can always try the following:

  1. Reboot your computer.
  2. Reinstall backup and synchronization
  3. Manually upload and download data
  4. Get more cloud storage
  5. Shorten file and folder names (only applies if the file name is longer than 255 characters).

If you follow these steps, you will now be able to view all folders in Google Drive.


Frequently Asked Questions

  1. To access this new view, simply click on a folder in Google Drive online and then click on the folder to the left.
  2. Selecting the "Open" option will open a new page displaying all items in preview mode.

  1. Go to
  2. Log in to your Google account with your username and password.
  3. Double-click on the file.
  4. When you open a document, worksheet, presentation Slides, form, or drawing Google opens this app.

  1. If Google Drive does not sync with your Android app, it is very important to keep this app up to date, as updates can sometimes fix bugs.
  2. Simply go to the Play Store -> 3-line menu -> My apps and games.
  3. Then check to see if an update is available for Google Drive. If there is, update it.

Shared drives are only available in G Suite Enterprise, Business, or Education editions. If shared drives are not showing up in Google Drive, they may not be available for your organization. Contact your G Suite administrator for details.

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Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog,, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.