Fix: Error code 0x80070141 – device is unavailable

Some Windows users have complained about error 0x80070141 on their PC. The error message means that the device is unavailable. It occurs when a user tries to open, copy, or move a JPEG file from the camera to their computer. The error is not limited to a particular version of Windows and affects users of Windows 7, Windows 8.1, and Windows 10. How can I get rid of error 0x80070141 when copying photos or videos?

When trying to copy photos and videos from an iOS device to a computer, some Windows users may encounter error 0x80070141, “Device Unavailable” message. In this case, users will not be able to transfer files from their USB or mobile devices to the computer.

The unexpected error does not allow you to copy the file. If you keep getting this error, you can seek help for this problem using the error code.

Error 0x80070141: Device Unavailable.

In this article, we will see how to fix error 0x80070141 in Windows 10.

What’s the reason for error 0x80070141?

What is the cause of error 0x80070141 (device unavailable)

We have analyzed this error code by examining various user reviews, referring to the official documentation, and trying various fixes recommended for this problem. It turns out that this particular error message is known to occur in a variety of scenarios. Here is a shortlist of possible culprits that may be responsible for the error:

File Explorer Malfunction – It appears from numerous user reports that the error code can also occur when File Explorer fails and cannot maintain a stable connection to an external storage device. In this case, you should be able to resolve the problem by performing hardware and device diagnostics.

Faulty/insufficient USB port – The error code may have been triggered because one of the two connection ports is not properly connected, or because the USB port you are using is not properly connected.
If this scenario applies, it can be fixed by using a different USB port to connect the external storage device to your computer.

Outdated version of iTunes – Another possible reason that can facilitate an error in situations where a user tries to copy files from an iOS device to Windows is an outdated version of iTunes. Several affected users have indicated that they were able to resolve this problem by updating the iTunes version to the latest version.

Patch not installed – Since the problem may be caused by a bug in Windows 10, Microsoft has released a patch for this problem. To use it, simply install all pending updates and update your operating system to the latest version.

File name/path is too big – Another possibility is that the error is caused by an unusually large file name or path. Since Windows cannot handle files with names or paths longer than 256 characters, you will have to shorten the path to resolve the problem.

Transfer protocol is not MTP – If you try to copy files from your Android device, you will most likely see an error because the transfer protocol is not set to MTP. In this case, you can solve the problem by changing the USB connection settings on your Android device to connect as a multimedia device.

If you are currently having trouble fixing the same error message, you will find various troubleshooting guides in this article. Below is a set of possible solutions that other users in a similar situation have successfully used to fix error 0x80070141. The effectiveness of each method has been confirmed by at least one interested user.

For best results, we recommend that you apply the methods listed below in the same order that we have classified them. We have listed them in order of effectiveness and difficulty. In the end, you should come up with a solution that successfully solves the problem, regardless of the cause.

How do I fix the ERROR_DEVICE_UNREACHABLE error?

How do I fix the ERROR_DEVICE_UNREACHABLE error?

Verify your phone’s settings

According to users, this error message appears when you try to connect your iPhone to a Windows 10 computer.

To solve this problem, users recommend checking their phone settings. To do this, go to Settings > Photos and Camera and turn on the photo-sharing feature on your phone.

Some users also recommend turning on My Photo Streaming and iCloud Photo Sharing under Photos & Camera. After that, you’ll be able to transfer files from your iPhone without any problems.

Connect your smartphone to a USB 2.0 port

If you get a “Device Unavailable” error message when you try to transfer files from your phone, you should try using the USB 2.0 port instead.

Some older phones may not be fully compatible with USB 3.0 in which case you will need to transfer files on a USB 2.0 port. Remember this USB 2.0 is much slower, but at least you should be able to transfer files without errors. Users have reported this problem with the iPhone 5S, but it can happen with any other smartphone.

If your USB 3.0 does not work properly or is not recognized by your Windows 10 PC, refer to this guide to solve the problem.

You can copy files to your computer directly

Users have reported this error when trying to copy files from their smartphone to a NAS drive. As a possible alternative, users suggest copying files directly to their PC and then moving them to a NAS.

This process may take longer since you have to move the files twice, but it’s a good alternative, so give it a try.

Renaming directories or files

According to users, this error occurred when trying to access files using the Caliber app. The problem seems to be a long file path, and you can fix it by changing the path or renaming the file you are trying to access.

Windows has a certain file path length limit, and if you exceed that limit, this and other errors will occur. To solve the problem, rename the files or move them to another directory and try accessing them again.

Use a different USB cable

If you encounter this problem, we recommend using a different USB cable. Sometimes your cable can be damaged, which can cause this and other errors.

To see if your cable is causing the problem, we highly recommend using a different cable. In some cases, some devices work better with a standard USB cable. Try using the original cable and see if the problem persists.

If this does not work, consider buying a new USB cable.

Set up your phone as a multimedia device

Users have reported this error when trying to transfer files from their Android device. According to them, the problem is that their device is configured to connect to a PC as a camera.

To solve the problem, you need to go to your phone’s Settings section and look for the “Storage” option. From there, you can select the “Connect as Media Device” option for your device.

Note that these options may only be available when your device is connected to a PC, so make sure it’s connected first.

Reinstall your device

According to users, this error occurs when trying to transfer files from iPhone to Windows 10.
As an alternative, users suggest reinstalling the device. To do so, follow these simple steps:

  1. Make sure your phone is connected to your computer.
  2. Press the Windows + X keys and select Device Manager from the menu.
  3. When the Device Manager opens, click on the Check for Hardware Changes icon. You may have to repeat this step several times before your iPhone is listed in Device Manager. Alternatively, you can try uninstalling your iPhone from Device Manager and check for hardware changes.
  4. Optional: Make sure iTunes is updated to the latest version.
  5. Reboot your PC and reconnect your phone.
  6. Make sure that this PC is a trusted device once the phone is connected.

You should now be able to transfer files without any problems. If this error occurs again, you need to try to reconnect your iPhone to the PC.

If that doesn’t work, try this solution again. As you can see, this is a temporary solution, so you may have to repeat it if the error occurs again.

Most Frequently Asked Questions

If you get a "Device Unavailable" error message when trying to transfer files from your phone, you should try using a USB 2.0 port instead. Some older phones may not be fully compatible with USB 3.0, in which case you will need to transfer your files to a USB 2.0 port.

If you can't import photos from your iPhone to Windows 10, you can solve the problem by resetting your location and privacy settings. Now connect your iPhone to your computer. Select the "Trust" option on your phone. Open iTunes and make sure you have the "Trust" option enabled as well.

If you're having trouble importing photos to your computer, the problem may be related to your camera settings. If you are trying to import photos from your camera, check your camera settings. To solve the problem, open the camera settings and make sure you select MTP or PTP mode before trying to import photos.

Connect your iPhone to your computer with a USB cable. Unlock your iPhone. When prompted, click "Trust this computer" on your iPhone. When prompted, click Import Photos and Videos with Windows.

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Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog,, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.