Hulu is one of the best alternatives to Netflix for online movies. However, as with any streaming service, video playback from Hulu can buffer (or freeze) intermittently for some users. Videos may become unavailable for viewing when they are regularly buffered. If you need to fix Hulu video buffering, check out some of the possible solutions for persistent Hulu Live crashes.
Streaming on Hulu gives you a variety of content options. You can watch your favorite movies and TV shows a second and third time. The possibilities are endless, and you can watch binge-watching from morning tonight. But even Hulu is not immune to problems when users start streaming. Sometimes Hulu can buffer, freeze, bounce, or even crash completely when you try to watch your shows and movies. These playback problems prevent you from seeing what’s next in the series you’re streaming.
What causes Hulu Live to keep crashing?
- Hulu Live users often find that a particular TV channel freezes in the middle of a show or buffer for a while before the stream resumes. As mentioned earlier, these problems are often caused by connection errors.
- Hulu itself is aware that some of these problems can occur. Once we are sure that our Internet connection is not the problem, we will try other solutions recommended by the application manufacturers.
- Several factors can cause Hulu to freeze up. It could be due to problems with your browser or app, the device you’re using, or even your Internet connection speed.
- Your browser usually stores the most frequently used data to improve access time. Sometimes this cached data can cause problems when accessing certain sites, so you need to clear your browser cache.
- In some cases, the problem may be caused by a glitch in the Hulu app, so you should try forcing it to close. This action will update the app after you open it again.
- Sometimes the problem can be caused by a device or router issue, so you should reboot both devices.
Fix Hulu Live keeps crashing
The most common problems with Hulu Live
Hulu Live users often find that a particular TV channel freezes in the middle of a program or buffer for a while before the stream resumes. As mentioned earlier, these problems are often caused by connection errors.
Hulu itself is aware that some of these problems can occur. After making sure that our Internet connection is not a problem, let’s try other solutions recommended by app manufacturers.
Here’s how to check your Internet connection speed
It’s easy to check the speed of your internet connection. Hulu recommends a download speed of at least 8.0 Mbps for watching live TV on its platform, while that speed goes up to 16.0 Mbps if you want to stream 4K content.
After determining that your Internet connection isn’t the problem, let’s look at other problems you might encounter. If the Hulu Live app crashes or has no buffer, the first thing you need to do is restart it.
To do this, quit Hulu and all other apps running in the background. If possible, also restart your device and then try opening Hulu again. Most likely, this simple procedure will solve your problem, or you will have to reboot.
Performing a Power Cycle
To turn on the Hulu app, turn off the Hulu app, the device it’s running on, and even the modem or router you use to connect to the Internet. Give those devices, especially your router or modem, a few minutes and try restarting Hulu on your device.
In most cases, restarting will help. If your Hulu Live app is still not working as expected, there may be other issues.
Check for app and system updates
Chances are that you forgot to update your app. Or that your system hasn’t been updated in a while. If you are not sure if your application has been updated, we recommend that you visit the official Hulu website.
Roku users often encounter this problem as well. We recommend that they carefully check for any updates. Also, check for system updates while you are running. Sometimes applications do not work optimally if the operating system software is outdated.
Cleaning the cache and data
Sometimes filling up your cache and data can interfere with your applications. You should clear your cache and data regularly. If you have not done so for some time, we strongly recommend that you do so.
To clear your cache and data from Hulu, start your device and go to Settings. Then go to “Applications” and select the Hulu app. Either in the Hulu app bar or in another subcategory called “Storage,” you’ll find the “Clear Cache” and “Clear Data” options.
On Apple devices, there is no option to directly clear the cache and data. You must first uninstall the Hulu app from your Apple device and then reinstall it. If you use a web browser for Hulu, clear the cache and data under your web browser settings.
Frequently Asked Questions
In some cases, the problem may be caused by a glitch in the Hulu app, so you should try closing it forcefully. This will update the app when you open it again. To force shut down the Hulu app on your Android device, go to Settings -> Apps -> All Apps -> Hulu -> select Force Shutdown.
Log out of Hulu on all devices and log back in. Uninstall the Hulu app, re-download it from the app store, and log back in again. Check the internet download speed on the device you are using (it should be at least 6 Mbps for Hulu and 8 Mbps for Hulu with Live TV).
- Completely close the Hulu app on your device and reopen it.
- Restart your device.
- Make sure you have the latest version of the Hulu app.
- Uninstall the app and reinstall it.
- Remove your device or console from your account and add it again.
- Launch the Settings app.
- Click "Apps." Then scroll down until you see Hulu and tap it.
- Tap "Storage," and then tap "Empty Cache" at the bottom of the screen.