Error 0x3A98 in Windows 10 is a network-related error that annoys many users. According to users, they cannot access the Internet on their computer even if it is connected to the network. This error usually appears in WlanReport. Sometimes this error can also appear in WlanReport, even if the Internet connection is working fine.
If you also get a 0x3A98 error on your PC, this article will help you to get rid of it through several solutions that have also helped other users.
What is the cause of error code 0x3A98?
Insufficient permissions: If this problem occurs when you are trying to create a WlanReport, it is probably because you are trying to do it from the normal command line. In this case, you can solve the problem by running WlanReport again from the extended command line.
Common Network Problem: It turns out that the network component in trouble may also be responsible for this error message. If this scenario applies, you can solve the problem by running Windows Network Troubleshooter and applying the recommended recovery strategy.
Third-party AV interference: If you are using a third-party security package, they may be overly controlling your LAN communications. To resolve the problem in this case, you need to either disable the third-party protections or remove the security package completely.
Router mismatch: As several affected users have confirmed, this problem can also arise from a problem caused solely by your router or modem. In this case, you can solve the problem by resetting or upgrading your network device.
How do I fix error code 0x3A98?
Running WlanReport as an administrator
- Press the Windows key, then press the R key while holding down the Windows key to launch the Run dialog box.
- Type cmd in the Run dialog box and press CTRL + SHIFT + Enter. This launches the command prompt with administrator privileges.
- The next step in the advanced prompt is to create a Wi-Fi report. To do this, type the following command:
netsh wlan show wlanreport
- After entering the command, press the Enter key to execute it.
If error 0x3A98 occurs only when working with full WlanReports, it might be caused by insufficient authorization. Running WlanReport in advanced mode will fix the Windows error 0x3a98.
- Open the Run dialog box by pressing the Windows and R keys.
- Enter “ms-settings”: troubleshooting in the box and press Enter to begin troubleshooting.
- In the Troubleshooting Utility, scroll down to the “Troubleshooting Other Problems” section and click “Network Adapters”.
- Then click on “Run Troubleshooting Utility” under the “Advanced” menu.
- The troubleshooter will display the network adapters on your computer. Select the adapter causing the problem and click Next.
- If you get error 0x3A98 on both wired and wireless networks, select All network adapters and click Next.
- At this point, the wizard will begin scanning the system for recommended fixes. If one is found, click the “Apply this fix” link to implement it.
- When done, reboot your computer as instructed and check if error 0x3A98 keeps appearing.
Disable third-party interference
Interference here refers to a security program with real-time protection that controls data on your network. If this control is too strong, it can lead to error 0x3a98 on Windows 10.
Managing this case is simple. All you have to do is to disable these applications or uninstall them completely. Among the reported cases, Komodo and McAfee are the most common culprits.
You can disable antivirus, anti-malware, and similar security programs from the taskbar or their interfaces. To remove them completely, follow these steps:
- Press the Windows key, then press the R key on your keyboard to bring up the Run dialog box.
- In the Run field, type appwiz.cpl.
- You will be redirected to a page with a list of all installed programs. Find the program you want and right-click on it.
- After selecting the program, click the Uninstall/Change button.
- Follow the wizard instructions and restart your computer when finished.
Update your modem
If you’ve tried the previous three solutions and still haven’t had the pleasure of fixing error 0x3A98 in Windows 10, the problem may be with your router or modem. Users who have experienced this error 0x3A98 have successfully fixed it by upgrading their network connection. Simply turn off your modem completely, wait a few seconds, and then turn it back on. Some modems require a sharp, pointy object to reach the reset button. Either way, when you update your modem or router, the 0x3a98 error will no longer occur.