Fixed cases when Microsoft Teams would not load or would not open

Microsoft teams have come full circle to those who have invested heavily in Microsoft’s software services ecosystem. Add to that the fact that Microsoft has decided to stop using Skype for business, and you should certainly look for a decent replacement. But that’s not the only problem. Other users have complained that commands won’t load or open for them at all.

If you can’t do anything about the first problem, there are some steps you can take to solve the loading problem. The solutions are pretty easy to apply. Let’s get started.


Why aren’t Microsoft Teams loading or opening

Why aren't Microsoft Teams loading or opening

We have listed some of the causes of this problem after a detailed review of user and tech reviews. This problem can be caused by any of the following reasons:

  • Incorrect password change: The main reason for this problem is a cached corrupted password. This can happen for several reasons, the main one being that the user changes their password for their Microsoft Teams account while logging into their account in the MS Teams desktop client.
  • Corrupted cache: Everyone knows how corrupted files can corrupt installed applications as well as your computer. Damaged cache data blocks authentication certificates, which eventually leads to this problem.
  • Poor internet connection: another main reason why MS Teams application suffers from this problem can be your internet connection. Divided or weak internet connection can hinder the connection process, which increases the download time.
  • Incorrect date and time: Microsoft applications work according to the date and time. Privacy and security patches are also updated according to the date and time. Therefore, if the date and time on your computer are not set correctly, it is very likely that a problem will occur. Some sites may even refuse to connect to your Internet.
  • Azure Active Directory (AAD): the error may also occur if your organization does not follow the Azure Active Directory (AAD) configuration policy. This policy is adopted to improve both security and privacy.
  • Windows account conflict: Most users are unaware that the Microsoft database is different for Windows and Office 365 accounts. Users may use the wrong credentials, i.e. Windows credentials for O365 applications, which leads to this problem.
  • Inadequate maintenance: Another thing to watch out for is that downtime sometimes occurs on the team’s servers on the back-end server. Be sure to check the status of the server.


To resolve the problem of Microsoft Teams that would not load or open

To resolve the problem of Microsoft Teams that would not load or open

Check the status of the Microsoft Teams service

The Microsoft Teams application may crash or fail to open when Microsoft services go down for maintenance. You can check the status of the service in the Office 365 account administration center.

  1. Launch the Office 365 Administrative Center.
  2. Go to Health Services. There you can see the status of the service and the steps taken to resolve the issue.
  3. Note that you may need administrator access to check the status of the service. If you do not have an authorization, contact your administrator.
  4. You can follow the status of Microsoft Office 365 on Twitter to get the full status of the service.
  5. All service issues are automatically resolved within a few hours a day, and there’s not much you can do about it.
Clearing customer credentials
  1. If the admin panel does not show any problems with the Microsoft Teams service, try deleting the Microsoft Teams account details in the account manager.
  2. Make sure that Microsoft Teams is closed.
  3. Press the Windows + R key to open Run.
  4. Enter the control and click OK.
  5. In the Control Panel, go to User Accounts.
  6. Click the Login Information Manager.
  7. Select the Windows Credentials tab on the right.
  8. Expand the Microsoft Office 365/Teams section by clicking the drop-down button.
  9. Click the Remove button.
  10. Click Yes to confirm the action.
  11. Close the Control Panel and restart Microsoft Teams.
  12. Enter your Office 365 username and password and log in. Check to see if the crash has been resolved.
Accessing commands on other devices
  1. If the Microsoft Teams desktop client isn’t working, try accessing the application from your smartphone.
  2. If you don’t have it installed, you can download the Teams app from the Apps Store and PlayStore.
  3. If your work isn’t completely dependent on desktop apps, try using mobile apps until the problem is resolved.
Cleaning your local cache

A corrupted Microsoft app cache can cause apps to fail on startup. Try clearing the corrupted cache to resolve the problem.

  1. Open File Explorer.
  2. Navigate to the following location:
  3. Delete the Teams folder in the Microsoft folder.
  4. Restart Microsoft Teams and make sure the problem is resolved.

As a productivity tool, Microsoft Teams should be up and running at all times to ensure seamless collaboration. By following these patches, you’ll be able to resolve application failures instantly.


Frequently Asked Questions

Try clearing a bad cache to solve the problem. Open File Explorer. Delete the Teams folder in the Microsoft folder. Restart Microsoft Teams and see if the problem is resolved.

  1. Right-click the Start button.
  2. Select the Microsoft Office product you want to restore and select Edit.
  3. Depending on whether your copy of Office is a clickable program or an MSI installation, you will be
  4. given the following options to fix.
  5. Follow the instructions on the screen to complete the repair.

Please try to fix the problem by clearing the MS Teams cache, if that helps. Here are the steps to clear the MS Teams cache. Exit the Microsoft Teams desktop client completely. To do this, you can either right-click on Teams in the toolbar and select Exit or launch Task Manager and exit completely.

Please exit the commands using the Task Manager. Then restart your computer and see if that helps. If the problem persists, you can try reinstalling Commands to see if that solves the problem. If possible, log in to another computer with the same account and see if the problem persists.