Fixed chrome error : Failed to load the extension

Error “Failed to load extension from: C:Program Files (x86)GoogleChromeApplication”.0.2311.90. esourcesgaia_auth. The manifest file is missing or unreadable” and then “It’s dead, Jim!” appears if Chrome is severely corrupted. Whatever you do, reinstall, uninstall and reboot (the problem doesn’t go away).

Speaking of extensions: Google Chrome is updated frequently, which can make extensions obsolete. Also, various incompatibilities can cause extensions to stop loading.

This bug is quite common, but luckily there are many solutions you can try to get things working again. That’s why we’ve created this step-by-step guide that will show you exactly what you need to do to get Google Chrome working properly again.

Note: Some of these changes will cause you to lose all of your browser bookmarks. It’s a good idea to export them before you make them.


Why is the Chrome extension not loading?

Why is the Chrome extension not loading?

Ads have been known to cause the “extension did not load” error. Scan your computer with adware removal tools to clean your web browser(s). Adware has been known to cause problems with browser extensions. These browser extensions are known to cause errors such as “Extension failed to load, manifest missing” in many web browsers, including Chrome.


Here’s how to fix the “Could not load Chrome extension” error

Here's how to fix the "Could not load Chrome extension" error

Reinstall Google Chrome

You can usually uninstall Google Chrome by simply going to the list of installed programs, right-clicking on it, and selecting “Uninstall”. Unfortunately, in the process, you will also have to delete any data stored on your computer.

To do this effectively, you’ll need to use a third-party uninstaller, which will accomplish this task in seconds. Most of them work the same way you do, just selecting a program you no longer need, deleting it, and then deleting the remaining data.

Use “incognito” or “guest” mode

A very strange workaround is to use incognito and guest mode. This is because these modes are enabled by default without scripts, extensions, or add-ons.

Activate your extensions one by one

If you keep getting the same error messages, disable your extensions, then re-enable them one by one until the error repeats. Then simply uninstall the extension and use another extension that does the same thing.

If you follow these steps, you won’t experience any more errors when downloading extensions when using Google Chrome.


Frequently Asked Questions

  1. Press the Windows + R key.
  2. Type "Regedit" and press "OK".
  3. Go to "HKEY_CURRENT_USERSoftwarePoliciesGoogleChromeExtensionInstallBlacklist" and check if you are blocking the extensions.

  1. In the Chrome window, click More.
  2. Select More Tool Extensions.
  3. Find the damaged extension and click Repair.
  4. A window will appear confirming the repair and requesting permission to access some Chrome data.
  5. Click Repair to repair the extension and confirm permission requests.

  1. Go to Device Management -> Chrome Management -> Custom Settings.
  2. Select the domain (or corresponding organizational unit) on the right.
  3. Navigate to the following sections and configure them accordingly: Allow or block all apps and extensions. Allow apps and extensions.

  1. On your computer, open Chrome.
  2. In the top right corner, click More Tools. Extensions.
  3. Make your changes: Enable/Disable: Turn Extension on or off. Allow Incognito: Click Details for the extension. Enable the Allow Incognito option. Repair Damage: Locate the damaged extension and click Repair.

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Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog,, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.