Fixed: Messaging sound that does not work on Android

  • Some Android users don’t get notifications of their text messages either.
  • Some tips on general notification settings apply to all apps and Android in general.
  • If you want to change or mute the text message ringtone on your Android device, you can do so by following these steps.
  • If your phone doesn’t have a separate volume control, increase the ringer volume to allow notifications.

Android Noise

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Depending on the variables in the system, the Android Messages app may not be able to notify you of text messages, will not play a sound when notifications are received, or may not receive them at all. 

If you want to change or mute the text message ringtone on your Android device, you can do so by following these steps. You receive an important text message on your phone, but you missed checking it because you didn’t receive a notification. I can imagine how angry you’d be. I’d start cursing my phone, too. If it makes you feel better, you’re not alone. Other Android users don’t get notifications of their text messages either. However, some tips on general notification settings apply to all apps and Android in general. Especially for apps that have their own notification settings. Let’s see how to solve this problem.

Why the notification sound doesn’t work on Android

Why the notification sound doesn't work on Android

Android Notification With Sound

Custom sounds can be saved to your Android device in a number of ways. You can use an app like Zedge, or you can check out websites like

Phones Sound

There is a phone in phonetics and linguistics that refers to any distinct sound or gesture made during speech, regardless of whether that specific sound is critical to the meaning of a sentence.

Phone Sounds

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A brand new phone (Pixel 4a, running Android 10) did not trigger a notification sound whenever I received a text/SMS. There was no audible notification from a text message, even after changing the global notification settings and the maximum ringer volume. There was only a visual notification.

Notification Sounds For Text Messages

There are thousands of types of sounds which can be used as notification sounds, ringtones, alarms, or ringtones for the person you are texting.

After looking on the Internet, I discovered that I wasn’t alone in experiencing this problem. At first, I blamed myself, but when another acquaintance experienced the same problem, I realized the problem was real. It doesn’t matter if you are using a Samsung phone, a Google phone, a One Plus phone, or a Xiaomi phone. You can fix it by checking out the solutions outlined in this article.

The first step is to get familiar with the basic solutions, then we’ll move on to the solutions that require some settings to be changed.

Here’s how to fix an audio message that doesn’t work on Android

Here's how to fix an audio message that doesn't work on Android


It is important to check the volume of your notifications and ringtone on the phone if you have a Samsung phone. Sometimes the notification volume is low, but the ringtone volume is high.

Sounds On

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The volume controls are found under Settings – > Sound. Tap to open the volume controls if you don’t see them. You can access this same panel by pressing one of the volume buttons. Once you see the volume bar, tap the down arrow.

Note: If your phone doesn’t have a separate volume control, increase the ringer volume.


If the problem persists, restart your Android phone by either using the reboot option on the phone or restarting it manually.


The mute feature is available in many text messaging apps. Muting certain contacts will prevent them from sending you messages.

Text Message Notifications Android

Choose the three-dot icon from the upper right corner of a text conversation and select the top item from the menu. Depending on the number of people involved, the option will say Details if there is one other person involved, but will say Group details if there are two or more participants involved.

On some phones, you may need to open the thread and select the three-dot icon at the top. Then select Disconnect or Allow notifications. Once you have done all this, return to your Messages app and tap the contact you want to mute. You can use the Mute button or the ringer icon to allow notifications.


You might have forgotten to turn off your Bluetooth headphones when you put them away. If this happens, notifications will be sent to your headset. You might think your phone is malfunctioning because you have to put it away. When you aren’t using your Bluetooth headset, unplug it.


With Android 5.0, changes to basic settings, including notification settings, have become much harder to find and change. Users may be unable to find these options.

Incorrect notification settings commonly cause Android phones to malfunction. You can solve this problem by enabling the necessary notifications. You can do this by opening the message notification settings.

Using the Settings menu, go to Accessibility > Hearing > then turn off the Mute all sounds option to fix the notification sound not working after Android 12 update.

When you open all methods, you’ll be presented with one screen.

Go to Settings on your phone

  1. Select “Apps” from the settings menu.
  2. Your email app will appear under “All Apps.” Click it.
  3. Select Notifications from the menu.

App shortcuts

If you have enabled Do Not Disturb, you won’t receive notifications when incoming calls and notifications come in. If you disable it, you just have to toggle it off in your Settings. It is either located in Notifications or Sound and vibration in your Settings.

Tap the app information or icon of the messaging app, then tap Notifications on Android phones running Nougat 7.1 or later.

App Store: Messages

Choose Settings, then Notifications in the Messages app.


Also, make sure you check the battery optimization settings since Messages will defer notifications or stop them altogether when added to the list.

Messages will not work, until the battery optimization list is removed. You can do this by heading to Settings – > Battery, choosing “Battery Optimization” or “Idle apps”, and unchecking “Messages”.


A common feature on smartphones is Do Not Disturb (DND), which stops you from receiving notifications. You can check whether this feature is turned on by looking at the status bar. Both half-lit and circle icons with a bar above them indicate DND is on.

Go to Settings, then Sound or Notifications, then Do Not Disturb, then toggle that button off. There is sometimes a schedule DND option, too. Have a look at the other DND options.


There are a variety of third-party notification-controlling apps on your phone. These include battery-saving, antivirus, and security apps.


Follow these steps to clear the cache of the Messages app. It won’t delete any messages, but it can be helpful.

  1. Select Apps from the phone’s settings.
  2. The messaging app is tapped, then Storage is tapped.
  3. Your device should restart once you have cleared cache and data.

Frequently Asked Questions

Go to Settings -> Sounds and haptics -> and scroll down to the Sounds and Vibrations section. In that section, look for "Text Sound." If it says "None" or "Vibrate Only", click on it and switch the tone to whatever you like.

On the Home screen, tap the app's slider, then open the Messaging app. In the main list of message threads, tap "Menu," then tap "Settings." Select "Notifications." Select "Sound," then select the sound for text messages or select "None."

Open the Messages app, tap Menu -> Settings, find the Notifications option, and make sure the sound is not set to Silent or None.

  1. Open Android messages.
  2. Tap on the contact where you see the icon.
  3. Tap the three folded dots in the top right corner.
  4. Tap People and Options.
  5. Tap Notifications to turn them on or off.

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Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog,, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.