Fixed Windows Skype Share System Sound does not work

Skype is the most popular video calling and chatting tool, mainly because of the many features it offers. Among these features, screen sharing is one of the best, making video calling much more productive for those who use it for business purposes. And now, with a new update, Skype has made this feature even better. Using Skype, you can share your screen with other callers on the phone. If this is your first time using Skype, you probably want to know how to play audio using Skype screen sharing.

When you call a friend or client on Skype, you usually feel the need to share audio. The audio can be anything. It can be a video clip from your desktop, a YouTube video from the Internet, or any audio file on your system. If you’ve already experienced one of the above problems and can’t share system audio on Skype, your concerns are justified. It’s very important to redirect the audio to video, otherwise, the call will soon become boring. If you’re just sharing the screen with someone and you’re the only person who likes the game, it’s not going to be fun for anyone. So you should always make sure that the audio is shared through the Skype screen so that both parties can enjoy it.


What causes Skype screen sharing failures?

What causes Skype screen sharing failures?

According to the data collection and statistical analysis of the chronic technical problem revolving around Skype Share System Sound Not Working, only two important causes pop up 90% of the time. Below we’ve mentioned two likely causes. Read on to learn more about them.

Windows Interference: In some cases, Windows interference is the cause of this persistent problem. In many cases, Windows disables the notification system when it detects an incoming or outgoing call. This is fine for normal calls, but in the case of Skype’s Shared Access System, this setting does not seem to work in its favor and prevents it. You can solve this problem by changing the settings on your Windows PC or using the Skype client.

Faulty audio drivers: As you know, every aspect of sound on your PC is controlled by audio drivers. If these audio drivers are old or malfunctioning, you may experience many problems, including Skype Share system failure. Therefore, the best solution is to update your audio drivers to the latest version, which will solve the problem if this is the root cause.

Now that we have identified the root causes that may have caused this problem, let’s look at a method that we can use to solve and fix these problems permanently.


How can we solve the Skype “Share System Sound” problem that doesn’t work on Windows?

How can we solve the Skype "Share System Sound" problem that doesn't work on Windows?

Do nothing when Windows detects communication activity

This option in the Control Panel sound settings is used to mute your computer when it detects communication activity, such as incoming or outgoing calls. However, this conflicts with the “Share System Sound” option in Skype because you don’t want to mute your computer. The following steps should clear up this confusion!

  1. Right-click the volume icon on the taskbar and select “Sounds.” If this icon is not on the taskbar, you can find the sound settings by opening the Control Panel, changing the display to “Category” and selecting “Hardware and Sound -> Sound”.
  2. Check to see if your microphone is enabled on the Record tab. Click on this tab by clicking on the top of the window and find the device you are using. It should be at the top and selected.
  3. Click on it once, and then click the “Properties” button in the lower right corner of the window. In the properties window that opens, check the Use this device checkbox and select the Use this device (enable) option if it has not already been checked and apply the changes.
  4. Once you have made changes to your speaker, click the Communication tab in the Sound window.
  5. In the options menu, When Windows detects communication activity, place a radio button next to the Do Nothing button and click OK to apply the changes.
  6. Make sure that when you use Skype in Windows, the Skype system’s audio sharing feature is still working properly.
Stop automatically adjusting your speaker settings

This method is very similar to Solution 1 in that it works with the automatic setting of the sound when making or receiving a call. This time, however, the ability to change the sound settings is in the Skype client. Skype can also handle sounds that change when you make a call, and you should disable it by following these steps!

  1. Open Skype by double-clicking its icon on the desktop or by searching after opening the Start menu and left-clicking on the highest result.
  2. If you are using the classic Skype app (downloaded from the official website), go to the menu bar and click Tools -> Preferences to change Skype’s settings.
  3. Click the Audio Settings tab and uncheck Automatically adjust microphone settings and Automatically adjust speaker settings. Be sure to click the “Save” button at the bottom of the window before exiting.
  4. If you’re using the Windows 10 app for Skype instead, be sure to open it and click the three horizontal dots next to your profile image on the start screen. In the drop-down menu that appears, select Settings.
  5. Click the Audio and Video tab in the settings window that appears, and drag the slider next to Automatically set microphone settings to Off.
  6. Be sure to select the default microphone and speaker level for both steps.
    Start a new call and make sure that Skype is running “System Sound Sharing”!
Updating the audio drivers

Many users have reported that updating to the latest drivers immediately solved the problem. Since drivers often don’t update automatically, it’s important to keep them up to date to avoid such problems. To update your audio drivers, follow these steps.

  1. Click on the “Start” button in the lower-left corner of the screen, type “Device Manager” and select the appropriate entry from the list of available results by clicking on the first entry.
  2. You can also use the Windows + R key combination to bring up the “Run” dialog box. Type “devmgmt.
    msc” in the dialog box and click OK to start the Device Manager.
  3. Since you want to update the drivers of your audio devices, expand the Sound, Video, and Game Controllers section by left-clicking the arrow next to the name. Right-click each entry in the list and select Update Drivers from the context menu.
  4. In the new window, select Automatically check for updated drivers and wait to see if the tool can find newer drivers. Repeat the same process for all audio devices.
  5. Check if your Share System Sound issues are resolved!
Reinstalling Skype

If all of the above methods don’t work, reinstalling Skype is the last method that can help solve the problem on your computer. It should be quick and painless if you follow all the steps correctly!

  1. Click on the Start menu and open the Control Panel by simply clicking on it when the Start menu window opens. You can also click the gear icon in the bottom left corner of the Start menu to open the Settings app if you are using Windows 10.
  2. In the Control Panel, select Show as Category in the upper-right corner of the Control Panel window, and under Programs, click Remove Program.
  3. If you’re using the Settings app, clicking Applications should immediately open a list of all the programs installed on your computer, so wait for it to load.
  4. Find Skype in Control Panel or under Settings and click Uninstall/Restore. Follow the instructions that appear to completely uninstall the program.
  5. Navigate to the next location on your computer by opening Windows Explorer and clicking This PC :
    C: UsersYOURUSERNAMEAppDataRoaming.
  6. If you don’t see the AppData folder, you may need to enable the option that allows you to see hidden files and folders. Click the View tab on the File Explorer menu and check the Hidden Items box in the Show/Hide area. File Explorer will display the hidden files and remember this option until you change it again.
  7. Open the Skype folder inside, find the file named xml, right-click it and choose Delete from the pop-up menu. Then open the folder named Skype and delete the config.xml file from it.
  8. Go back to your home folder, right-click it, choose Rename from the popup menu and give it a name such as Skype_old.
  9. Once the process is complete, download Skype again from the web or the Windows Store and check to see if the problem is still there!


Frequently Asked Questions

Press the "+" button at the bottom of the Skype screen. Select "Share system sound" from the menu. Press "OK" and share the sound file. This makes it easy to share your system sound on Skype.

Go to the settings on your Android device. Tap Applications, then tap App Manager. Make sure that Skype has access to the microphone on your device. If not, you may need to reinstall the application.

The screen-sharing options are grayed out. You must be in a voice or video call with the person you want to share your screen with. If you're not on a call, you won't be able to share your screen. Also, make sure that you and the person you want to share your screen with are using the latest version of Skype.

  1. Click the "Share" button on the toolbar.
  2. Check the box to share your computer sound at the bottom of the Share popup.
  3. Make sure the volume is consistent.
  4. If you're trying to share a video (from YouTube, for example), make sure the screen is visible to participants.