Fixing the “Origin Online Login Is Currently Unavailable” error

Many Origin users have recently encountered an error when trying to connect to Origin. The following error message is displayed: “Internet login is currently unavailable”.

Origin was developed by Electronic Arts and is a digital platform for buying and distributing video games. It is available for PC and mobile platforms and offers social features such as gameplay, online chat, Twitch streaming, toy library sharing, and community integration with Facebook, Xbox Live, PlayStation Network, Nintendo Network, etc.

Today, Origin is popular with 50 million registered users. However, when logging in to Origin, some users get the following error message: online connection is currently unavailable. If this is your case, you’re probably very frustrated, but the good news is that you should be able to fix the problem quite easily. We’ve come up with a few solutions that you can try.

What causes the “Origin Online Login is currently unavailable” error in Windows?

What causes the "Origin Online Login is currently unavailable" error in Windows?

The problem described in this article has several causes. Therefore, we decided to create a list of possible causes that you can check. Be sure to check them all before proceeding to identify a possible scenario on your computer!

Time and date not set correctly – Many online services require that the time and date on your computer be set correctly. Even a few minutes can cause a service to shut down.
Try setting the time and date on your computer correctly to resolve the problem!

Internet Explorer settings – for some features, the initial startup depends on Internet Explorer.
If Internet Explorer settings are incorrect, the Origin may be affected. Consider resetting Internet Explorer.

Network problems – Network problems can be quite complex, and users may have difficulty understanding exactly what is causing the problem. However, it is recommended that you try to unblock Origin in the Windows firewall, reset the master file, or clear the Origin cache.

To fix the “Origin Online Login is currently unavailable” error in Windows

To fix the "Origin Online Login is currently unavailable" error in Windows

Reboot Origin completely.

If you encounter the message “Online login is currently unavailable on Origin,” you must first restart Origin completely.

  1. Right-click the Origin icon in your taskbar notification area and select Exit Origin.
  2. Then reopen Origin and try logging into your account.
  3. If that doesn’t work, you can try the following solutions.
Check the date and time on your system

An incorrect date or time may be the reason for the “Origin online connection is currently unavailable” message. You can check the date and time and correct it if you cannot solve the problem by restarting Origin.

  1. Press Win + S to open the search. Then type in “Management” and click on “Control Panel.”
  2. Click on the “Browse by” drop-down menu and select “Category.”
  3. Select Clock and Region, then click Set Time and Date.
  4. Click the Internet Time tab and select Change Settings.
  5. Select Synchronize with Internet Time Server, then click Update Now.
  6. Click OK to save your settings and close the control panel.

You can also change the time and date settings in Windows Preferences. Do the following.

  1. Press Win + I to open Windows Settings.
  2. Under Settings, select the Time and Language category.
  3. In the left pane, select Date and Time.
  4. In the right pane, make sure that the date and time on your computer are correct. If the time is incorrect, you can enable/disable the “Set time automatically” option based on your default settings to change it.

You can then log in to Origin and see if the “Online login is currently unavailable in Origin” error has been fixed.

Resetting Internet Explorer settings

Incorrect Internet Explorer settings may be another reason for the “Online login is currently unavailable on Origin” error. Some of you may think that Internet Explorer is taking up space on your computer for no real reason. In fact, a lot of Internet connection settings go through it.

If your home country doesn’t want to connect, you can reset your settings by following these steps.

  1. Go to Control Panel > Network and Internet > Internet Options.
  2. Click the Advanced tab.
  3. In the Reset Internet Explorer settings section, click Reset.
  4. In the pop-up window, select Reset to confirm the operation.

Then restart your computer and make sure all the fixes work.

Disabling Internet Explorer pop-up blocking

Another way to prevent Origin from logging in is to disable the pop-up blocker for Internet Explorer.
It’s unclear why this works, but many users have solved the problem this way.

Just follow the steps below.

  1. Open the control panel.
  2. In the upper right corner, select a category for the steam view. Then click Network and Internet -> Internet Options.
  3. In the next window, click the Privacy tab. Uncheck Enable Pop-up Blockers under Pop-up Blockers.
  4. Click Apply and OK to save your changes.

After you’ve completed all the steps, you can restart your computer and try logging in to Origin again to see if the error has been fixed.

Allow Origin through Windows Defender Firewall

In addition to the above factors, Windows Defender Firewall can also cause “Can’t connect Origin”, as it can prevent the Origin service from connecting to the Internet on your computer. To solve the problem, you can:

  1. Open the Control Panel.
  2. Select View by large or small icons. Then click on Windows Defender firewall.
  3. On the left side, select the application or feature you want to allow through Windows Defender Firewall.
  4. Click Change Settings to give administrator rights. Next, check the Origin executable under Private and Public. Click OK to save your changes.

You can then restart your computer and run Origin to see if the error has been fixed.

Unplug your USB device

You can also try disabling your USB device (Realtek USB 2.0 in particular) to fix the “Origin online connection is currently unavailable”.

  1. Press Win + R to open the “Run” window.
  2. Type devmgmt.msc and click OK to open the Device Manager.
  3. Double-click on the Universal Serial Bus Controllers to enlarge it.
  4. Find the Realtek USB 2.0 card reader and right-click on it. Then select Disconnect Device.

Now you can start Origin and you will be able to use it without any problems.

Frequently Asked Questions

  1. Restart Origin completely.
  2. Check the date and time on your system.
  3. Update your device drivers.
  4. Reset Internet Explorer settings.
  5. Disconnect the USB device.

Try going into the game options and see if the online button is enabled. Try uninstalling and reinstalling Origin and see if that helps. Try rebooting the Sims 4 folder and see if that helps.

Make sure the time/date is set correctly on your computer. Make sure Origin is authorized by your antivirus and firewall. Reset Internet Explorer settings. Uncheck the boxes in your local network settings (make sure there is nothing checked under "Proxy Servers").

Make sure your firewall and/or antivirus are not blocking the connection. Then add Origin to your Windows antivirus and firewall whitelist, if you've already added it, remove it and add it again. You can also try disabling your antivirus software and Windows firewall.

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Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog,, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.