During normal operation of the Windows Store, it may close on its own and you will see an exception code 0xc000027b. This error may be caused by incorrect time and date settings, which may result in an inability to access the Internet. Exclusion code 0xc000027b can also appear when the Windows Store requires a forced update. It can also occur when something goes wrong in the MS Store configuration. Let’s fix the error with exception code 0xc000027b in Windows.
What caused error 0xc000027b in Microsoft Store?
Incorrect time and date: It turns out that this particular problem can also be caused by the fact that the computer clock is not set correctly. In most cases, this problem is due to an incorrect timestamp that causes the Microsoft Store server to close the connection, causing the app to shut down. In this case, you can solve the problem by setting the time and date to the correct values.
Faulty Store app: It is also possible that this particular problem is due to the fact that the local Microsoft Store folder contains certain files that are locked in a suspended state. If this scenario applies, you may be able to resolve the issue by updating all relevant Store components using the Powershell command.
Corrupted Store Component: A fairly common problem causing this particular error code is a corrupted Windows Store component. In most cases, this occurs after the security scanner has quarantined certain items that are actively used by the Windows Store component. In this case, the problem can be solved by automatically resetting the entire Windows Store or by using the wreset.exe utility.
Registry key corruption: Some registry keys may also be responsible for storing data related to the Windows Store component malfunction. Some affected users may have solved the problem by using the registry editor to remove the affected registry key.
Corruption of system files: under certain circumstances, this problem can occur due to corruption of the underlying system file, which affects the stability of the Microsoft Store. In such a situation, you can usually solve the problem by performing a repair installation.
How to fix the 0xc000027b error in Microsoft Store?
Run the diagnostic tool for Windows Store apps
If you’re a Windows user, chances are that you too have fallen victim to common Windows errors like everyone else. Fortunately, Windows has a diagnostic tool that can fix most errors with little or no user intervention.
If you encounter the 0xc000027b error while using the Microsoft Store, we recommend running Windows Store Apps to diagnose it before moving on to the next steps.
This will allow you to fix the corruption errors within the app. We hope that you will now be able to use the Microsoft Store without any problems.
Erasing registry keys from the Windows Store cache
It is possible that error 0xc000027b is caused by corrupt registry keys containing temporary data. In this case, clearing the Windows Store cache using the traditional method will not solve the problem.
To get rid of error 0xc000027b, you need to delete the problematic registry keys using the registry editor.
Here’s how you can do it:
- Press the Windows + R keys simultaneously to open the “Run” dialog box.
- Type “regedit” in the dialog box and press Enter.
- In the registry editor, go to the next item.
ComputerKEY_USER_KEY SoftwareMicrosoftWindowsVersionCurrent versionCloud Shop.
- Now right-click on Cache and select Delete to remove the folder from your PC.
- Then restart your computer and check if the error has been fixed.
If a corrupted registry key caused the error, clearing the cache using the above method will fix the error.
However, if error 0xc000027b continues to be displayed, go to the next method.
Set the time, date, and time zone
As you may already know, some applications on your PC require operating system certificates to work properly. If your computer’s time, date, or time zone is not set correctly, applications will consider the certificates invalid and reject them. This results in errors when using applications.
If your computer’s time, date, and time zone are incorrect, we recommend setting them to correct the error.
Here’s how to set the time, date, and time zone on your computer:
- Enter the date and time in the search bar and select Open to open the settings window.
- Check the time zone.
- Select the Set time automatically check box.
- Under Synchronize Clock, click Synchronize Now.
- Finally, open the Microsoft Store and see if the bug is fixed.
Hopefully, adjusting the time, date, and time zone will fix Windows Store exception code 0xc000027b on your PC.
Update the Store application using the Powershell command
As with cache files, programs have temporary files that are responsible for moving and storing data. Sometimes these files stop working due to a corruption error, and you may encounter problems when launching applications.
A simple but effective way to solve this problem is to update Windows memory using the Powershell command. This will remove the corruption error and you can use the Microsoft Store without any problems.
Follow these steps to update the Application Store using the Powershell command:
- Type Powershell in the search box and click Run as administrator to open the extended Powershell prompt.
- At the extended Powershell prompt, type the command below and press Enter to run it:
$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + `AppxManifest.xml` ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest
- After running the command, restart your computer and check if the error is fixed.
Updating the Windows Store will fix the error. You will now be able to use the Microsoft Store without any problems.
Rebooting the Microsoft Store
If updating the Windows Store app doesn’t fix the problem, try resetting the Windows Store. Resetting the Windows Store also fixes corruption errors, but returns the app to its original state.
It is important to note that resetting the Windows Store will delete the app data from your device.
Here’s how to reset the Microsoft Store :
- Press the Windows + R keys simultaneously to open the Run dialog box.
- Type cmd in the dialog box and press Ctrl + Shift + Enter to open a command prompt with administrator privileges.
- Now at the extended command prompt, type the command below and press Enter to run it.
- Once the process is complete, check to see if the error has been fixed.
Resetting the Microsoft Store will replace the corrupted files with clean ones.