A common problem with Microsoft Outlook is that the message “NEED PASSWORD” is infinitely displayed on the top line, even if the password entered is correct and has not been changed. Even after doing an Office repair, deleting, and reinstalling the email account, the problem does not go away. If you encounter this problem, the steps below will help you.
There are several reasons why the program keeps asking you for your password. Maybe your profile is set to authenticate every time you send an email. Or maybe your profile is corrupt and is causing the problem.
Unfortunately, although the user can simply ignore the message and continue to send and receive an email, the “Password Required” message does not go away. However, there are several ways to fix the error in Outlook on your computer.
What causes the “Password Required” error message in Outlook
There are several reasons why Outlook keeps asking you for your password:
- Outlook is configured to ask for login information.
- Incorrect Outlook password stored in the account manager.
- Outlook profile is corrupt
- Bad network connection.
- Anti-virus programs cause Outlook errors
Every time you try to open it, Outlook may ask you for a password for various reasons:
- Outlook has been set up to ask you to enter your credentials every time you try to use it.
- If Credential Manager stores an invalid password, this can lead to an error
- A bad network can prevent you from connecting to the server, resulting in an error
To fix the “password needed” error message in Outlook, follow these steps
Manually disconnect the MS account from office applications
- Open Review.
- Go to Settings and select Accounts.
- Select Email and App Accounts
- Select accounts used for other applications
- If you see your email addresses, disable them.
- Restart Perspective
Reset the connection settings for Outlook
- Go to the Control Panel and click Information Manager to log in.
- Go to User Accounts and go to Login Information Manager.
- Under Windows Credentials and General Credentials, delete any saved credentials that refer to Office 365 or MS Outlook email addresses.
- Click Details, and then select Delete Storage.
- In the warning box, click Yes.
- Repeat until you have deleted all the credentials associated with your email address.
Check the credentials settings
- Start Outlook and go to File.
- Under Account Settings, select Account Settings.
- Select your Exchange account.
- Click the Edit button and go to Other Settings.
- Click the Security tab.
- In the User Identification section, make sure that the “Always prompt for credentials” option is not selected.
- Click OK and restart Outlook.
Remove cached passwords
- Exit Outlook.
- Click Start and go to Control Panel.
- Go to Credentials Manager and find all the credentials that Outlook has in its name.
- Click on the name to expand all the credentials, and then click Remove from Storage.
Allow registration with a password
- Click the File tab, then Account Settings.
- Double-click the account in the Email tab.
- A new window will appear where you need to check the Remember password checkbox.
- Another suggestion is to check to see if the option to save your username and password in Outlook is enabled.
Create a new profile
- Exit Outlook.
- Go to the Control Panel and click on Mail.
- Click on View Profiles and then click on Add.
- Enter your profile name and press OK.
- Enter your name and email address.
- Click Next and then Finish.
- In the main window, select a new profile in the Always use this profile window and then click OK.
Frequently Asked Questions
Open Outlook, go to File -> Account Settings -> Account Settings. Select the Exchange account and click the Edit button. In the new dialog box, click the Advanced Settings button. On the Security tab of the Microsoft Exchange dialog box, uncheck Always prompt for credentials.
- Start looking ahead.
- Select File | Account Settings.
- Select your exchange account.
- When prompted, enter your password in the Password: text box.
- Click on the Edit button.
- Click the More Settings button.
- Click the Security tab.
If you're asked to enter your password, it may be because the password you saved is incorrect. Also, if you recently changed your password, you need to update your password in Outlook. To check your password and make sure your account is active, go to the Verify Your Account page.
This problem can occur if the Network Security setting on the Security tab of the Microsoft Exchange dialog box is set to a value other than anonymous login authentication.