How to Eliminate ‘We Couldn’t Set Your Default Save Location’ Issue on Windows PC

Microsoft Store has a feature that lets users save the app data of apps (mostly games) in different folders. While setting up the default location for downloading the game, some users may encounter this error message – ‘We couldn’t set your preferred save location’.

Error code – 0x80070005

This issue generally occurs because the Windows App folder doesn’t have the necessary permissions.

How to get rid of the ‘we couldn’t set your default save location’ issue on Windows PC

Rename the WindowsApps folder

If you are having trouble downloading apps from the Microsoft Store, it could be because the name of the app’s folder is too long. In fact, the maximum length of a folder name in Windows 10 is 256 characters. If you want to change the name of the folder, follow these steps:

  1. Open the File Explorer window.
  2. Click on the “File” tab on the menu bar.
  3. Next, click on ‘Folder Options’ on the left side of the window.
  4. Finally, select the “Advanced” option under “Folder Options.”
  5. Now, rename the folder to something shorter.
  6. Close the Folder Options dialog box once done.
  7. Restart the computer and try installing the app again.

Own the WindowsApps folder

If you are having trouble installing apps on your PC, it could be because one of the folders does not have enough permissions. This is especially true if you are running Windows 10 Pro. If you are experiencing issues like this, here are some steps to fix them.

  1. Open the Start Menu and type “Windows Apps.”
  2. Click the Windows Apps icon.
  3. Right-click on the WindowsApps folder and select Properties.
  4. Select the Permissions tab.
  5. Check the box next to Allow access to files on this computer.
  6. Click Apply and OK.

Change Permission of the Package Folder

The most likely reason behind failing to change the default location of the packages folder is the lack of proper permissions. In case you are facing such an issue, follow the steps given below to resolve it.

  1. File Explorer and navigate to the below-mentioned path –
  2. C:\Users\YOUR_USERNAME\AppData\Local
  3. Click on the View tab located on top.
  4. Check the Hidden Items box.
  5. Now, select the Packages folder and press Enter key.
  6. You will see a pop-up window asking for confirmation. Select Yes and press OK.
  7. After successful execution, you will find that the default location of the package files has been changed successfully.

Rename the Directory

When you open Windows Explorer and select New Folder, you see a list of folders. If you want to add a new directory, you must enter its complete path. However, sometimes it happens that you accidentally choose the same name for two different directories. This might cause problems.

In this case, you need to rename one of the folders. You cannot just delete one of them because there is another folder named the same way. Also, renaming the directory does not solve the problem. Therefore, you need to find out why the folder is called the same thing twice.

Set the default save location properly

There are several ways to set the default save location. To do so, follow the instructions given below.

  1. Open the Control Panel by clicking on the Start button and typing the control panel into the search field.
  2. Next, click on the System and Security section.
  3. Finally, click on the Change system settings link.
  4. On the next screen, scroll down until you reach the General Tab.
  5. Here, you can check whether or not the default save location is set correctly.

Another way to set the default save locations is through the registry editor.

  1. First, launch the Registry Editor by pressing the Win + R keys together.
  2. Type regedit in the Run dialog box and hit Enter.
  3. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers.
  4. Enter the name as DefaultSaveLocation and double-click on it to assign the value.

Frequently Asked Questions

If there is an inner conflict within this folder, you won’t be able to change the save location on your computer by yourself. If you're already getting this error message then it's probably best to rename the folder before trying to move it.

It could happen if the folder is locked. Try changing the folder properties first. Then try again.

This error usually occurs when you have too many files in the folder. Delete some of them and try again.