How to fix a file system error in the Photos app in Windows 10

When you try to open photos in the Windows Photos app, you may see a file system error 2147219196. In some cases, you may also see this error when trying to open other Windows applications such as Calculator, etc. This file system error (-2147219196) only occurs in Windows 10 and prevents you from using a specific application (in most cases, the Photos application) or group of applications.

If the Photos app is installed by default on your Windows 10 computer and you double-click a JPG, PNG, or other image files, the 2147219196 error may occur and the app may crash. Here is the full-text error message:

File system error -2147219196

Restoring or resetting the app via “Applications and Features” may not help either. This problem can occur especially after installing a cumulative update, and some users have reported this problem after installing the July cumulative update KB4345421 (17134.167).


What causes a file system error in the Photos app in Windows 10?

What causes a file system error in the Photos app in Windows 10?

The error 21472119196 is caused by a bug in a Windows update. In one of the latest Windows Updates, this error appeared in the Windows Photos app, and many people are experiencing this problem. There is nothing that can permanently fix this problem other than repairing Windows, but there are things you can try. You can use Windows Photo Viewer or a third-party photo viewer. All of these solutions are listed below.

So start with the steps in method 1 and move on to the next method until your problem is solved.


To fix a file system error in the Photos app in Windows 10

To fix a file system error in the Photos app in Windows 10

Use the system debugging tool

System and application errors are usually caused by corrupted files and various operating system errors that take a long time to decrypt and fix. For this reason, we recommend using a third-party tool. This is not only a system debugging tool but also a system optimizer.

With a third-party tool, you can fix any system issues that may affect the performance of your applications and programs, repair and replace damaged or missing registry files, and give your entire operating system a boost.

Needless to say, no technical knowledge is required to install or use the application, as everything is extremely intuitive.

Download alternative photo viewer

If you are tired of Microsoft Photos, you can also choose another photo viewer, a great alternative is a third-party photo viewer.

  1. Download a third-party photo viewer app.
  2. Install a third-party photo viewer on your computer.
  3. Restart your computer.
  4. Click Start.
  5. Select Settings.
  6. Go to Apps.
  7. Click the Default Applications tab.
  8. Under Photo Viewer, select Adobe Lightroom as the default program.
Fix the Photos app
  1. Click Start -> Settings.
  2. Go to Apps.
  3. Find the Microsoft Photos app in the list, select it, and click Advanced Settings.
  4. In the Advanced Options window, scroll down and select Restore.
  5. The process of restoring your Photos app will start, and once it’s finished, you’ll see a checkmark next to the “Restore” button.
  6. This should fix the file system error in the Photos app. If not, go to the next step.
Reset the Photos app
  1. Follow steps 1 through 3 of the first solution.
  2. In the Advanced Options window, scroll down and select Reset.
  3. Once this process is complete, you can try opening the Photos app again.
  4. This should permanently fix the Photos app file system error.
Using the registry editor with administrator privileges
  1. Click on the Cortana search box and type Regedit.
  2. Right-click in the list of results and select Run as administrator.
  3. The registry editor will open.
  4. You can access this button using the navigation tree on the right side of the screen.
  6. Local Settings/Software/Microsoft/Windows
  7. Current version/App model
  8. Repository/Family/Microsoft.Windows.Photos
  9. In this folder, check the date of each entry by marking it in the folder name.
  10. The number of folders that exist in the Microsoft Windows Photos folder depends on the number of uninstalls you have performed in the past.
  11. In this case, there are only 3 folders that have the same version number.
  12. In some cases, there may be up to 8 entries, some of which are older versions.
  13. Delete the obsolete entries in the Microsoft Windows Photos folder (the entries with the lowest version numbers and restart your computer.

Note: To be able to delete obsolete key entries, follow these steps:

  1. Right-click each entry -> go to Permissions.
  2. Click Advanced.
  3. Change the owner from System to Administrator (by typing Administrator and clicking OK).
  4. Set all permissions so that the key is available to the administrator. This will allow you to remove the keys.
  5. Repeat steps 1 through 3 of note 3 for each of the obsolete keys that are in the Microsoft Windows Photos folder in the Registry Editor.
  6. After deleting all the old versions of the keys, restart your computer and try using the Photos application again.

It is recommended that you back up your system before attempting to change any information in the Registry Editor to avoid problems. Some of the information provided in this solution will vary on your PC depending on how many times the application has been deleted, reset, etc.


Frequently Asked Questions

  1. Update the Photos app.
  2. Uninstall Photos, delete any remaining files, and then reinstall.
  3. Run the Microsoft Store Apps troubleshooter.
  4. Reinstall all Windows embedded apps.

This file system error (-2147219196) occurs only on Windows 10 and prevents you from using a specific application (in most cases, the Photos application) or a group of applications. Error -2147219196 is caused by an error in Windows Update.

To do this, simply go to Settings -> System -> Apps and Features. Find Photos and click Advanced Settings. Click Reset and complete the process. Once the reset is complete, restart your computer and try using the app again.

  1. Run the Chkdsk command.
  2. Scan your entire system for viruses or malware.
  3. Try a DISM scan.
  4. Use the System File Scanner tool.
  5. Set the default Windows 10 theme.
  6. Change the sound scheme of your PC.
  7. Reset the Windows store cache.
  8. Run a Windows update