How to fix the configuration error 16 in Adobe

This Techquack article will focus on how to fix the Adobe 16 error in Windows 10, and we hope that many Windows 10 users who use Adobe software suites will find this post very helpful and informative.

The Adobe 16 error can prevent you from running your favorite Adobe applications, and speaking of this error, here are some similar problems reported by users:

Adobe 16 error, please uninstall and reinstall the product – This error can sometimes occur when you try to run some Adobe applications. If this happens, uninstall the problem application completely and reinstall it.

Adobe 16 Windows 10 Error: This error can occur on any version of Windows, and older versions such as Windows 8.1 and 7 are no exception. Even if you are not using Windows 10, you should be able to apply almost all of our solutions to older versions of Windows.

Error 16 Adobe Photoshop CS6, Adobe InDesign CS6, Adobe Premiere Pro CC:  Many users have reported this problem in applications such as Photoshop, InDesign, and Premiere Pro. If you encounter this problem, try running the applications as administrator and see if that helps.

Adobe Reader, Adobe After Effects, Adobe XD Error 16: This error can sometimes occur in applications such as Reader, After Effects, and XD. In this case, try creating a SLStore directory and see if that solves the problem.


What causes the “Adobe error code 16”?

What causes the "Adobe error code 16"?

The reason for the error message is quite obvious. As we have already pointed out, the error code appears when some directories, namely Adobe PCD and Adobe Creative Cloud`s SLS store, do not have the necessary permissions. Because the files stop working properly due to insufficient permissions, the application you are trying to open is blocked and you get an error message.

As the reason shows, fixing the problem is quite easy. In addition to assigning correct permissions to the specified folders, you can also solve the problem by forcing the product to run as administrator every time it starts up.

Now let’s discuss the solutions.


How to fix the “Error code 16” error?

How to fix the "Error code 16" error?

Running the Adobe application as an administrator

If your user account does not have administrator rights, you may see Adobe error code 16. Here’s an easy way to check if the Adobe application will run with administrator privileges:

  1. Right-click the icon of the Adobe application you want to run.
  2. In the right-click menu, click the “Run as administrator” option.

If you don’t see the Adobe 16 error message and you can successfully run the program, it is an authorization issue. You can either run the Adobe application as described above, or you can finally solve the problem by following the steps below:

  1. Right-click the Adobe application icon and select Properties from the context menu.
  2. In the Properties window, click the Compatibility tab. Here, check the “Run this program as administrator” checkbox.

Now click OK to apply the changes. The Adobe program will now open with administrator privileges every time you open it. You can follow the same process for other Adobe applications that display an Adobe 16 error when you open them.

If running the Adobe application with administrator privileges does not work, try the following solution.

Restoring access rights to the Adobe PCD and SLS store folders

If the Adobe PCD and SLS store folders do not have proper permissions, they can cause Adobe 16 error on Windows 10.

Here are the steps below to help you authorize your Adobe PCD and SLS store folders:

  1. Open the file explorer window (the file explorer window is just any open folder). Now, at the top of the window, you will find some tabs, click on the View tab.
  2. On the far right corner, you will find “Options”, click on it.
  3. A new window opens. Click on the “View” tab and under “Advanced Settings” you will find many options. Uncheck the “Use Share Wizard” box.
  4. Select Show hidden files, folders, and drives and click OK.
Create a new SLS store folder to fix the Adobe 16 error

Some of the users who went through method #2 above also complained about not having an SLS store folder. Not having the SLS store folder can also cause an Adobe 16 error on Windows 10. This folder is usually located in the installation directory (the drive where the application is installed) of Adobe products, but if for some reason this directory is missing, you can follow these steps to solve the problem:

  1. First, open the C: drive on your computer, then go to ProgramData. There you will find a folder named Adobe. Double-click to open it.
  2. The SLS store is now in the Adobe applications directory. If the SLS store folder does not exist, right-click the empty area and choose New Folder from the list of options. Name the new folder as an SLS store.

Now try to run the application. We hope that you will be able to access it. But if you still get error 16 from Adobe, try the following method.

Add the missing DLL file to the Adobe installation directory

Missing DLL files can be another major reason why you’re getting Adobe error 16. Usually, the adbeape.dll file is missing from the Adobe installation directory and is the cause of the error. You can easily fix the problem by adding the adbeape.dll file in the folder where the Adobe application is installed.

You need to obtain this .dll file from another PC on which the Adobe product is installed and running. Once you have inserted the .dll file, try running the application as an administrator.

If the problem persists, try the following method.

Reinstall Adobe applications to fix the Adobe 16 error in Windows 10

If you keep getting Adobe 16 errors, it is recommended that you reinstall Adobe applications on your PC. The installed application or files may be corrupted, resulting in the error.

Simply go to Control Panel -> Programs and Features and uninstall all Adobe programs installed on your PC.

However, you should also permanently remove the following directories from your PC before reinstalling the Adobe programs. Deleting these files will allow you to get rid of any corrupted Adobe files.

To permanently delete a folder or file, follow these steps:

  1. Simply click on the folder or file.
  2. Press the Shift key and the Delete key at the same time.
  3. Press Yes and the folder or file will be permanently deleted.

Note: Deleting a folder or file permanently means that it will not be found in the folder containing it or in the trash.

Now you want to delete all existing Adobe files on your computer. The following folders and the files they contain should be deleted:

C: -> Program Files -> Adobe

C: -> Program Files -> Common Files -> Adobe

C: -> Program Files (x86) -> Adobe

C: -> Program Files (x86) -> Common Files -> Adobe

C: -> Program -> Data -> Adobe

After you delete all these folders, your PC will be free of corrupted Adobe files. Now reinstall your chosen Adobe applications and the Adobe 16 error will no longer appear.

There are several other common methods you can use to fix Adobe 16 error in Windows 10. These methods are supposed to fix the error, but in most cases, they may not work. Some of these methods are:

  1. Update your video card driver: if your PC’s video card driver is outdated, you can try updating it to the latest version. This article on Windows 10 driver updates can help you.
  2. Windows Update: An outdated version of Windows can cause problems. If your Windows update is on hold, try updating it to see how it works with the Adobe 16 bug fix in Windows 10.
  3. Empty Windows temporary files: Excessive temporary files can also cause this error. Try clearing the temporary files folders and see if the error is fixed.


Frequently Asked Questions

  1. Uninstall and reinstall Adobe Creative Cloud.
  2. Run the Creative Cloud application with administrator privileges.
  3. Restore permissions for licensed files.
  4. Update the video card driver.
  5. Create a new SLS store folder.
  6. Install the Adobe application manager.
  7. Add the adbeape.

  1. Go to Control Panel -> select Programs and Features -> Uninstall Adobe Photoshop.
  2. Make sure you permanently uninstall the following Adobe files before reinstalling Adobe Photoshop.

  1. Press the Win+X key combination.
  2. Select applications and features.
  3. Find the Adobe Creative Cloud application in the list of applications, select it, and click Uninstall.
  4. Follow the instructions on the screen to complete the uninstall process.

  1. Open Settings and go to System -> Applications and Features.
  2. Select the program that is causing the error and select Uninstall.
  3. Follow the instructions on the screen.
  4. If there is no recovery option, select Uninstall and reinstall the software after the process is complete.