How to fix this: The Windows Store Get button doesn't work

How to fix this: The Windows Store Get button doesn’t work

Sometimes nothing happens when you try to download an app from the Windows Store and click the “Get;” button. The “Get;” button will blink and then go back to “Get”. While there doesn’t seem to be a known cause for the problem, there are several methods you can try if the “Get;” button in the Microsoft Store isn’t working,

 

What’s wrong with the Get button in the Windows Store

What's wrong with the Get button in the Windows Store

The Microsoft Store in Windows 10 contains a library of decent apps, some of which – like iTunes – work better than traditional desktop programs. But simply downloading these apps to your computer can be quite tricky. Once you click the “Get” or “Install” buttons in the Microsoft Store, nothing happens. This must be frustrating. So we will try to help you solve the problem when you click the “Get” or “Install” button in the Microsoft Store and no action happens.

We recently had a problem that the Get or Install button wasn’t responding. But fortunately, this is one of the easiest Microsoft Store problems I’ve been able to solve.

The following list of troubleshooting tips should allow you to download your favorite apps from the Microsoft Store in no time. Let’s start with the ones that worked.

 

How to fix the problem with the Microsoft Store get button in Windows 10?

How to fix the problem with the Microsoft Store get button in Windows 10?

Log in to your Microsoft account and log out
  1. Open the Microsoft app store.
  2. Click on your profile picture in the top right corner and log out.
  3. Log in again.
Run the Windows App Diagnostic Utility
  1. Click Start
  2. Tap Settings.
  3. Select Update and security
  4. Click the Troubleshooting button.
  5. Scroll down and click on Windows Store Apps.
  6. Click the Run Search and Rescue button.
Reset the Windows Store from the order prompt
  1. Type cmd in the Windows search box
  2. Right-click on the order prompt
  3. Select “Run as administrator
  4. Type WSreset
  5. Execute and press Enter
  6. Reboot your computer
Re-register all applications in the store
  1. Click Start
  2. Right-click on Windows Powershell
  3. Open it with administrative privileges.
  4. Copy the following lines from the bottom, right-click and paste them into Powershell :
    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml”}.
  5. Press Enter.
  6. Reboot your computer
Reinstall the Microsoft Store app
  1. Click Start
  2. Right-click on Windows Powershell
  3. Open it with administrative privileges.
  4. Copy and paste the following text into Powershell with the right mouse button :
    Get-AppxPackage -allusers *WindowsStore* | Delete-AppxPackage
    Get-AppxPackage -allusers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml” }
  5. Press the Enter key.
  6. Reboot your computer
Emptying the Microsoft store cache

Windows 10 has a built-in prompt file that empties the Microsoft Store cache. If the Get/Install buttons aren’t responding, the data in the cache is redundant or outdated, running this executable will probably solve the problem.

  1. Look for the wsreset exe (from the “Start” or “Search” menu), then click the “Open” button.
  2. Wait a few seconds for the prompt to clear the Microsoft Store cache. You don’t need to do anything else.

Once the cache is cleared, the Microsoft Store should launch automatically. Make sure the “Get or Install” button works correctly.

If you follow these steps, you should be able to resolve the problem with the “Get” button in the Microsoft Store app not working.

Note: If you perform any of these steps, the data in the already installed application will not be affected and you will not have to download it again.

 

Frequently Asked Questions

In the right pane, select Windows Store Apps and click "Run Troubleshooting". Now follow the instructions on the screen. Once the troubleshooting is complete, check to see if the problem has been resolved. Exit Powershell and reboot.

First, try exiting the Microsoft Store. Click on your profile picture in the upper right corner, click on your account, and then log out. Restart your computer, start the Microsoft Store app, log in again and try downloading it again.

Reboot your computer, start the Microsoft Store app, sign in again and try to download apps again. Run the Windows Store app diagnostics program first. Your antivirus program may be interfering with the store. Try turning it off "temporarily" to see if it will start the store. Check Windows Update and install the latest updates.

Try running Windows Store to troubleshoot the app under Settings -> Update and Security -> Troubleshooting. Try reloading the store cache. If that doesn't work, go to Settings -> Apps and highlight Microsoft Store, select Advanced Settings, and then Reset. Reboot your computer after rebooting.

One Comment

  1. ivan Reply

    I followed all the steps above and it did not worked for me.

    BTW there is an slash missing in a couple of commands (after install location parameter):

    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}.

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