How to Repair 0x80bd0009: Dolby Atmos Audio Receiver Error in Xbox One

  • Many Xbox users claim to have encountered a Dolby Atmos error code 0x80bd0009 when trying to set up Dolby atmos through the Xbox One.
  • This problem can be quite annoying, and in this Techquack article, we’ll tell you how to fix it quickly and once and for all.
  • It turns out that there are several different scenarios that could be causing this problem.


Unlock the immersive power of Dolby Atmos on your Xbox One, but beware of an audio receiver error that might disrupt your gaming experience. In this article, we explore the mysterious Error 0x80bd0009 and provide you with a comprehensive fix to restore the full glory of your gaming audio setup.

Check your audio settings: Ensure that your Xbox One is set to output audio in Dolby Atmos format. Go to the Xbox settings, select Audio, and under the Speaker audio section, choose Dolby Atmos for headphones or Dolby Atmos for home theater.

Troubleshooting the 0x80bd0009 Error on Xbox One

If you’re experiencing the 0x80bd0009 error on your Xbox One, there are a few troubleshooting steps you can take to fix it.

1. Check your audio receiver: Make sure your receiver is compatible with Dolby Atmos and that it’s set up correctly.

2. Update your console: Ensure that your Xbox One is running the latest software updates.

3. Check your sound settings: Go to Settings > General > Volume & audio output and make sure your audio output is set to HDMI.

4. Restart your console: Power off your Xbox One, unplug it from the power source, wait for a few minutes, then plug it back in and power it on.

5. Try a different HDMI cable: Sometimes, a faulty HDMI cable can cause audio issues.

If the error persists after following these steps, it’s recommended to reach out to Xbox Support or consult forums like Reddit for further assistance.

Checking TV and HDMI connections for Dolby Atmos on Xbox One

To check TV and HDMI connections for Dolby Atmos on Xbox One, follow these steps:

1. Ensure that your Xbox One is connected to your TV using an HDMI cable.
2. Verify that the HDMI cable is securely connected to both the Xbox One and the TV.
3. Confirm that your TV supports Dolby Atmos and that it is properly set up to output audio. Refer to your TV’s user manual for instructions on enabling Dolby Atmos.
4. Check if your audio receiver or soundbar is compatible with Dolby Atmos. Visit the manufacturer’s website or consult the product documentation for more information.
5. Update your Xbox One software to the latest version. Go to Settings > System > Updates & downloads and select “Update console.”
6. Verify that the Bitstream format is set to Dolby Atmos. Go to Settings > General > Volume & audio output > Audio output and select “Bitstream format.”
7. If you are using an Xbox One S or Xbox Series console, ensure that the HDMI audio setting is set to “Bitstream out.” Go to Settings > General > Volume & audio output > HDMI audio.
8. Restart your Xbox One console and test the audio again.

If the issue persists, you may need to troubleshoot further or contact Microsoft support for assistance.

Resolving sound issues with an audio-video receiver for Dolby Atmos on Xbox One

If you’re experiencing sound issues with your audio-video receiver for Dolby Atmos on Xbox One and encountering the error code 0x80bd0009, here are some steps to help you resolve the problem.

1. Check your HDMI connections. Ensure that your Xbox One is properly connected to the audio-video receiver using an HDMI 2 cable. Make sure the cable is securely plugged into both devices.

2. Update your audio receiver’s firmware. Visit the manufacturer’s website and look for any available firmware updates for your specific audio receiver model. Follow the instructions provided to update the firmware.

3. Verify your audio settings. On your Xbox One, navigate to the Settings menu and select Audio. Make sure the appropriate audio settings are selected for your setup, such as Dolby Atmos for home theater or stereo for a soundbar.

4. Restart your Xbox One. Sometimes a simple restart can resolve various issues. Power off your Xbox One completely, unplug it from the power source, wait for a few minutes, then plug it back in and power it on again.

5. Check for driver updates. If you’re using a Turtle Beach or any other third-party audio receiver, visit the manufacturer’s website to see if there are any driver updates available. Install any updates as necessary.

Following these steps should help you resolve the audio receiver error 0x80bd0009 and get your Dolby Atmos sound working properly on Xbox One. If you have any further questions or need more assistance, feel free to reach out for additional support.

using System;

public class ErrorHandlingTool
public static void Main()
// Code that may cause the error
catch (DolbyAtmosAudioReceiverErrorException ex)
// Handle the specific error
Console.WriteLine("Error: " + ex.Message);
Console.WriteLine("Error code: " + ex.ErrorCode);
// Additional error handling logic can be implemented here
catch (Exception ex)
// Handle other generic exceptions
Console.WriteLine("Error: " + ex.Message);
// Additional error handling logic can be implemented here

public static void ThrowDolbyAtmosAudioReceiverError()
// Simulating the Dolby Atmos audio receiver error
throw new DolbyAtmosAudioReceiverErrorException("Dolby Atmos audio receiver error occurred.", 0x80bd0009);

public class DolbyAtmosAudioReceiverErrorException : Exception
public int ErrorCode { get; }

public DolbyAtmosAudioReceiverErrorException(string message, int errorCode) : base(message)
ErrorCode = errorCode;

This code demonstrates a basic error handling approach using a custom exception class (`DolbyAtmosAudioReceiverErrorException`). It throws the exception when the method `ThrowDolbyAtmosAudioReceiverError()` is called, and the error is caught and handled in the `Main()` method. The error message and error code are displayed to the console, allowing for additional error handling logic to be implemented as needed.

Please note that this code is a general example and may not accurately reflect the specific error mentioned in the prompt.

Troubleshooting voice chat problems with Dolby Atmos on Xbox One

If you’re experiencing voice chat problems with Dolby Atmos on Xbox One and encountering the error message “0x80bd0009,” follow these troubleshooting steps to fix the issue.

First, ensure that your Xbox One S is connected to a compatible Dolby Atmos audio receiver, such as the HT-E6500W or Sonos Beam. Check that all HDMI and optical cables are securely connected to the respective ports on your TV and audio receiver.

Next, make sure you have the latest software and drivers installed on your Xbox One. Go to the Xbox settings and select “System,” then “Updates.” Update any available system and game updates.

If the issue persists, try changing the audio output settings on your Xbox One. Go to “Settings,” then “Display & Sound,” and select “Audio Output.” Change the audio format to stereo and see if the problem is resolved.

If none of these solutions work, it’s possible that there may be a compatibility issue between your Xbox One and the Dolby Atmos audio receiver. Consider reaching out to Microsoft support or the manufacturer of your audio receiver for further assistance.

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Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog,, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.