Google LLC developed and launched Google Drive as file storage and synchronization service on April 24, 2012. The three main functions of Google Drive are storing files on servers, synchronizing files between devices, and sharing files with other users. Google Drive also offers apps with offline functionality for users of various devices (Windows and macOS-based computers, Android and iOS smartphones, and tablets).
Like all other programs and services, Google Drive suffers from various errors. For example, Python DLL load error is a typical fatal Google Drive error that people may encounter.
If you are also facing this error, here are some troubleshooting tips to help you fix the “Error loading Python DLL” error in Windows.
What causes the “Error loading Python DLL” message in Google Drive?
- The executable does not have administrator access: This particular error (as well as general application instability) can also be fixed by making sure that the executable does not have administrator access. This prevents the Google Sync app from maintaining a persistent connection to Google Drive.
- Backup and Sync version is incompatible with the Windows version: Another possible cause that can lead to this scenario is a scenario where the GoogleDriveSync.exe executable file is actually incompatible with the Windows version. This can happen if you are using an outdated backup and sync application.
- Permission issue: This error message may be caused by a permission issue that prevents the synchronization feature of the Backup and Sync application from communicating properly with the Drive servers.
- Outdated version of Backup and Sync: Another possible cause of this problem is a very outdated version of the Backup and Sync application.
- Temporary folder contains corrupt Drive files: It turns out that interruptions in the process of synchronizing local data with Google Drive cloud can lead to permanently corrupted files that essentially destroy applications.
How to resolve the ‘Error loading Python DLL’ on Google Drive?
Launch ‘Backup and Sync’ as an administrator
- Open the folder where the Backup and Sync installer is stored.
- Right-click the installer.
- Select Run as administrator on the context menu. When the UAC prompt appears, click Yes.
- The installer should now install without any problems.
Remove the temporary folder
- Open File Explorer and go to the following location:
- Press Ctrl + A to select all items in the temporary folder.
- Right-click the files and select Delete.
- Then go to the next location:
- Right-click the Temp folder and select Properties.
- In the Properties window, open the Security tab.
- Select your username and click the Change button.
- In the User Name Permissions section, make sure that Full Access is checked in the Allow box.
- Click Apply and OK to save your changes.
- Click OK to close the Temperature Properties window.
- Open the Temp folder and delete all files in that folder.
- Try installing or going into the Backup and Sync application and see if there is any improvement.
Launching it in compatibility mode
- Open File Explorer.
- Navigate to the following location:
- If you are using a 32-bit operating system, try
C:\Program Files (x86)\GoogleDrive
- Right-click on Googledrivesync.exe and select Properties.
- In the Properties window, open the Compatibility tab.
- In the Compatibility Mode section, select the Run this program in compatibility mode check box.
- Select an operating system version older than the one installed on your system.
- Click Apply > OK to save your changes.
Frequently Asked Questions
A python.dll file is an executable file located on your computer's hard drive. This file contains machine code. When you run a python program on your computer, the commands contained in the python.dll file are executed on your computer.
A DLL is a library that contains code and data that can be used by several programs at the same time. For example, in Windows operating systems, the DLL Comdlg32 performs common dialog box functions. Any module can be loaded into the main program at runtime if that module is installed.
- Correct permissions.
- Run the GoogleDriveSync.exe file in compatibility mode.
- Run the file with administrator access.
- Clean up the temporary folder.
- Install Microsoft Visual C++ 2008 SP1 Redist.
- Reboot your computer.
- Restore the deleted DLL file from the trash.
- Recover deleted DLL file with a free file recovery program.
- Scan the entire system for viruses or malware.
- Use system restore to undo recent changes to the system.