How to Repair Google Drive File Stream Not Working in Windows 10 PC

Quick access to your files is crucial, especially when you have a lot of work to do. Google Drive File Stream lets you easily and quickly access your cloud files right from your computer. You can transfer documents and other content from My Drive and Team Drive without using the online application and syncing.

However, some users have complained that Google Drive File Stream doesn’t work or doesn’t sync on their Windows 10 PC or Mac. Fortunately, there are solutions to fix this common Google Drive problem. Read on to find out how to do it.

Why doesn’t Google Drive File Stream work?

There are several problems with Google Drive File Stream that usually cause users to suffer when using it. Listed below are some common situations.

  • Bad Internet connection.
  • The Windows Firewall is blocking the connection to the application.
  • If the user is using an old version of Google Drive or Google Drive File Stream and has not yet upgraded.

How to solve the situation when Google Drive File Stream does not work?

Uninstall and reinstall the updated version of the Google File Stream

If you are using an older version of the File Stream app, this may be the cause of the mentioned problem. In this case, uninstalling the older version of the app can solve the problem. For the example, we will look at the process for Windows, you can follow the instructions specific to your operating system.

  1. Create backups of the main files in the “Google Flow Files” folder in a safe place.
  2. Any files that don’t sync will be lost forever unless backed up.
  3. Open the Google Drive file stream and click More (three vertical dots).
  4. Then click the Exit button.
  5. Back in the Google Drive file stream, tap More, and then tap Exit.
  6. Now right-click on the taskbar and select Task Manager.
  7. Then in the Task Manager window, find the process associated with the Google File Stream application and right-click on it.
  8. Now select “End process”.
  9. Repeat the operation for all other processes associated with the Google File Stream application.
  10. Now press the Windows key and type Control Panel.
  11. Then click on Control Panel in the search results.
  12. Then in the Control Panel window, click Uninstall the program.
  13. Now find the Google File Stream application in the list of installed programs and right-click it.
  14. Then click the Uninstall button.
  15. Now follow the instructions on the screen to complete the uninstall process.
  16. Then press the Windows key and type Run. Now click on Run in the search results.
  17. Type the following command in the Run command window and press the Enter key
    %USERPROFILE%AppDataLocalGoogle
  18. Now find the DriveFS folder, right-click on it and click Delete (you can also rename the folder).
  19. Then reboot your system.
  20. Now run the Google File Stream app and check if the problem is solved.
  21. Now download the official Google File Stream installation from the Google website.
  22. Once the download is complete, install the downloaded file by following the instructions on the screen.
  23. Once the installation process is complete, log in to Google File Stream.

Disable another version of the Google Cloud service

Google Cloud services include Google Backup and Sync (for home users) and Google Drive File Stream (for business or school users). Usually, users use both at the same time. However, due to a software bug, Backup and Sync can interfere with Google Drive File Stream, causing the problem described here. In this case, you can solve the problem by quitting Backup and Sync or uninstalling it.

  1. Exit the Google File Stream application and stop all of its running processes.
  2. Exit Google Backup and Sync and stop all its running processes via Task Manager.
  3. Now launch Google File Stream application and check if the problem is solved.

Disable your antivirus program and firewall

Your antivirus programs and firewalls are your partners in keeping your PC safe. However, these applications have been known to block legitimate applications from working. To eliminate this possibility, you need to either disable your antivirus/firewall or add an exception for Google File Stream. For example, we’ll look at the process for a Windows PC.

  1. Disable the antivirus program and turn off the system firewall.
  2. Now check if File Stream is working properly.
  3. If it is, add an exception for Google File Stream in your antivirus/firewall settings.

Rename the Google Drive File Stream folder

The cache is used by applications to speed up performance. Google Drive File Stream also uses a cache folder. If this cache folder is corrupt, it may be the cause of the current Google File Stream error. In this case, deleting (or renaming) the cache folder may solve the problem.

  1. Exit the Google Drive File Stream application.
  2. Now launch Terminal on macOS and Command Prompt on Windows.
  3. Enter the following path and press Enter
    %USERPROFILE%AppDataLocalGoogle
  4. Now find the DriveFS folder and rename it (or delete it).
  5. Reboot your system.
  6. Now run the File Stream application and see if the problem is resolved.

Frequently Asked Questions

  1. Disable another version of the Google Cloud service.
  2. Uninstall the Google File Stream application and reinstall the updated version.
  3. Save Google Drive File Stream files offline.

Open Google Drive and select "Download Drive File Stream for Windows" under "Settings". Select the blue "Download for Windows" button. The DriveFileStream.exe file is now under "Downloads" and can be used to install the File Stream. Run (open) the file.

  1. Determine where you are now.
  2. Unsynchronize all old files.
  3. Download and install Google File Stream.
  4. Uninstall the old version of Google Drive Sync.

  1. Disabling the firewall and antivirus programs.
  2. Checking and changing your network connection to VPN.
  3. Renaming the Google Drive File Stream folder.
  4. Updating the file stream application.
  5. Updating the operating system.

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