How to Repair Netflix Error F7702-1003 [Firefox Browser]

In this article, we have pointed out the best ways to fix Netflix error code F7702-1003. Speaking of OTT (Over-the-top) streaming content platform, Netflix is one of the most popular services in the world. The most popular aspect is that you can stream Netflix to Smart TVs, PlayStation, Xbox, Chromecast, Apple TV, mobile devices, computers, and Blu-ray players, among other devices.

Unfortunately, some users report Netflix error code F7702-1003 on their PCs. So below we have listed all the troubleshooting steps that should completely solve the problem. Let’s get started right now without wasting any time.

What causes Netflix F7702-1003 error?

How to fix issues with Netflix catalog lagging on Windows 10 computers

  • Faulty Firefox DRM: An outdated or damaged DRM (Digital Rights Management) component can also cause this kind of problem with Netflix.
  • Outdated browser: If you see this error when trying to stream content from Netflix, you are probably using an outdated browser version that is rejected by the streaming service.
  • Damaged Netflix cookies: According to some affected users, this problem can also occur due to corrupt cache data. This can prevent your browser from connecting to the Netflix server.

How to fix Netflix error F7702-1003?


Update your Mozilla Firefox

  1. Launch the Firefox browser -> click the hamburger menu icon in the upper right corner.
  2. Click Help in the list -> Select About Firefox.
  3. A small window will open. If an update is available, Firefox will automatically begin downloading and installing the update.
  4. You will then be prompted to restart Firefox for the update.
  5. If prompted by User Account Control (UAC), click Yes to grant administrator access.
  6. Your updated Firefox browser will open and you can start using it.

Delete Firefox Cookies and Website Data

  1. Open the Firefox browser -> click on the menu icon.
  2. Click on Options -> In the left area, click on Privacy and Security.
  3. Then click on Delete Data under the Cookies and Website Data option.
  4. Select Delete again to complete the task.
  5. Be sure to restart your Firefox browser for the changes to take effect.

Reinstall Firefox CDM

  1. Open the Firefox browser on your computer.
  2. Now click on the hamburger menu icon in the upper right corner.
  3. Click on Options -> Choose a content type or file format from the list.
  4. Make sure that “Read DRM-controlled content” is checked.
  5. However, if it is already checked, just uncheck it.
  6. Wait about 15 seconds, and then check the “Read DRM-controlled content” checkbox again.
  7. Then close the tab.
  8. Click on the hamburger menu again -> go to Add-ons and Themes.
  9. Select Plugins on the left side -> Check to see if Widevine Content Decryption Module (CDM) appears under “Enabled” or not. If it’s not activated, just wait.
  10. Finally, you can restart Firefox and try again to check Netflix error F7702-1003.

Frequently Asked Questions

We are experiencing problems with Netflix playback. Make sure you are using the latest version of Firefox and try again. This usually means that the version of Mozilla Firefox you are using on your computer is no longer supported.

  1. According to some users, this problem may be caused by corrupted cache data.
  2. An outdated or damaged DRM (Digital Rights Management) component can also cause this kind of problem with Netflix.
  3. If you see this error when trying to watch streaming content from Netflix, you are probably using an outdated version of your browser that is rejected by the streaming service.

  1. Update your Mozilla Firefox.
  2. Delete Firefox cookies and website data.
  3. Reinstall the Firefox CDM.
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Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog, techquack.com, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.