How to Repair “Printer in Error State” Problem in Windows Computers

Printing is blocked due to a system problem, resulting in the “Printer is in error state” error message. What does it mean when the printer is in an error state? To help you solve this problem, we have written this troubleshooting guide.

What causes a “printer error”?

System permissions settings, corrupted drivers, or system conflicts are common causes of the ‘printer in error’ error. This error can also occur if the printer is jammed, paper or ink is low, the cover is open, the printer is not properly connected, etc.

How to resolve the ‘Printer in error’ error?

Reinstall the printer drivers

  1. Unplug the printer from the computer.
  2. Run the Control Panel on the computer.
  3. Select the Show Devices and Printers option under Hardware and Sound.
  4. Find your printer in the device list.
  5. Right-click on the printer and select Uninstall Device.
  6. You will be asked if you really want to remove the selected printer.
  7. Select Yes at the prompt to continue.
  8. Connect the printer to your computer, and the computer automatically installs the drivers.
  9. If the drivers do not install automatically, visit the printer manufacturer’s Web site and download and install the drivers manually.

Automating the Print Spooler service

  1. Press Windows + R to open the Run dialog box, type services.MSC, and press Enter.
  2. Find the Print Spooler service in the list, right-click it, and select Properties.
  3. Click the drop-down menu next to Startup Type and select Automatic.
  4. Click Apply at the bottom and then OK.
  5. Reboot your computer.

Updating Windows 10

  1. Press the Windows + I keys to open the Settings app.
  2. On the Settings screen, click Update and security.
  3. Select Windows Update in the left sidebar.
  4. Click Check for updates in the right sidebar.
  5. Install the available updates.

Make sure that the printer is properly connected to the computer

  1. Enter Control Panel in the Start menu search bar and select the most appropriate option.
  2. In the Control Panel, click Show Devices and Printers under Hardware and Sound.
  3. You can now see the devices installed on your PC. Find your printer here and select it.
  4. The bottom line should say Ready in the printer status box.

Frequently Asked Questions

Sometimes simply restarting your computer and printer can be the solution to the "printer in error" problem. Turn off the printer and computer completely and leave them in that state for a few minutes, then turn them back on and see if the problem is resolved.

  1. Go to the Control Panel.
  2. Click on "Hardware and Sound."
  3. Click on "Device Manager" to view all devices connected to your computer - find the "Printers" drop-down menu, which contains all relevant printers.
  4. Right-click on the printer whose drivers you want to update and click "Update Drivers".

  1. Open the printer troubleshooter.
  2. Delete the print pool folder.
  3. Check the printer port settings.