How to Repair ‘Windows Shell Common DLL has Stopped Working’ Issue on Windows PC

DLL files play an important role in program execution in Windows. In other words, the operation of a program in Windows depends on DLL files. However, if the DLL files are locked, the program cannot be run and you may get the Windows Shell Common DLL error no longer running.

In the next section, we will show you how to fix the Windows Shell Common DLL error that has stopped working. Keep reading to get more information.

What causes the “Windows Shell Common DLL stopped working”?

This crash is usually preceded by a user attempting to make configuration changes to their audio devices, i.e., playback or recording devices. A configuration dialog box may open, but if you click on it, the error message “Windows Shell Common DLL not responding” appears and the configuration window closes.

The configuration window directly addresses the audio device driver. If this driver is corrupted or incompatible with the way Windows works, the DLL process may hang up and you will get this error message. For some users, the error goes away after a few tries, but for the rest, here are solutions that are known to work against this error.

How to fix the “Windows Shell Common DLL has stopped working” error?


Use the system file checker

  1. Type cmd in the search box on the Start menu.
  2. Then right-click Command Prompt at the top result and select Run as administrator.
  3. Click Yes when prompted by User Account Control.
  4. Type sfc /scannow in the window that opens and press Enter to run it.
  5. Wait until the check is 100% complete.

Using Windows PowerShell

  1. Type PowerShell in the search box on the Start menu.
  2. Then right-click on Windows PowerShell in the top result box and select Run as administrator.
  3. Click Yes when prompted by User Account Control.
  4. Enter the following command in the pop-up window and press Enter.
  5. Set-ExecutionPolicy -ExecutionPolicy Unrestricted -Scope CurrentUser
  6. After executing the command, close the window and restart your computer.

Updating device drivers

  1. Press the Windows key and the R key at the same time to open the Run box.
  2. Type devmgmt.MSC in the box and press Enter to open Device Manager.
  3. Next, expand the Devices dialog box and right-click the driver software you want to update.
  4. Then select Update Driver or another update option.
  5. Click Automatically check for updated drivers.
  6. Windows will then automatically detect the updated driver.
  7. Follow the instructions on the screen when the update is detected.

Frequently Asked Questions

"Windows Shell Common DLL" is associated with shell32.DLL file. Check your computer for corrupted files or conflicting applications/programs. Please follow the instructions to solve the problem. This problem can also occur when shell32.

  1. Repair Common.
  2. Perform a system-wide virus/malware scan.
  3. Reinstall the program that uses Common.
  4. Use system restore to undo recent changes to the system.
  5. Run the sfc/scannow System File Checker command to replace a missing or damaged copy of Common.

  1. Make sure that the Windows timer service is running.
  2. Use third-party software.
  3. Use another application to change microphone settings.
  4. Reinstall the audio drivers.
  5. Change the security permissions for the User Choice button.
  6. Update the touchpad driver.

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