How to Repair Windows Store error code 0x80131500

The Windows Store error code 0x80131500 is unfortunately just one of many error codes that affect the use of the Windows Store and prevent users from updating already installed apps or installing new apps. These problems have occurred on most versions of Windows, including Windows 8, 8.1, and the Windows 10 build.

Since Microsoft did not acknowledge the problem and did not provide any solution, people have been trying for a long time to find the right solution to fix this Windows Store error code. If the problem can be solved, it is also important to know that there is no one-size-fits-all solution.

What causes Windows Store error code 0x80131500?

  • This happens when the store is used too often and its cache becomes larger than recommended. This can cause problems with the Windows Store and the Windows Update service, which can cause this message to appear frequently.
  • You should also check the time and date settings, as these can cause many issues if left at the wrong value.
  • TLS (Transport Layer Security) is a security architecture that defines the type of security you should implement on your network. Your computer has several TLS options that can be implemented. We have encountered many instances where if TLS 1.2 was not enabled on a computer, it could not properly communicate with the Microsoft Store, causing problems like the one described here.

How to troubleshoot Windows Store error code 0x80131500?


Perform an SFC scan

  1. Find cmd and click Run as administrator to open a command prompt.
  2. Type sfc /scannow and press Enter to run the command.
  3. The scanning process can take up to 15 minutes, so stay out of the way while it restores your files.

Execute a DISM scan

  1. Open a command prompt or PowerShell as an administrator.
  2. Enter the following command: DISM /Online /Cleanup-Image /RestoreHealth.
  3. This process can take up to 20 minutes, sometimes more, so do not interrupt it.

Change DNS

  1. Click the network icon in the taskbar and select your network from the list.
  2. Select Change Adapter Settings.
  3. Find your current connection, right-click it, and select Properties.
  4. Select Internet Protocol version 4 (TCP/IPv4) and click Properties.
  5. Select Use the following DNS servers and enter 8.8.8.8 as your preferred DNS server and 8.8.4.4 as your alternate DNS server.
  6. Click Apply and OK to save your changes.

Create a new user account

  1. Open the Settings app and go to Accounts -> Family and Other Users.
  2. Scroll down to Other Users and click Add another person to this PC.
  3. Select I do not have this person’s credentials.
  4. Select Add a user without a Microsoft account.
  5. Enter the username and password for the new user. Click Next.
  6. Then switch to the newly created account and verify that everything works.

Change Regional Settings

  1. Open the Settings app and go to the Time and Language section.
  2. Select the Region and Language tab and change the country or region.

Reset Store Cache

  1. Press Windows + R to open the Run dialog box.
  2. Type wsreset.exe and press Enter.
  3. After resetting the cache, try running Microsoft Store again.

Frequently Asked Questions

  1. Disable your antivirus program and firewall.
  2. Change the regional settings.
  3. Replace your wireless adapter.
  4. Reset your store cache.
  5. Create a new user account.
  6. Change your DNS.
  7. Run the Microsoft Store Troubleshooter.
  8. Log out of the Xbox app on your PC.

  1. Run the Windows Store Troubleshooter.
  2. Reset the Microsoft Store cache.
  3. Check your date and time settings.
  4. Change the regional settings on your computer.
  5. Change your Internet connection.
  6. Create a new user account.
  7. Register the Microsoft Store application again using PowerShell.

Error 0x80131500 occurs in Windows and prevents applications from loading and updating. The main culprits can be cyber infections, hardware failures, or other problems.

Reinstall apps: In the Microsoft Store, choose More -> My Library. Select the app you want to reinstall and select Install. Run the Troubleshooter: Select the Start button, then Settings -> Update and Security -> Troubleshooting, then select Run Troubleshooter from the list of applications in the Windows Store.