How to Resolve 11b Error Code on Windows Printers

Even though we live in the digital age, it is impossible to deny the importance of printers. For the same reason, we know how unpleasant it is to see a message like Operation Failed with error 0x0000011b when you try to print something or add a shared network printer. The full message that appears with this problem is “Windows cannot connect to a printer – operation failed with error 0x0000011b”.

What is error code 11b?

Error code 11b is an error code that appears when you try to add a printer to your computer or run a print job and it fails. You know the problem occurs when you try to connect to a printer over the Internet. This means that the problem may be related to either the host (to which the printer is directly connected) or the client (from which you are trying to access the printer over the Internet).

What causes error code 11b to be displayed?

After a close look at this problem, it turned out that it was caused by a series of security patches released by Microsoft to protect Windows 10 and Windows 11 users from the security flaw associated with the Windows print spooler spoofing. However, when Microsoft released the latest patch to fix this vulnerability (Sept. 14), it also caused another problem by affecting the TPC authentication level for network printers.

So far, affected users have been able to find the cause of this problem. It is a registry value called RpcAuthnLevelPrivacyEnabled. Once this change was imposed as the default behavior for every Windows device, this pressure error started affecting mostly small businesses and home networks that are not configured to use Kerberos configuration in a Windows domain.

How to resolve error code 11b

Perform printer troubleshooting

If your printer is giving you trouble, don’t despair! The Windows printer troubleshooter can help you identify and fix the problem. Here’s how to run it:

1. First, open the Control Panel and go to Devices and Printers.

2. Next, right-click on your printer and select Properties.

3. In the Properties window, click on the Print Test Page button.

4. This will launch the Printer Troubleshooter wizard. Follow the prompts to diagnose and fix your problem.

With just a few clicks, you can be on your way to printing smoothly again!

Reset the printer settings

If your Windows printer is not responding, you can try resetting it. Follow these steps:

1. Click the Start button, then type in “devices and printers.”

2. Find your printer in the list of devices and right-click on it.

3. Select “Remove device” from the drop-down menu.

4. Click “Yes” to confirm that you want to remove the printer.

5. Now restart your computer.

6. Once your computer has restarted, open the Devices and Printers dialog again.

7. Click “Add a printer.”

8. Follow the instructions to add your printer back to your computer.

9. Try printing a test page to see if the issue has been resolved.

Install any pending updates

Windows usually downloads and installs updates automatically without any need for user intervention. However, there may be times when you need to install updates manually, such as when updates have been disabled or there is a problem with the automatic update feature. Here are the steps you need to follow to install updates on Windows PC:

1. Open the Settings app by clicking on the Start button and then selecting the Settings icon.

2. In the Settings app, select “Update & Security” from the list of options.

3. In the “Update & Security” settings, select “Windows Update” from the list of options on the left-hand side.

4. On the “Windows Update” page, click on the “Check for updates” button. Windows will now check for any pending updates and begin downloading them if they are available.

5. Once the updates have been downloaded, click on the “Install updates” button to begin installing them. Depending on your configuration, you may be prompted to restart your computer after the installation process is complete.

After restarting, your computer will be up to date with all of the latest security patches and other software enhancements.

Restart the printer driver service

If you’re having trouble printing from your Windows 10 computer, one of the first things you should check is the status of the print spooler service. This service manages all print jobs that are sent to your printer, and if it’s not running properly, you won’t be able to print anything. Fortunately, restarting the print spooler service is a relatively simple process that can be completed in just a few steps.

1. In the Cortana search bar, type in “services.msc” and hit enter.

2. In the services window that appears, scroll down until you find “Print Spooler.”

3. Right-click on “Print Spooler” and select “Restart.”

4. If prompted, confirm that you want to restart the service.

5. Once the service has been restarted, try printing again.

Update the printer driver

If your printer isn’t working properly, one of the first things you should do is update the printer driver. Here’s how to do it on Windows 10:

1. Open the Start menu and type “printer” into the search bar.

2. Select “Devices and Printers” from the results.

3. Right-click on your printer and select “Update Driver.”

4. If an update is available, follow the prompts to install it.

5. restart your computer and try printing again.

If you’re still having trouble, you can also try uninstalling and reinstalling the printer driver. This can be done by going to “Device Manager,” expanding the “Printers” section, right-click on your printer, and select “Uninstall.” You can then reinstall the driver by visiting your printer manufacturer’s website and following their instructions.

Frequently Asked Questions

You can make sure that error 0x0000011b no longer occurs when you try to use your home or network printer by going into your Windows update history and uninstalling Microsoft Windows Security Update (KB5005565) for your entire workgroup.

If you encounter a network printer error 0x0000011B, the first thing to do is to update your computer. This problem occurs regularly with some Windows updates. So if Microsoft has released an update to fix the error, you should install it.

Error 0x000011b indicates that the printer driver installed on your computer is corrupt. It is just a printer connection error. Remove the driver from the driver memory. Find the printer driver among the installed drivers to reinstall and uninstall it. Click the "Uninstall" option and select the "Delete driver package" option.