How to Resolve: DISM Error 1392 on Windows 10 PC

The Deployment Image Servicing and Management (DISM) tool is very useful when you need to find and fix corrupt files on your system. However, sometimes DISM may report error code 1392 and stop scanning. This happens especially if some files are missing in the system or if data is corrupted or broken. This error should be corrected as soon as possible because if it is not corrected, it can lead to data loss, system crashes, and in some cases even hardware failure.

The full error message is as follows:

“Error: 1392.

File or directory is damaged or unreadable”.

What causes DISM error 1392?

The message indicates that some system files are corrupt or inaccessible. An unreadable system file may be the reason why you ran a scan in the first place. If the problem is not resolved as soon as possible, you will encounter system-wide problems such as data loss, system crashes, hardware crashes, and, in some cases, a blue screen of death.

While the consequences of this error are frightening, the solutions are quite simple. To fix DISM error 1392, try the following methods one by one.

How to repair the DISM 1392 error?

Execute a system restore

  1. Click the Start button.
  2. Go to the search box and type System Restore.
  3. In the search results list, click Create a restore point.
  4. Enter your administrator account password or provide permissions when prompted.
  5. In the System Restore dialog box, click System Restore.
  6. Click Next.
  7. Click the restore point that was created before the problem occurred.
  8. Click Next.
  9. Click Exit.

To return to the restore point, do the following:

  1. Right-click Start.
  2. Select Control Panel.
  3. In the Control Panel search box, type Restore.
  4. Select Restore.
  5. Click Open System Restore.
  6. Click Next.
  7. Select the restore point associated with the problematic program/application, driver, or update.
  8. Click Next again.
  9. Click Finish.

Executing an SFC scan

If you find the error message dism.exe 1392, the files are likely to corrupt, and scanning the system files will help you replace the corrupt versions with the correct, genuine Microsoft versions.

  1. Click the Start button.
  2. Go to the search box and type CMD.
  3. Go to the command prompt.
  4. Right-click and select Run as administrator.
    Type sfc/scannow.
  5. Press the Enter key.
  6. Reboot your computer and check if the dism.exe 1392 error has disappeared after the process is finished.

Temporary disabling of antivirus software

Anti-virus software can protect your computer from viruses and other security threats. In most cases, you don’t need to disable it.

  1. Click on the antivirus security software icon in the taskbar next to the clock.
  2. Right-click it.
  3. Select the option to disable it.

Inspect your computer for malware

The dism.exe 1392 error may be associated with malware infecting your computer system because it can corrupt, destroy or even delete files associated with runtime errors.

The error may be related to a malicious program component. Run a full scan for malware problems and don’t forget that Vipre is a good choice in this regard.

Frequently Asked Questions

  1. Temporarily disable your antivirus program.
  2. Run an SFC scan.
  3. Delete unnecessary files.
  4. Run a Check disk to check and fix hard disk errors.
  5. Scan your computer for malware.
  6. Perform a system restore.

The Deployment Image Servicing and Management Tool (DISM) is an administrator-level command-line utility available in Windows that can be used to restore a Windows image or to resize the .vhdx format of the Windows installation media and can be used to troubleshoot problems with the Windows operating system that is currently installed.

You can usually save time by running only SFC, unless the component memory for the SFC must be restored by DISM first. If you run scannow first, you can quickly determine if there have been integrity violations. If you run the dism command first, scannow usually does not show detected integrity violations.

  1. Open Start.
  2. Find the Command Prompt, right click on the first result and select Run as administrator.
  3. Enter the following command to restore the Windows 10 image and press Enter: DISM /Online /Cleanup-Image /RestoreHealth.

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Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog, techquack.com, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.