In Windows 10, a blue screen of death (BSoD) – also known as “blue screen”, “shutdown error” or “system crash” – occurs when a critical error occurs and the system cannot handle and fix it automatically.
Typically, a blue screen error occurs during a Windows 10 update, during startup, or accidentally while you’re actively using your laptop or desktop computer. The most frustrating thing is that all you see is the usual blue background and sad character face, without enough valuable information to determine the true cause of the problem.
In this Windows 10 guide, we’ll walk you through the different troubleshooting steps to fix BSOD 0xDEAD039E error on your computer.
What causes a BSOD error code 0xDEAD039E?
Damaged system files: In some circumstances, you may encounter this type of problem due to the corruption of system files, which affects the stability of your system.
“Bloated” registry hives: If you are experiencing this type of BSOD crash in addition to various performance issues when your computer is under heavy load, you are probably dealing with a classic case of “bloated” registry structures.
Outdated or missing IME driver: If your system uses Intel network drivers, you may need to install or update the Intel Management Engine driver to get the system stable again.
Unstable Windows 10: It turns out that one of the causes of this error may be an outdated version of Windows 10, which is partially incompatible with the wired/wireless network driver.
How to fix BSOD 0xDEAD039E?
Install pending updates
- Open the Run dialog box by pressing the Windows + R keys simultaneously.
- Type “ms-settings: windows update” in the text box of the dialog box and press Enter. The Windows Update tab opens.
- In the right pane, click Check for updates and wait for the Windows scan to finish. If Windows detects any pending updates, follow the instructions on the screen to install them.
- After all pending updates are installed, restart your computer and check to see if the problem is resolved.
Launching an SFC scan
- Type cmd in the search box and click Run as administrator. This will launch a command prompt with administrator privileges.
- In the command prompt window, type the command below and press Enter to run it.
- Once the process is complete, restart your computer.
Performing a repair update
- Download the media creation tool.
- After successful installation, open the application and click Upgrade this PC Now.
- Follow the instructions on the screen.
- In the Ready to Install window, select the items you want to keep on your computer after installation.
- Click Next and follow the on-screen instructions to begin installing Windows.
Frequently Asked Questions
- Check your memory.
- Update your drivers.
- Update your BIOS or firmware.
- Test other hardware.
- Disable SATA in the BIOS.
- Reboot your computer.
- Open the Control Panel (icon view) and click/tap on the "Troubleshooting" icon.
- Click/click on the "View All" link at the top left of the Troubleshooting tool.
- Right-click or hold down the blue screen troubleshooter button and click/tap Run as administrator.
BSOD errors can cause a sudden system crash after a shutdown error. It indicates possible file system corruption and is most likely caused by bad sectors on the hard drive.