If you see the “Spotify app not responding” error message on Windows, you’re not alone. Many Windows users also report this problem. Don’t worry, it’s possible and fairly easy to fix.
Here are some effective solutions you can try. You don’t have to try them all, just work until you find the solution that works for you.
Why isn’t the Spotify desktop app responding?
If you’re experiencing the problem of the Spotify app not responding on your computer, it’s probably due to corrupted app data. To fix this, you need to terminate the process via Task Manager and then run the app. If the problem persists, reinstalling the app may help.
In some cases, a corrupt installation can cause this problem. In this case, you need to reinstall the desktop application.
How to solve the problem when the Spotify desktop app doesn’t respond?
Reboot your PC or Mac
Rebooting your device is a good way to troubleshoot the problem without much effort.
- On Windows, simply click the Windows icon and select Restart.
- On a Mac, click the little Apple icon in the upper left corner and select Restart.
Using the Windows Task Manager
Sometimes the Spotify app never closes properly and continues to run even after you close the app. When you restart the app, the system crashes because it thinks Spotify is already running. This can lead to a “Not responding” error in Windows.
- Press Ctrl + Alt + Del on your keyboard and select Task Manager on the blue screen on your desktop.
- Right-click and select the “Process” tab, then go to Spotify.
- Click the Spotify icon, open it and select “End Process”.
- Restart your computer and see if you can open the Spotify app without the annoying error message appearing.
Using the Mac Activity Monitor
Similar to Task Manager in Windows, you can use Activity Monitor on a Mac to completely shut down the Spotify app. Follow these steps.
- Use Command + Space on your Mac and search for Activity Monitor.
- Select Spotify from the menu and press the X to close the app.
Reinstalling Spotify (Windows)
You may have to do a little help and perform a clean reinstallation of the Spotify app. This should solve the problem right away, but there are a few steps you need to take to complete the process.
- Press the Windows key on your keyboard and right-click on Spotify to select Uninstall.
- When the app asks you to confirm, click OK.
- Now press the Windows+E keys on your keyboard to open File Explorer and navigate to the following folder structure.
- You will need to delete the Spotify folder. If you cannot view AppData under your username, right-click on Quick Access and select Options.
- On the View tab, click Show hidden files, folders, and drives, then click Apply and OK.
- You can now see the hidden folder named AppData.
Reinstalling Spotify (Mac)
- Open the Finder menu on your Mac.
- Go to Applications and search for Spotify.
- Right-click on the app and move it to the trash.
- Download the Spotify app from the Mac App Store.
Frequently Asked Questions
One reason for the "Spotify not responding" problem could be corrupted Spotify files. You should perform a clean reinstall of Spotify to make sure the problem is resolved: right-click on the Spotify folder and click "Uninstall". Go to the Spotify website to download the latest version of Spotify and reinstall it.
Try Ctrl+Alt+Del > Task Manager > Process > spotify.exe > End Process. After that, you should be able to start Spotify again.
- Restart the Spotify app.
- Log out and log back in.
- Make sure the app is up to date.
- Close any other apps you're not using.
- Reinstall the app.
- Boot into compatibility mode.
- Fix any issues in the Microsoft Store.
- Check your security software.
- Install Spotify in clean boot mode.