How to Resolve the ARK `Unable to Query Server Info for Invite` Error

ARK: Survival Evolved is an action-adventure and survival video game developed by Wildcard Studios in collaboration with Instinct Games, Efecto Studios, and Virtual Basement. In the game, players must survive on islands filled with dinosaurs and other prehistoric animals, natural disasters, and potentially hostile humans.

Released in August 2017, the game is available on Playstation 4, Xbox One, Microsoft Windows, OS X, and Linux, with Android, iOS and Nintendo Switch versions coming in 2018. It has received mixed reviews since its release. Overall, it is a popular game, and many people enjoy playing it on their computers.

Recently, however, many people have reported the “Unable to retrieve server info for the invitation” error when launching ARK: Survival Evolved. How to fix this error?

After studying several articles on how to fix the “Unable to retrieve server info for invitation” error, I’ve summarized the best solutions for you here. If you are facing the same error, you can try the following solutions, one by one.

What causes the ARK message “Unable to retrieve server information for an invitation”?

There are several main reasons for this problem, and it can happen either to a popular server that you want to join but got an error before. Another scenario is that this error occurs on your own server, and everyone who tries to join the server gets this annoying error. Here are some reasons:

  • A faulty Winsock directory that needs to be reset is one of the main causes of the problem, but it can be fixed fairly easily.
  • Automatically connecting to a server that no longer exists or has been moved to a new location via startup parameters is one problem that can also cause this error.
  • In addition, if you want to host an ARK: Survival Evolved server, you need to unblock some ports that are normally used by the game, as they may be occupied by another program installed on your computer.

How to repair the ARK “Unable to query server info for invite” problem?

Check your game files

  1. Start Steam.
  2. Go to the “Library” section, then select “Home”.
  3. Find ARK: Survival Evolved in your game library and right-click on it, then select Properties.
  4. Go to the Local Files section and click Check game files for integrity.
  5. Wait for Steam to check your files, then wait for the necessary files to load.

Using the netsh winsock reset command

  1. Go to the Windows search bar and type Run.
  2. Open it and type cmd in the box.
  3. Press Ctrl+Shift+Enter to open it with administrator privileges.
  4. In the cmd window, type the following command and press Enter: netsh winsock reset
  5. Run ARK: Survival Evolved and see if the error persists.

Changing Steam startup parameters

  1. Launch Steam.
  2. Go to your library, select Home and find your game.
  3. Right-click on it and select Properties.
  4. Select Set Startup Options.
  5. Find the IP address of your server.
  6. Enter connect in the (server_IP) field, then click Ok.

Port redirection for your router

  1. Open a web browser, enter the default gateway number, then press Enter.
  2. Enter your router’s username and password, which you can find on a sticker on the side of the router.
  3. Depending on your router, follow these instructions to enable port forwarding.
  4. Create new TCP/UDP ports numbered 7777 and 7778, and then create another TCP/UDP port numbered 27015.
  5. Click Apply and be sure to reboot the router and the computer you will be using as a server.

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Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog,, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.