Windows 10, like any other operating system, has its share of bugs and flaws. If you check the support forums, you’ll find thousands of user complaints about different types of errors. Microsoft Store error code 0x80072ee7 is another one of those errors that have been bothering Windows 10 users for some time now. It prevents you from accessing the Microsoft Store, where you get most of your Windows 10 computer apps from, and displays a message like “The server is down” or “We were unable to connect to the server”.
If you have also encountered this Windows Store error and are looking for ways to fix it, you are at the right place. This article describes the steps to fix code 0x80072ee7.
What causes the error code 0x80072ee7?
In most cases, it is a problem with a Windows update or a Microsoft update. Sometimes it can also be a problem with DNS or static DNS entries in the HOSTS file.
By default, most network adapters are configured to get DNS configurations automatically. However, sometimes they can’t get those configurations right, which can cause this error.
How to repair the error code 0x80072ee7?
Perform an SFC scan
- Press Windows + X.
- Click Command Prompt (administrator)
- In the Command Prompt window, type the following command and press Enter to execute it
- Running this command will take some time and will restore the system files.
Network Check for Windows
- Press the Windows key
- Enter Control Panel and press Enter.
- Select Network and Sharing Center
- Select the network you are currently using and select Properties.
- Scroll down to find “Internet Protocol Version 4 (TCP/IPv4)” and double-click it.
- On the General tab, select the “Use the following DNS server addresses” option.
- You should now set the preferred DNS server to 22.214.171.124 and the alternate DNS server to 126.96.36.199.
- Click OK to save your changes.
- Click on the Windows icon.
- Enter Device Manager and press Enter.
- In Device Manager, select the driver you want to update and expand its category.
- Right-click on the driver and select Update Driver.
- In the next window, click Automatically check for driver updates.
- Windows will start searching for updated drivers and you can download them later.
Activate the “Automatically detect settings” option in the Internet properties
- Press Windows + R to open the “Run” dialog box.
- Type inetcpl.cpl in the box and press Enter.
- A window will appear, click on the Connections tab, then click on Local Area Network Settings.
- Then check the Automatically detect settings checkbox and click OK.
- Reboot the system.
Frequently Asked Questions
Sometimes the Server is down error message occurs because the Microsoft Store cache is corrupted. However, you can easily solve this problem by clearing the cache manually. After that, you will be able to use the Microsoft Store without any problems.
The possible cause of your problem could be due to inconsistent system files, corrupted Windows update components, or improperly configured Windows settings. We recommend downloading and running the Windows Update troubleshooter and see if the problem persists.
- Change the address of your DNS server.
- Run an SFC scan.
- Run the WUReset script.
- Edit the Hosts file.
- Check your antivirus software.
- Make sure that Windows Update and DNS Client Services are running.
- Uninstall problematic applications.
- Change the permissions in the registry.
Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog, techquack.com, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.