How to Solve the Microsoft Store Slow Download Error on Windows PC

Many users download their favorite games, entertainment, and useful programs from the Microsoft Store. This one-stop store for all Windows applications offers both free and paid applications. However, users have also reported the problem of slow downloads from the Microsoft Store. In this case, the apps load at a normal speed at first, but then the speed drops drastically. Or sometimes the download speed of apps from the Microsoft Store is almost zero.

Assuming that your Internet speed is good, what could be the reasons for the slow download speed on the Microsoft Store? Possible explanations include technical problems in Microsoft Store, corrupted files, router or modem problems, or firewall interference. So, how do I fix the Microsoft Store download problem? Scroll down the page to find solutions.

What are the causes of slow Microsoft Store downloads?

Why is the Microsoft Store app stuck at the download level?

  • Damaged Windows Store files: This problem can occur if the main Store executable (or some of the dependencies it uses) is damaged.
  • Windows Update is downloading something else: Windows 10 is known to prioritize Windows updates over everything else. So don’t be surprised if the cause of the slow download is a pending update handled by WU.
  • Damaged Windows Store cache: The Windows Store cache may also be the cause of this problem if it contains corrupt entries.
  • Third-party AV interference: Nod32 and some other AV/firewall packages are also associated with slow Microsoft Store downloads.
  • Windows Store problem: It turns out that this particular problem can also be caused by a system error, which is quite common in outdated versions of Windows 10.

How to resolve the slow downloads in the Microsoft Store?


Windows 10 Update

  1. Open the Start menu, type Windows Update and select Open.
  2. Select the Check for updates button.
  3. Install any updates if they are available.

Log out and log back in

  1. Open the Microsoft Store and select the profile image in the upper right corner of the window.
  2. Select your Microsoft account.
  3. Select Logout.
  4. Restart your computer.
  5. Open the Microsoft Store.
  6. Then select the blank profile picture in the upper-right corner of the screen and sign in again.

Resetting your settings in the Microsoft Store

  1. Right-click in the Start menu and select Applications and Features.
  2. Scroll down the list and select Microsoft Store. Then select Advanced Options.
  3. Select Reset, then select Reset again to confirm.
  4. Open the Microsoft Store, log in to your account when prompted, and verify that the reset has eliminated the slow downloads.

Change DNS

  1. Open the Start menu and select Settings.
  2. Select your Internet connection under the Wi-Fi or Ethernet tab.
  3. Select Change under IP Settings.
  4. Select Manual, then turn on the switch next to IPv4.
  5. Enter the Google DNS addresses as follows:
    Preferred DNS – 8.8.8.8.8.8
    Alternate DNS – 8.8.4.4.
  6. Select Save.

Launch the Windows Store Troubleshooter

  1. Open the Start menu, enter Troubleshooting options and select Open.
  2. Select Advanced Troubleshooting.
  3. Scroll down and select Windows Store Apps.
  4. Then select Run Troubleshooter.
  5. Follow the instructions in the Windows Store Apps Troubleshooter.

Frequently Asked Questions

Simply go to Windows Settings, then type "Delivery Optimization Options" in the search box. Go to "Advanced Options" and use the slider to change the percentage. Increase the bandwidth usage limit for background and foreground updates downloads.

It has become known that Windows 10 has a hidden download speed limit that may be the reason for slow downloads. Many users have confirmed that Microsoft's "dynamic bandwidth optimization" feature slows down downloads instead of optimizing them.

Clear the Store cache.

Go to Settings -> Update and Security -> Windows Update -> Advanced -> Deployment Optimization -> Download Options, check the "Limit bandwidth for background download updates" checkbox and drag the slider to 100%.