If you are suffering from Xbox error code 0x87dd0004, try these effective methods suggested by Techquack to get rid of it easily. In this post, you can look for answers to your questions.
Xbox is Microsoft’s video game brand, and Xbox One is one of its consoles. However, the Xbox One doesn’t work properly, and you can still run into a lot of problems. You can get another error code 0x87DD0004. This error code always occurs when you download new content to your Xbox One, and the specific error message is as follows:
“We were unable to sign you in. Try again in a few minutes or check the service status in Xbox Assist. (0x87DD0004).”
If the problem is limited to the problem code, it may not be serious. But if you get Xbox 0x87DDD0004, you won’t be able to play a game that requires an active connection to Xbox Live.
In the next section, we’ll look at the possible causes of the Xbox error code.
What causes Xbox error code 0x87dd0004?
We investigated this particular problem by examining various user reports and trying several potential solutions that have been successfully used by users in a similar situation. It turns out that several different situations can cause 0x87dd0004 to appear. Here’s a shortlist of possible culprits that could be causing this particular problem:
Network issue: In some cases, this problem can be caused by a network error that sends incompatibility signals to the Xbox servers, preventing your account from getting re-checked. In this case, you may be able to resolve the problem by removing the alternate MAC address or by updating/resetting your router or modem settings.
Firmware problem: According to many affected users, this problem can also be caused by a firmware problem that prevents your console from connecting to the Xbox servers. In this case, the only possible solution is to perform a power cycle, which will discharge the power capacitors and fix the problem.
Xbox Server Problem: It turns out that this behavior is often caused by a server problem that is beyond the end user’s control. Perhaps routine maintenance or a large-scale DDoS attack is responsible for this particular error code. If this scenario applies, the only acceptable solution is to switch the console to offline mode and see if the boot error stops. If that doesn’t work, you’ll have to wait for Microsoft experts to fix the server issue.
How to Repair the Xbox error code 0x87dd0004
Check the status of Xbox Live services
- Check the status of Xbox Live online.
- If all services are working fine, move on to the next solution.
- If any of the services are experiencing problems, the problem is server-related and should be fixed by Microsoft soon.
Restart the modem or router
- Press the power button on the modem/router to turn it off.
- Now, wait at least 30 seconds.
- Press the power button again to start the router/modem.
- After starting the router, check to see if the problem persists.
Try downloading the content again
- Go to My Games and Applications.
- Select Queue and highlight the game or app that caused the error.
- Check the status of the game/application. If it is pending or suspended, click the menu button and select Continue Installation.
- Then check to see if the problem has been resolved.
Restart the console
- Press and hold the power button on the console for 10 seconds.
- After turning off the console, unplug it from the power outlet.
- Leave the console unplugged for a minute or two.
- Now plug the console into an outlet and reboot it.
- Check to see if the problem persists.
Frequently Asked Questions
Check the status of your Xbox.
- Select My Games and Apps -> View All -> Queue.
- Highlight the game or app you want to download.
- If the status shows as pending or suspended, select the game or app, press the Menu button, and select Continue Installation.
Perform a full system reset, also known as a power on, hard reset, or hardware reset.
- To do this, press and hold the power button for 10 seconds with the system on.
- You can also perform a hard reset by going to SETUP, SYSTEM, and selecting RESET.
If your Xbox is still not connecting to Live, it could be due to a small connection error in your modem and/or router. Be sure to turn them off, unplug them, and wait at least a few minutes before plugging them back in. Perform a network connection test.
- Hold down the power button on the front of the console for 10 seconds and release it only after turning the device off.
- Unplug the power cord and wait another 10 seconds, then plug the device back in and turn the console back on.