Error 0x80073d13 on Xbox Game Pass is a problem that is reported to occur repeatedly under various circumstances. The main problem, however, is an error that occurs when installing games in the Xbox Game Pass app for PCs. The problem occurs when the download freezes and the experience is interrupted by an error message.
Users cannot enjoy what Xbox offers and the game cannot be downloaded or played when error 0x80073d13 occurs. The notification indicates a sudden problem but doesn’t provide much information. Microsoft’s Xbox Game Pass is a feature that allows users to play games on Windows 10 computers with an Xbox one console.
What is the cause of Xbox Game Pass error code 0x80073d13?
We have listed some of the causes of this problem by thoroughly reviewing user and tech reviews. This problem can be caused by one of the following reasons:
Different selection size: another main reason why XGP games cause this error is the different sizes of the selection units. Because XGP games run in a 4kb format, the hard drive is sometimes in a 16kb format. This collision causes the error.
Disk Format is Different: Another reason for the error with XGP games is that they do not support exFAT or FAT32 disk format. The problem occurs when the partition disk has a different default disk format. XGP games have a delta update mechanism and use minor NTFS capabilities to move data and update games. This error occurs mostly when updating games.
Not enough disk space: The most common cause of the error message for games is that there is not enough space on the local hard drive for the games. When they try to load them, the error appears.
How to Troubleshoot Xbox Game Pass error code 0x80073d13
Resetting the Microsoft Store
- Press the Windows + R keys to open the Run dialog box.
- Type WSReset.exe.
- Press the Enter key.
- Wait for the reset process to complete and try again.
Formatting the disk
You can try formatting your computer’s hard drive in Windows 10. Just don’t forget to back up your important files first.
- Navigate to your local drive.
- Instead of opening it, right-click on the name to open the drop-down menu.
- Select the format.
- Under File System, change the value to NTFS. The allocation size should be 4096 bytes.
- Now click on the Start button.
Make default drive to C
- On your Windows computer, click the Start button.
- Go to Storage Settings.
- Find the Advanced Storage Settings section.
- Click Change where new content is stored.
- Find the section New applications are stored in.
- Select the local C drive.
- Click OK.
Reinstall Xbox App
- To reinstall the app, you must first uninstall it.
- Start the Start button.
- Go to “Applications and Features.”
- Find the Xbox Beta app and open it with a single click.
- Click the Uninstall button.
- Go to the Microsoft Store.
- In the search box, type Xbox or click here.
- Install the app and see if the error persists.
Frequently Asked Questions
- Go to Settings -> Apps, then click on the Xbox app.
- Click Advanced, then click Reset or Repair.
- Close the app, restart it, and see if you can install Xbox Game Pass games on your Windows PC.
- Press and hold the Xbox button in the center of the Xbox One controller to open Power Center.
- Select Restart the console.
- Select Restart.
Go to Settings, then Subscriptions, and check to see if your subscription is active. If it is, you won't be able to play those games and you'll have to contact Xbox support. You can also check to see if the games work with your console offline, and you can clear the console's cache by pressing the power button for 10 seconds.
- Log out and log back into your account in the Xbox Beta app.
- Reinstall the Xbox Beta app.
- Install the game on the same hard drive as your operating system (this helped us with Metro Exodus).
- Update the GPU drivers.
Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog, techquack.com, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.