How to Troubleshoot: Mouse Pointer Lags or Freezes in Windows 10 PCs

Many users report that after upgrading to Windows 10, their mouse cursor is slow. At first glance, this appears to be a Windows 10 problem. However, not all Windows 10 users suffer from this problem. Therefore, we can assume that this problem is caused by hardware or software interference with the mouse.

As with many other Windows problems, there is no single solution to this problem. However, you can try different methods one by one to fix some common causes of mouse pointer lag in Windows 10.

Here are some common causes of mouse lag in Windows 10.

Causes of lagged or blocked mouse pointer

Outdated or problematic drivers: This is one of the main problems, especially if you have a more sophisticated gaming mouse. They may have special drivers that need to be updated frequently so that using the device is not severely hampered.

Connectivity problems: Connectivity problems are one of the most common causes of mouse lag. This happens with wireless mice, but it can also happen with wired mice.

Dead batteries: We know this is a common problem, but if you have a wireless mouse, you should check the batteries. Most mice have an indicator light that shows the battery level.

How to fix a lagging or locked mouse pointer?

Reinstall the mouse driver

  1. On your keyboard, press the key with the Windows logo and the X at the same time.
  2. Press the down arrow until Device Manager is highlighted. Press the Enter key.
  3. Press the Tab key followed by the Down arrow key until Mouse and other pointing devices are highlighted.
  4. Press the Right Arrow key to expand the option.
  5. Press the down arrow key to highlight the name of your mouse, then press Enter.
  6. Press the Tab key and the Ctrl key at the same time until you reach the Driver tab.
  7. Press Tab until Uninstall Device is highlighted. Then press the Enter key.
  8. If you are prompted to restart your computer and you are ready, press Enter. If not, press the Tab key to restart your computer later.
  9. If you don’t want to restart your computer immediately, click Check Hardware Changes on the Device Manager toolbar.
  10. If the mouse isn’t working at the moment, you can press the F5 key on your keyboard to run the check. Windows will help you reinstall the mouse drivers.

Check your local network settings

  1. On your keyboard, press the Windows logo key and R at the same time, type control, and press Enter.
  2. Press the Tab key, then press Enter. Press the left arrow key to select Small Characters, then press Enter.
  3. Press the Tab key on the keyboard until Network and Sharing Center is highlighted.
  4. Press Tab until Change Adapter Settings is highlighted. Then press the Enter key.
  5. Press Tab until you highlight the Local Area Network Map. Press the left arrow key to select it. Then press the Enter key.
  6. Press the Tab key until the Disconnect option is highlighted. Press the Enter key.
  7. You are now back in the Network Connection window with the Ethernet icon highlighted.
  8. Press Enter to activate the network connection.

Disable Realtek Audio Output

  1. Press the Windows and X logo key at the same time, press the Tab key until Task Manager is highlighted.
  2. Press the down arrow until you find Realtek audio.exe. Press the End Task button.

Frequently Asked Questions

  1. First, fix the problem with your mouse.
  2. Clean the wireless mouse.
  3. Test the same mouse on another computer.
  4. Try connecting the mouse to a different USB port.
  5. Install the latest version of the official mouse driver.
  6. Check your mouse speed and sensitivity settings.

  1. Click on the Windows icon in the lower-left corner of your screen, then select Settings (indicated by the gear icon).
  2. Click on the Devices tile.
  3. Select Mouse and Touchpad from the menu on the left.
  4. Under Touchpad, make sure that Delay is set to No Delay (always on).

There are several reasons why the mouse keeps freezing, such as inappropriate, corrupt, or outdated drivers, malware/virus, technical problems such as dead batteries, connection problems such as damaged or loose cable, corrupt Windows registry, etc. Sometimes Windows freezes and the mouse gets stuck.

Clean your wireless mouse. If the mouse lags sporadically or jerks, it may indicate that the IR sensor on the bottom of the mouse is dirty. If there is a delay in mouse scrolling, it may indicate contamination inside the scroll wheel. Try plugging your mouse into a different USB port.

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Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog,, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.