- Microsoft Outlook error code 80041004 appears when you try to send or receive an email using Microsoft Outlook.
- Users encounter this error code on their Windows 10, Windows 8.1, and Windows 7 PCs.
- You cannot ignore it because if you leave it or ignore it, you will not be able to receive or send emails using your Microsoft Outlook account.
- If temporary data is not the cause of this problem, then it is probably about a corrupt Outlook profile.
The Office 365 Exchange Online mail servers will be relocating all Outlook.com mailboxes, as Microsoft announced a while ago. When your mailbox is moved over, you will need to re-add the Outlook.com account to Outlook and make some additional changes in order to have a much better synching experience with Outlook.
Users of Windows 10, Windows 8.1, and Windows 7 encounter this error code when sending or receiving emails using Microsoft Outlook. You cannot ignore this error if you encounter it as ignoring it will prevent you from receiving or sending emails from your Microsoft Outlook account if you leave it or ignore it.
What causes Outlook error 80041004 in Windows computer?
Outlook Synchronizing Hierarchy
It is possible to encounter this error when Outlook is configured with IMAP accounts and sending/receiving option is used to update synchronization of emails.
Hotmail failed to synchronize folder hierarchy. There was an error with Send/Receive. Error 80041004.
Misconfigured files or settings in Outlook are most often the cause of Outlook errors. Most of the time, these problems can be resolved by restarting your PC or forcing the application to close and restart. Nevertheless, if your data is corrupted, your profile is incorrect, etc., you should follow the methods below.
Damaged Outlook profile: If temporary data is not the cause of this problem, then it is probably about a corrupt Outlook profile. In this case, you can solve the problem by creating a new Outlook profile and getting rid of the old one.
The folder hierarchy synchronization failed due to an error. Error code 80041004.
Damaged temporary data: this problem is to be expected if the temporary data in your email account is corrupt. Most inconsistencies of this type can be resolved by simply deleting the account and re-adding it to Outlook.
How to repair the Outlook error code 80041004 on Windows 10?
- The Control Panel can be found in the Windows Control Panel.
- Click “Uninstall Program” from the Control Panel.
- After successfully uninstalling, download Outlook again from the Windows Store.
- Installation instructions are shown on the screen once you have opened the Outlook installer.
Creating a new Outlook profile
- Using the Task Manager, disable all Outlook processes under the “Processes” tab.
- The Outlook process should be terminated if it is not.
- In the Control Panel, reopen your Outlook profile.
- Select the Mail (Microsoft Outlook) option in the search results when you are searching for Mail again in the Control Panel.
- Click Delete in the Mail Properties window. You will be redirected back to Mail’s main interface.
- To delete the profile, click Yes on the confirmation prompt.
- Once you have closed the window, click OK.
- Check whether Windows Outlook error 80014004 has been resolved by creating a new profile and configuring your email accounts.
Adding your emails back to Outlook
- In the search bar in Windows, search for Control Panel.
- The Windows + R keyboard shortcut can also be used.
- Open the Control Panel by typing Manage in the Run dialog box.
- Search for “Mail” in the Control Panel by typing “Control Panel.”
- Top right of the window is the search box.
- Search for Mail (Microsoft Outlook) and select it from the results.
- The Mail Accounts button can be found in the Configuration window of Outlook Mail.
- You need to be on the E-mail tab in the Mail Accounts window.
- Add a new account by clicking the New button.
- Click the Delete option in the Email section to remove an existing account.
Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog, techquack.com, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.