How to Troubleshoot “Please insert the last disk of the Multi-Volume set” Error Message on Windows PC

USB drives have allowed users to efficiently manage and store data. They have evolved to become bootable devices. But USB drives also carry complexities that sometimes cause errors when connected to a computer.

What causes the error message “Please insert the last disk in the multi-volume set”?

The error message “Please insert the last disk in the multi-volume set” usually occurs with external drives such as a USB flash drive.

If your USB flash drive or external device has been previously inserted into your Mac system, this error is likely to occur. When used on a Mac, OSX creates certain hidden files on disks formatted in FAT32. And among these files, it is the zip files on the drive that cause this error message when you connect an external device to your Windows PC.

In addition, the error message “Please insert the last disk in the multi-volume set” may appear if your PC has problems with the USB controller.

How to resolve the “Please insert the last disk of the multi-volume set” message?

Reinstall the USB controllers

  1. Enter Device Manager in the search box/Cortana.
  2. Click on Device Manager to open it.
  3. Scroll down the Device Manager window and expand Universal Serial Bus Controllers.
  4. Right-click on the Intel USB Host Controller and select Update Driver.
  5. Then click Automatically check for driver updates.
  6. Device Manager will look for pending driver updates and download and install them automatically.
  7. After the driver is installed, restart your system and see if the situation has improved.

Launch Windows Troubleshooter

  1. Click Start and select Settings.
  2. Open Update and security.
  3. In the left pane, click Troubleshooting.
  4. In the right pane, click Search and index.
  5. Select Run Troubleshooting and follow the instructions on the screen.

Run the system file scanner

  1. Press the Windows + R keys, type cmd, and press Enter.
  2. At the command prompt, type the following command and press Enter.
    Sfc /scannow

Remove hidden folders on the drive

  1. Connect the USB flash drive to your computer.
  2. Open File Explorer.
  3. Click the View tab on the top ribbon and check the Hidden Items box under Show/Hide.
  4. Open the drive where the error occurred and look for files ending in .zip. If you did not add the file yourself, delete it.
  5. Repeat these steps with all drives where the error occurred, and delete all files with the .zip extension.
  6. Reboot your system and see if the error has been fixed.

Frequently Asked Questions

  1. Format the USB drive.
  2. Remove the hidden folders from the drive.
  3. Reinstall the USB controllers.
  4. Perform Windows troubleshooting.
  5. Run a system file check.

Open WinRAR and open the corrupted ZIP file. Right-click on the ZIP archive and choose Repair or Repair Archive. Specify the location of the restored ZIP file, check the Process damaged archive as ZIP checkbox, and click OK.

  1. Delete the hidden folder from the hard disk.
  2. The format or remove the external drive.
  3. Reinstall the USB controllers.