How to Troubleshoot Twitch Black Screen Issue in Windows 10

Twitch is a fantastic platform that allows you to stream a game and interact with your audience live. The service, launched by Amazon in 2011, also supports live and on-demand streaming of music and creative content.

Unfortunately, Twitch has encountered a serious bug that causes the entire streaming window to go black. This problem has been bothering users for some time now, and in today’s article, we will present various options to solve the Twitch black screen problem.

What causes Twitch’s black screen problem?

  • Faulty Internet connections.
  • DNS (Domain Name System) server error.
  • Ads are blocked in your browser.
  • Twitch server failure.
  • Damaged browser cache.

How do I fix Twitch’s black screen?

Turn off hardware acceleration

  1. Open Google Chrome and click the menu icon (three vertical dots) in the upper right corner of the screen.
  2. Once the drop-down menu opens, click on Settings, which are at the end of the menu.
  3. Once the Settings tab opens, go to the end and click Advanced.
  4. Go to the end of the tab again until you find the subtitle “System”.
  5. Uncheck the “Use hardware acceleration, if available” box.
  6. Restart the browser to apply the changes you made.
  7. Now check that Twitch is working properly, with no black screen.

Resetting network settings

  1. Press Windows + R, type “Command Prompt” in the dialog box, right-click on the application, and select “Run as administrator”.
  2. At the extended command prompt, run the following commands in sequence:
    • ipconfig /flushdns
    • ipconfig /renew
  3. After resetting the network, reboot the computer completely and check if the problem is resolved.

Install Google DNS

  1. Press Windows + R, type “Control Panel” in the dialog box, and press Enter.
  2. In the Control Panel, click on the “Network and Internet” subheading.
  3. In the next window, select “Network and Sharing Center”.
  4. Here you will find the network you are connected to.
  5. Click on the network, which will appear as “Connections”.
  6. Now click on “Properties” at the bottom of the small window that opens.
  7. Double click on “Internet Protocol version 4 (TCP/IPv4)” so that we can change the DNS server.
  8. Click on “Use the following DNS server addresses:” to change the following dialog boxes.
  9. Now set the following values:
    • Preferred DNS server: 8.8.8.8.8
    • Alternate DNS server: 8.8.4.4
  10. Click OK to save your changes and exit the program.
  11. Now restart your computer and see if that solved your problem.

Frequently Asked Questions

If your DNS settings are not configured correctly, the program may not resolve the DNS query. Moreover, if your IP address settings are configured incorrectly, there may be network issues that cause the black screen issue on Twitch.

  1. Twitch server failure.
  2. Damaged browser cache.
  3. Interrupted internet connections.
  4. Ads are blocked in your browser.
  5. DNS (Domain Name System) server failures.

  1. Open Google Chrome and click on the menu icon (three vertical dots) in the upper right corner of the screen.
  2. Once the drop-down menu opens, click on Settings, which are at the end of the menu.
  3. Once the Settings tab opens, go to the end and click Advanced.
  4. Go to the end of the tab again until you find the subtitle "System".
  5. Uncheck the "Use hardware acceleration, if available" box.
  6. Restart the browser to apply the changes you made.
  7. Now check that Twitch is running normally, with no black screen.