How to Troubleshoot VIDEO_SCHEDULER_INTERNAL_ERROR in Windows 10 PC

Few things are more frustrating than your computer crashing while surfing the web or watching a movie. On top of that, you get an error you don’t know how to fix.

The Blue Screen of Death (BSOD) comes in different forms, each of which can affect your PC. These include the video_scheduler_internal_error, which can occur when browsing the Internet or using certain programs on your Windows computer.


  • Hardware issues
  • A virus or malware infection
  • A corrupted Windows registry
  • Deleted Windows System files
  • Incompatible, damaged, or outdated graphics drivers.

An internal Video Scheduler error can occur anytime you are working on something important or watching a movie, but when this error occurs, you will not be able to save your work in the system, as you will immediately encounter this BSOD error, after which you will have to reboot your computer, losing all your work.

Without wasting any time, let’s see how to fix this error with the following troubleshooting guide.


Here's how to fix the "There's a problem with this site's security certificate" error
Update your Windows operating system

  1. Go to the Windows search bar.
  2. Type Update, then click Windows Update to continue.
  3. Check for updates in the Windows Update window and install the available updates.
  4. When the update is complete, restart your Windows computer.

Reinstalling the video card drivers

  1. Press the Windows key and the R key to run the Run program.
  2. In the Run window, type: devmgmt.MSC
  3. Then click OK to open the Device Manager.
  4. In the left pane of the Device Manager, expand the Display Adapters category and right-click on the video card.
  5. Select Uninstall Drivers and restart your computer.
  6. After your computer restarts, download and install the latest video card driver from the Windows Download Center.

Launch a full system scan

  1. Go to the Start menu and type Windows Defender.
  2. Then double-click on Windows Defender to launch the antivirus program.
  3. In the left pane of Windows Defender, select Protect Against Viruses and Threats.
  4. In the new window, click on the Advanced Scan option.
  5. Check the Full scan option to run a full system scan.

Perform an SFC scan

  1. Go to the Start menu and type cmd.
  2. Right-click Command Prompt and select Run as administrator.
  3. Now type the following text and press Enter:
  4. Wait until the scan finishes and restart your computer to recover the corrupted files.

Frequently Asked Questions

The error can be caused by various reasons, including software or hardware changes, malware or virus infection, damaged Windows registry, overclocked video cards, incompatible security software or outdated video card drivers in your operating system.

  1. Check for Windows updates and drivers.
  2. Perform a system restore.
  3. Check for malware.
  4. Test your hardware.
  5. Run an SFC scan.

  1. Use a third-party BSoD fixer.
  2. Run a full system scan.
  3. Repair your registry.
  4. Update your graphics drivers.
  5. Reinstall the video card drivers.
  6. Uninstall the last installed hardware or software.
  7. Update your Windows operating system.

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Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog,, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.