Internet does not work, impossible to visit sites, Microsoft Edge displays the error “Can’t safely connect to this page” after Windows 10 update 1809? The error also occurs in browsers such as Google Chrome, Internet Explorer, Firefox, etc., and cannot connect to sites such as bing, google, or even Gmail and yahoo. Windows uses TLS (Transport Layer Security) protocols to communicate securely with websites. If you don’t configure the TLS settings correctly, Microsoft browsers may not display websites on Windows 10. This leads to the following results:
Unable to securely connect to this page.
This may be because the site is using outdated or insecure TLS security settings. If this continues, try contacting the site owner.
What is the cause of the “Cannot establish a secure connection to this page” error message from Microsoft Edge?
When the browser tries to connect to an HTTPS website, it relies on TLS handshakes between the browser and the server. HTTPS (Secure Hypertext Transfer Protocol), unlike HTTP, is a secure form of communication between the web server and the browser because all data passing through HTTPS is encrypted and cannot be read by anyone else. Let’s look at the causes of this error in Microsoft Edge.
A different version of TLS encryption in Microsoft Edge: The main reason for this error in Microsoft Edge is that it has been configured to use TLS encryption settings that do not match the server. Usually, there are old web sites on the Internet that are often not updated, and the version of TLS encryption they use is older than the version used in Microsoft Edge.
Disabling TLS version 1.2 in Microsoft Windows: If you disable TLS version 1.2 encryption. 2 in Microsoft Windows, you might not be able to access websites that use TLS version 1. 2 as a type of encryption, because your computer cannot decrypt it and communicate between you and the site server will not be possible.
A website with mixed HTTP and HTTPS content: Another reason could be that the website you are trying to access has mixed content, i.e. HTTP and HTTPS. Sometimes this can be problematic for the browser, and your Microsoft Edge will display this error.
Weak MD5/3DES encryption algorithms have been disabled by the administrator: Another reason for this error may be that you or the system administrator have disabled the use of weak MD5 algorithms and therefore you cannot access sites using HTTPS.
To solve your problem, please see the solutions below.
How can I fix the “Cannot securely connect to this page” error?
- Select the TLS settings
- Allow mixed content
- Disable antivirus program
- Update network drives
- Reset Internet Explorer settings
Select TLS settings
The “Cannot securely connect to this page” tab indicates that the problem may be related to TLS settings. This is an indication of a solution. Some Edge users have fixed the page login error by selecting TLS options as follows.
- Click the “Enter here to search” button to open the Cortana search box.
- Enter the keyword Internet Options in the search box.
- Select Internet Options to open the window that appears directly below it.
- Select the Advanced tab.
- Then scroll down and select the SSL and TLS checkboxes shown below.
- Click the Apply button to accept the options.
- Click the OK button to close the window.
Allow mixed content.
Edge blocks more pages if the Show Mixed Content option is not enabled. Therefore, enabling mixed content can fix the “Secure connection to this page cannot be established” error. To enable mixed content.
- Open the Internet Properties window by typing “Internet Options” in the Cortana menu and selecting Internet Options.
- Then select the Security tab.
- Click on the “Custom Level” option to instantly open the window below.
- First select Environment from the Reset drop-down menu.
- Scroll down to the “Show Mixed Content” option that appears directly below it.
- Select Activate radio button for the Show Mixed Content option.
- Click the OK button.
Disabling third-party antivirus utilities
Some Edge users confirmed that disabling third-party antivirus utilities resolved the “No secure connection to this page” issue for them. To disable antivirus software, right-click the icon in the taskbar and select Disable or Disconnect from the context menu. You can also open the main program window and look for the deactivation option in the Settings tab. You can also remove antivirus utilities when you start Windows 10 as follows.
- Press the Windows + X button to open the Win + X menu.
- Select Task Manager to open the Utility window.
- Click the Start tab to open a list of startup items.
- From there, select the antivirus utility and click the “Disable” button.
- Restart your laptop or desktop computer.
Updating network drivers
An Edge page connection error can also be caused by incompatible network drivers. You can update and fix the drivers using a third-party program. Download a third-party program to add the software to Windows 10. The software automatically analyzes the drivers. You can then select “Update Now” to update outdated network drivers that are not compatible with your Windows platform.
Third-party software is a much more reliable solution than having to manually search for the latest driver version from the manufacturer, then compare it to the installed version, etc. In addition, third-party software will automatically look for other drivers and find the best ones available. This way, you will avoid new bugs.
Resetting Internet Explorer settings
Deleting the cache and cookies in Microsoft Edge and restoring Internet Explorer settings is one of the first diagnostic methods you should try. To clear the cache and cookies in Microsoft Edge :
- Open Microsoft Edge.
- Click the three horizontal dots in the top right corner of the window.
- Click Settings.
- Under Clear browsing data, click Select what you want to delete.
- Make sure that your browsing history, cookies, and cached files and data have been verified, and then click Delete.
Frequently Asked Questions
The "Cannot securely connect to this page" tab indicates that the problem may be related to TLS settings. Some Edge users have fixed the page login error by selecting TLS options as follows. Click the "Enter here to search" button to open the Cortana search box. Enter the keyword "Internet Options" in the search box.
Select Internet Options. Click the "Advanced" tab and scroll down to the "Security" section. Make sure that TLS 1.2 is enabled (checked). If not, check the box to enable it.
- In the search box on the Windows menu, type "Internet Options".
- Under "Best Match", click "Internet Options."
- In the Internet Properties window, on the Advanced tab, scroll down to the Security section.
- Select the TLS User 1.2 checkbox.
- Click OK.
- Close the browser and restart the Microsoft Edge browser.
- Click the Start button and type Internet Options -> press Enter.
- On the Security tab, click the Trusted Sites tab and then click Sites.
- Enter the URL of the web page and click Add.
- Try accessing the web page again.