- Problem occurs when you upgrade your system or reinstall Windows 10 without the installation media.
- Windows 10 can get stuck on the welcome screen instead of the OOBE welcome screen.
- Microsoft: Under certain circumstances, the video driver sends a TDR (Timeout Detect Recovery) that (intentionally) causes Winlogon to stop and DWM to reboot.
- If you turn on a new Windows 10 device for the first time, it’s because dwm.exe, a critical Windows process, is not starting.
Welcome to a guide that will help you resolve the frustrating issue of being stuck on the welcome screen when using Windows 10 or 11. In this article, we will explore effective solutions to get you past this obstacle and back to enjoying a seamless Windows experience.
Disabling Credentials Manager to Resolve the Issue
To resolve the issue of Windows 10/11 being stuck on the welcome screen, you can try disabling Credentials Manager.
1. Press the Windows key + R to open the Run dialog box.
2. Type “services.msc” and press Enter to open the Services window.
3. Scroll down and locate “Credential Manager”.
4. Right-click on “Credential Manager” and select “Properties”.
5. In the Properties window, change the “Startup type” to “Disabled”.
6. Click on “Apply” and then “OK” to save the changes.
7. Restart your computer and check if the issue is resolved.
By disabling Credentials Manager, you may be able to bypass any errors related to this feature and successfully boot into Windows. This simple solution can help you get past the welcome screen and access your computer without any further complications.
Uninstalling Windows Update Causing the Error
To uninstall a Windows update causing an error on the welcome screen, follow these steps:
1. Start your PC in Safe Mode. Press and hold the Shift key while clicking Restart in the Start menu.
2. In Safe Mode, open MiniTool Power Data Recovery. You can find the software on the MiniTool website.
3. Click “Undelete Recovery” and select the drive where Windows is installed.
4. Choose the files you want to recover and click “Next” to initiate the recovery process.
5. Once the recovery is complete, restart your PC and see if the error persists.
If the error still occurs, you can try other solutions like performing a Startup Repair or resetting Windows to its factory settings. For more detailed instructions and additional troubleshooting options, visit our blog or Microsoft’s social.technet forum.
Remember to back up your important data before attempting any major changes to your system.
Running System Checks and Performing Automatic Repair
If you’re experiencing the frustrating issue of your Windows 10/11 being stuck on the welcome screen, there are steps you can take to resolve it.
One approach is to run system checks and perform an automatic repair. This can help fix any underlying issues that may be causing the problem.
To do this, follow these steps:
1. Start by booting your computer from a Windows 10/11 installation USB or DVD.
2. On the Windows Setup screen, click on “Next” and then select “Repair your computer”.
3. In the next window, choose “Troubleshoot” and then select “Advanced options”.
4. From the list of options, click on “Startup Repair” and wait for the process to complete.
5. Once the repair is done, restart your computer and check if the issue is resolved.
Running system checks and performing automatic repair can be a helpful solution to get your Windows 10/11 unstuck from the welcome screen. Remember to back up your important data and consult the Microsoft support community or official documentation for further assistance if needed.
Recovering Data from the Computer When All Solutions Fail
When all solutions fail to fix the issue of Windows 10/11 being stuck on the welcome screen, you can try recovering your data from the computer using MiniTool Power Data Recovery, a reliable data recovery software.
Here’s how you can do it:
1. Download and install MiniTool Power Data Recovery from their official website.
2. Launch the program and select the “Damaged Partition Recovery” option.
3. Choose the partition where your data is stored and click “Scan” to start the scanning process.
4. After the scan is complete, you can preview the recoverable files and select the ones you want to recover.
5. Click “Save” and choose a different drive to save the recovered data.
Why Do People Experience the Stuck on Welcome Screen Issue?
The “Stuck on Welcome Screen” issue in Windows 10/11 can be caused by various factors, such as hardware problems, corrupt system files, or issues with USB devices. If you’re experiencing this problem, here are a few approaches you can try to fix it:
1. Disconnect all USB devices, except for your keyboard and mouse, and restart your computer. This can help eliminate any potential conflicts.
2. Try booting into Safe Mode by pressing the F8 key during startup. Once in Safe Mode, you can troubleshoot any software or driver issues that may be causing the problem.
3. Use the “Reset this PC” feature to reinstall Windows while keeping your personal files intact. To do this, go to Settings > Update & Security > Recovery, and click on “Get started” under the “Reset this PC” section.
4. If the above steps don’t work, you may need to perform a factory reset of Windows. This will erase all your personal files, so make sure to back up any important data beforehand. You can follow the instructions provided by Microsoft on their website for your specific version of Windows.
Remember to always create backups regularly to prevent data loss. If you still encounter the issue, it may be helpful to seek assistance from Microsoft support forums or consult a professional technician.
Fixing the Issue: Disconnecting All USB Drives
To fix the issue of Windows 10/11 getting stuck on the welcome screen, you can try disconnecting all USB drives connected to your computer. This is a simple and direct approach that can help resolve the problem.
Here’s how you can do it:
1. Make sure all USB drives, including external hard drives, flash drives, and other devices, are disconnected from your computer.
2. Restart your computer and check if the issue persists.
3. If the problem is resolved, you can reconnect the USB drives one by one to identify if any specific drive is causing the issue.
4. If the issue reoccurs after reconnecting a specific USB drive, it may indicate a problem with that drive. Try connecting it to another computer or use data recovery software to retrieve any important files.
Remember to always safely remove USB drives before disconnecting them to avoid data loss or corruption.
Executing Startup Repair to Resolve the Problem
Executing Startup Repair can help resolve the issue of Windows 10/11 getting stuck on the welcome screen. Here’s how to do it:
1. Start your computer and wait for the Windows logo to appear.
2. Press and hold the power button to force your computer to shut down.
3. Repeat steps 1 and 2 two more times.
4. On the fourth start, Windows will detect that your computer didn’t start properly and will enter Startup Repair mode.
5. In the Startup Repair window, click on Advanced options.
6. In the next window, select Startup Repair and follow the on-screen instructions.
7. Once the repair process is complete, restart your computer and check if the issue is resolved.
If the problem persists, you may need to try other troubleshooting methods or seek further assistance. Remember to back up your important data before attempting any repairs.
Running SFC (System File Checker) to Fix the Stuck on Welcome Screen
Running SFC (System File Checker) is a helpful solution for fixing the “Stuck on Welcome Screen” issue in Windows 10/11. To begin, press the Windows key + R to open the Run dialog box. Type “cmd” and press Ctrl + Shift + Enter to open an elevated Command Prompt.
In the Command Prompt window, type “sfc /scannow” and press Enter. This command will scan and repair any corrupted system files. The scanning process may take some time, so please be patient.
Once the scan is complete, restart your computer and check if the “Stuck on Welcome Screen” issue is resolved. If not, you can try other troubleshooting methods. Remember to create a system restore point before making any changes to your system.
If you need further assistance, you can visit social.technet.microsoft.com or seek help from the Microsoft community.
Disabling Fast Startup to Resolve the Issue
To resolve the issue of Windows 10/11 getting stuck on the welcome screen, you can try disabling Fast Startup. This feature can sometimes cause conflicts and prevent the system from starting up properly. Here’s how you can disable Fast Startup:
1. Press the Windows key + X and select “Power Options.”
2. Click on “Choose what the power buttons do” from the left-hand menu.
3. Click on “Change settings that are currently unavailable.”
4. Scroll down to the “Shutdown settings” section and uncheck the box next to “Turn on fast startup (recommended).”
5. Click “Save changes” to apply the settings.
Disabling Fast Startup may help resolve the issue and allow your system to start up correctly. If you’re still experiencing the stuck welcome screen problem, you may need to try other troubleshooting methods or seek further assistance from the Microsoft community or support.
Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog, techquack.com, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.