Error 0x800710FE is a Windows error code that occurs in Windows 10 operating system. It means that either the offline cache is corrupt or the remote storage service cannot access the file at the moment.
This happens when certain files cannot be deleted in Windows. It also happens when a user tries to delete a system-protected file. Some third-party security packages contain folders and files that also cause error 0x800710FE when trying to delete them. An example of a program prone to this error is Microsoft Outlook.
The following message will appear on the screen:
“Error 0x800710FE: The file cannot currently be used on this computer”.
What causes the error 0x800710FE?
- Problem with Sync Center: Sync Center can cause files to lock, making them impossible to delete.
- Logical disk errors: Logical disk errors sometimes play a role in causing this error.
- Native Office file synchronization: This is the most common cause of error 0x800710fe. Native Office file synchronization is present in all recent versions of Windows, but it is not enabled by default.
- Deleting a system-protected file: If you try to delete a system-protected file that you do not have access to, you may see a pop-up window with this error. System-protected files cannot be easily deleted, so the system does not allow you to delete them.
- Unreliable file source: If the file is downloaded from an untrusted source, this error may appear when you try to delete the file. It may also prevent you from deleting other files and folders on the device.
- Corrupt cache: If corrupt files are accumulating in the cache, the system may display this error and make it difficult to delete files and folders.
- Incomplete installation: Incomplete programs, software or files can also cause this error. It is important to make sure that there is no incomplete or unfinished installation, otherwise, this error will get you in trouble.
- Recovering from a virus: After recovering your computer from a virus, it may also prevent you from deleting files or folders and display this error.
How to resolve the error 0x800710FE?
Turn off offline file synchronization
- Click the search button on the taskbar. Type “Control Panel” and open it.
- Now go to all Control Panel items > Sync Center > Offline File Management.
- On the General tab, click Disable Offline Files.
- Reboot your computer.
Editing the disk registry
- Click the search button on the taskbar. Type Control Panel and open it.
- Now go to all Control Panel items > Sync Center > Manage Offline Files.
- Go to the Disk Usage tab and click on Delete Temporary Files.
- Now click the search button on the taskbar. Enter and open the Registry Editor.
- In the left pane, go to HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Services > CSC > Settings.
- In the right pane, right-click on an empty field and choose New > DWORD Value. Name this file FormatDatabase.
- Now double-click on that file and set its value to 1.
- Click OK and restart your computer.
Restart this PC
- Click on the Windows logo, type Reset this PC and click on it.
- Now click on the Start button.
- A pop-up window will open, select the first option “Save my files”.
- Allow the system to run the rest of the process.
Utilizing the CheckDisk utility
- Click on the Windows logo and type cmd.
- Select “Run as administrator” in the left pane.
- Select Yes when the User Account Control dialog box appears.
- Type chkdsk C: /f and press Enter.
- Reboot the system.
Frequently Asked Questions
If any of these files/folders in this general partnership cause error code 0x800710FE, you can probably fix the problem by disabling the driver and Sync Center service, clearing the client-side cache, disabling scheduled tasks, and preventing Sync Center from launching every time you log on.
- Control Panel - All Control Panel items - Sync Center.
- Click on "Manage Offline Files."
- Select the "Disk Usage" tab, then click the "Delete Temporary Files" button.
If you need to disable offline files, use the same Control Panel applet. Go to the Control Panel and in the Sync Center, click the Manage Offline Files link on the left. In the next dialog box, click Disable Offline Files.
Sync Center is a feature that appeared in Windows Vista and is supported in many subsequent versions of Windows, including Windows 10 Pro. The main purpose of Sync Center is to synchronize your files with a network server so that you always have the most up-to-date copies when you need them.