Troubleshooting .Docx Files Not Showing Word Icon in Windows PC

Some users reported seeing white icons on their “.docx” files instead of the Word icon. This type of problem is usually caused by a conflict with the default program settings in Windows, so you don’t see the Microsoft Word icon on your .docx files.

So, if you suddenly notice that the Microsoft Word icon is empty or missing and not displaying properly on Office .doc and .docx document files on your Windows 10 computer, you can check the possible solutions listed below.

Why doesn’t the Word icon appear in .docx files?

  • The problem with the MS Word icon may occur if the installation of Windows or MS Office is outdated, as it may cause incompatibility between them.
  • The problem with the icon may occur if the .docx file association is not set for MS Word or is corrupted.
  • The problem with the docx icon may be due to a corrupted icon cache database.
  • The missing Word icon can be caused by a corrupt MS Office installation.
  • An icon problem can occur if MS Word does not claim the link to the .docx file in Windows (although the user has installed it).
  • An icon problem can occur if the MS Word application’s registry keys are misconfigured or corrupted.

How to restore .docx files that do not display the Word icon?

Open a .docx file using Winword.exe

  1. First, open File Explorer.
  2. Right-click the .docx file, then click “Open with…”.
  3. In the “How do you want to open this file?” field, select the “Other applications” option.
  4. In the same window, activate the “Always use this application to open .docx files” option.
  5. Now click on “Find another application on this PC”.
  6. In the “Open” window, you need to navigate to the location of the “winword” application.
  7. Select “winword” and then click “Open”.

Remove the icon cache from the local folder

  1. Press the Windows + R keys to open the “Run” window.
  2. In the “Run” window, type “%temp%” and press Enter.
  3. Now click on “Local” in the address bar.
  4. Then click on “View.”
  5. Click on “Options” again.
  6. In the “Folder Options” window, the option will change to the “View” tab.
  7. Click the radio button next to the “Show hidden files, folders, and drives” option.
  8. Then click “Apply” and then “OK”.
  9. Locate the “Iconcache” file.
  10. Once you find the “Iconcache” file, right-click on it and click “Delete”.
  11. Close the File Explorer window and restart your computer for the changes to take effect.

Changing the DefaultIcon value

  1. Click on the Windows icon, then type “Regedit” in the search bar.
  2. Then press “Enter.”
  3. Navigate here:
  4. Then double-click on the “(Default)” key to change it.
  5. Now copy the following to “Value Data:”.
    For Word 2016 (64-bit)- C:\ProgramsMicrosoft Office\root\Office16\wordicon.exe,13
    For Word 2016 (32 bit)- C:\Program Files (x86)\Microsoft Office\root\Office16\wordicon.exe,13
  6. Click “OK” to save your changes.
  7. Close the Registry Editor window and restart your computer.

Frequently Asked Questions

If the Office icons are blank after installing Office from the Microsoft Store, open Settings -> Apps. Find Microsoft Office Desktop Apps in the list of applications, select it, and click Advanced Options. Click Restore. Then wait for the process to complete and restart your computer.

  1. Right-click on your desktop and select Properties.
  2. Click the Desktop tab.
  3. Click Customize Desktop.
  4. Click the General tab, then click the icons you want on your desktop.
  5. Click OK.

  1. Open Microsoft Word and click File.
  2. Click Open and select the .docx file where the problem occurred.
  3. Click the down arrow next to the Open button and select Open and restore.

  1. Press the Windows key and type: Standard apps in the search function.
  2. Now open Select default applications by file type and expand the option before .docx.
  3. Then select Word and repeat the same for .docxml.
  4. Now restart your computer and see if the icon problem has been resolved.