The iTunes error code 17 occurs mainly because of connectivity problems, for example, your computer cannot connect to Apple’s servers or your iPhone. It is very similar to iTunes error 3194 and therefore requires the same solutions to fix it.
This iTunes error code can also occur due to an outdated version of iTunes and overly sensitive security software. If you encounter this problem while updating your iOS device and are looking for quick ways to fix it, check out these effective solutions.
What is the cause of the iTunes error code 17?
The main cause of this problem is an outdated version of iTunes. In most cases, some sort of corruption in the auto-update component contributes to it. If this scenario applies, you can try updating iTunes manually. If that doesn’t work, try reinstalling iTunes manually (desktop or UWP version).
However, as some affected users have confirmed, this problem can also be the result of an over-protected firewall that blocks outgoing connections from iTunes. In this case, it is better to remove the firewall and look for a more gentle solution.
How to Repair the iTunes error code 17?
Allow iTunes in your firewall
It’s possible that iTunes doesn’t have the right permissions on your firewall, causing it to prevent the iTunes program from accessing your computer’s Internet connection.
- On your computer, press the Windows + S keys and locate the Windows Defender firewall.
- Now press the “Open” button to launch the Windows Defender firewall.
- On the home screen, click “Allow an application or feature through Windows Defender Firewall”.
- Finally, find iTunes in the list of programs and make sure it is checked.
- After allowing iTunes in the firewall, save your changes and restart your computer.
- You can try reconnecting your Apple device to your computer and perform an update or restore to see if the error code 17 still appears in iTunes.
An outdated version of iTunes software can also cause error code 17, as well as several other problems. Apple’s servers may no longer support the version of iTunes you’re currently using, and your iTunes program may not be able to connect to the servers.
It’s also possible that the current version of iTunes on your computer has a bug or problem with updating or restoring Apple devices that have already been fixed in the new version of iTunes.
- On your computer, go to your desktop and open iTunes.
- In iTunes, go to the “Help” tab in the menu bar at the top of the screen.
- Finally, click “Check for updates.” iTunes will now begin searching for an update for the current version of software installed on your computer.
- If available, follow the on-screen instructions to install the update on your computer.
- After updating iTunes, restart your computer and try to repeat the process that caused error code 17 above to see if the problem has already been resolved.
Disable third-party antivirus software
Antivirus software is a great tool for preventing all sorts of malware from entering your Windows system. However, sometimes antivirus software is overly cautious and reports programs like iTunes that interact with external devices as malware.
We’ve found that this happens often, especially when you’re trying to download updated files for your Apple device. To get around this problem, you can temporarily disable your antivirus program when you want to use iTunes on your computer.
On the other hand, some anti-virus programs allow you to make exceptions for programs so that they are not marked as suspicious software.
You can also try to remove antivirus software permanently and switch to Windows Defender, which is enough to keep malware and viruses out of your operating system.
Frequently Asked Questions
Install or temporarily uninstall the security software. Make sure your Internet connection is working. Try www.apple.com or contact your Internet Service Provider. Bypass your Internet router.
- Exit iTunes if it is running.
- Click the Start button at the bottom left of the screen.
- Click on "iTunes" in the list of programs.
- Click on "Repair" on the top menu.
- Tap "Repair" again to confirm the repair.
- Click "OK" when the repair is complete.
First, uninstall all existing iTunes installations. Press Windows+R and then type: appwiz. Also remember to remove all other Apple software components listed, such as Apple Application Support, Mobile Device Support, Software Update, and Bonjour. Once the uninstallation is complete, restart your computer.
The most common reason for this iTunes update error is an incompatible version of Windows or outdated software installed on your computer. First of all, go to your PC control panel and find the "Uninstall Program" option. Click on it. There you will find a list of "Apple Software Updates".