Troubleshooting: There was a problem communicating with Google servers

  • The “Google Server Communication Problem” error often occurs when you want to open the Play Store after resetting your device.
  • It also happens when an account has already been added to your device and when you add your account to other applications such as Outlook.
  • The error can be caused by two-step verification, corrupted cache, or corrupted Hosts files.

 

Troubleshooting the intricate web of server communication is essential for ensuring smooth operations for Google. In this article, we delve into effective methods to fix the occasional hiccups in Google’s server communication, ensuring a seamless user experience.

Fix Internet Connection Problems on Android

If you’re experiencing difficulties connecting to Google servers or accessing services on your Android device, here are some solutions to help resolve the issue:

1. Check your internet connection: Ensure you have a stable internet connection by connecting to a Wi-Fi network or enabling your mobile data.

2. Clear cache and data: Go to Settings > Apps > Google Play Services > Storage, then tap on “Clear cache” and “Clear data”. Repeat this process for the Google Play Store and any other apps facing connection problems.

3. Check your device’s date and time: Incorrect date and time settings can cause authentication issues. Go to Settings > System > Date & time, then enable “Automatic date and time” or manually set the correct date and time.

4. Reboot your device: Restarting your Android phone can help resolve temporary network glitches.

5. Factory reset your phone: As a last resort, you can perform a factory reset to restore your device to its original settings. Make sure to back up your data before proceeding.

By following these steps, you should be able to fix Google server communication problems and regain a stable internet connection on your Android device.

Remove and Re-add Google Account

If you’re experiencing issues with Google server communication, one potential solution is to remove and re-add your Google Account. Follow these steps to resolve the problem:

1. Open the settings on your Android device.
2. Scroll down and select “Accounts” or “Users and Accounts.”
3. Tap on your Google Account.
4. Select “Remove Account” or “Remove” to remove the account from your device.
5. Once the account is removed, go back to the “Accounts” or “Users and Accounts” section.
6. Tap on “Add Account” or “Add” and select Google.
7. Follow the on-screen instructions to sign in with your Google Account.
8. After re-adding your account, check if the server communication problem is resolved.

Removing and re-adding your Google Account can help refresh the connection and resolve any authentication issues. This simple step can often fix server communication problems and improve your user experience.

Turn Off Two-factor Authentication

To turn off two-factor authentication, follow these steps:

1. Open your web browser and go to the Google Account page.
2. Sign in to your Google account.
3. Click on the “Security” tab on the left-hand side.
4. Under the “Signing in to Google” section, click on “2-Step Verification.”
5. You may be prompted to enter your password again for security purposes.
6. Scroll down to the “2-Step Verification” section and click on “Turn off.”
7. A pop-up window will appear, asking you to confirm the action. Click on “Turn off” again to confirm.
8. Two-factor authentication will now be disabled for your Google account.

Remember, turning off two-factor authentication may make your account less secure. Make sure to take other security measures, such as using a strong password and enabling other security settings, to protect your account.

Clear Cache and Data from Google Services

To clear cache and data from Google services, follow these simple steps:

1. Open the Settings app on your Android device.
2. Scroll down and tap on “Apps” or “Apps & notifications,” depending on your device.
3. Find and tap on “Google Play Services” in the list of installed apps.
4. Tap on “Storage & cache.”
5. Tap on “Clear cache” to remove temporary files that may be causing the server communication problem.
6. If the issue persists, tap on “Clear storage” to delete all data associated with Google Play Services. Note that this will reset some settings, so proceed with caution.
7. Restart your device and check if the problem is resolved.

Clearing the cache and data can often fix server communication issues and errors. It helps eliminate any corrupt or outdated files that may be causing the problem. Make sure to check your internet connection, as an unstable connection can also contribute to server communication problems.

Correct Date & Time on Android

To correct the date and time on your Android device, follow these steps:

1. Open the Settings app on your Android device.
2. Scroll down and tap on “System” or “General Management,” depending on your device.
3. Tap on “Date & time” or “Date & time settings.”
4. Make sure that the “Automatic date & time” option is turned on. This will ensure that your device’s date and time are automatically set by the Google servers.
5. If the automatic option is already enabled and you’re still experiencing issues, try disabling it and then enabling it again.
6. If the problem persists, try manually setting the date and time by tapping on “Set date” or “Set time.”
7. Ensure that your device has a stable internet connection, as a poor connection can interfere with the server communication.
8. Restart your device and check if the date and time are now correct.

By following these steps, you should be able to fix any issues related to incorrect date and time on your Android device.

Repair Android System Problems

  • Identify common Android system problems related to Google server communication
  • Troubleshoot Google server communication issues on your Android device
  • Resolve Google server communication problems with step-by-step solutions
  • Fix Google server communication errors that prevent proper functioning of Android apps
    Resolve Google server communication problems with step-by-step solutions
Fix Google server communication errors that prevent proper functioning of Android apps
  • Optimize your Android device’s settings for seamless Google server communication
  • Ensure stable and reliable connection to Google servers on your Android device
  • Prevent future Google server communication problems through proactive measures
  • Enhance your Android device’s performance by resolving Google server communication issues
    Prevent future Google server communication problems through proactive measures
Enhance your Android device's performance by resolving Google server communication issues
  • Maximize the efficiency of Google services on your Android device by fixing server communication problems
  • Unlock the full potential of your Android device by overcoming Google server communication obstacles
    Maximize the efficiency of Google services on your Android device by fixing server communication problems
Unlock the full potential of your Android device by overcoming Google server communication obstacles

Update Host Files (Only for rooted phones)

If you are experiencing difficulty connecting to Google servers on your rooted Android device, updating the host files might be a solution. These files contain information that helps your device communicate with various servers. Here’s how you can update them:

1. Open a file manager app on your rooted Android device.
2. Navigate to the root directory of your device.
3. Look for the “system” folder and open it.
4. Inside the “system” folder, locate the “etc” folder and open it.
5. Look for the “hosts” file and open it with a text editor.
6. Add the following lines at the end of the file:
127.0.0.1 www.google.com
127.0.0.1 www.googleapis.com
7. Save the file and exit the text editor.
8. Restart your device.

Updating the host files can help fix Google server communication problems on rooted Android devices. However, please note that this method is only applicable for rooted phones. If you are still experiencing the issue after updating the host files, consider trying other fixes or contacting support for further assistance.

Reinstall Google Play Services




Fix Google Server Communication Problem

Fix Google Server Communication Problem

Reinstall Google Play Services
Issue Google Server Communication Problem
Solution Reinstalling Google Play Services
Steps
  1. Go to “Settings” on your Android device.
  2. Scroll down and select “Apps” or “Application Manager”.
    Go to "Settings" on your Android device.
Scroll down and select "Apps" or "Application Manager".
  3. Locate and tap on “Google Play Services”.
  4. Tap on “Uninstall” or “Uninstall Updates” if available.
  5. Once uninstalled, go to the Google Play Store and search for “Google Play Services”.
  6. Tap on the “Install” button to reinstall it.
    Once uninstalled, go to the Google Play Store and search for "Google Play Services".
Tap on the "Install" button to reinstall it.
  7. After installation, restart your device.
Note
  • Make sure you are connected to the internet during the reinstallation process.
  • Reinstalling Google Play Services may vary depending on your Android device model and operating system version.
    Make sure you are connected to the internet during the reinstallation process.
Reinstalling Google Play Services may vary depending on your Android device model and operating system version.


Website | + posts

Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog, techquack.com, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.