Troubleshooting: This app has been blocked due to company policy

When you download an app from the Microsoft Store, you may see an error message telling you that this app has been blocked due to company policy. If you see the same error message, follow this guide to fix the error. This guide is for those who are not part of the domain network but still see this error message when downloading certain apps from the Microsoft Store.

Some users have reported in forum posts that when trying to download apps on Microsoft Store pages, the error message “This app has been blocked due to company policy” appears.

As a result, the “Get” buttons are grayed out and users are unable to install apps. Does this scenario sound familiar? If yes, check out possible solutions to the MS Store error “Blocked due to company policy”.


What caused the “This app has been blocked due to company policy” error?

What caused the "This app has been blocked due to company policy" error?

This error message appears when users are redirected from their browser to the Microsoft Store to download an app. It can be any app or game. It’s usually easy to download an app from the Windows Store, isn’t it? However, crashes can occur during the download process and cause crashes. For example, many people say they encounter the following problem: “This app was blocked because of company policy. As a result, they cannot successfully retrieve the software from the Windows Store.

In fact, an internal operating system error, domain restrictions, inappropriate local group policy changes, administrator blocking of the Windows Store, and many other factors can cause this Windows Store error message.


Here’s how to fix the “This application has been blocked due to company policy”

Here's how to fix the "This application has been blocked due to company policy"

Switch to another Windows user account

If you have access to other accounts, log in and see if the problem is related to one account. Some users report that removing the account from the Mail app and then adding it back solves the problem.

Checking for system errors

Windows includes a check of the system files. If the problem is not external, i.e., not caused by malware, it can identify and fix the problem. It could also be a problem with a corrupted file in the Windows computer system. Run an SFC scan and see what the scan results show:

  1. Press Windows + R and type cmd.
  2. When the command prompt starts, type SFC / scan now and press Enter.
Make sure that the region and language settings are set correctly.

In some cases, this error is due to incorrect region settings. After typing, make sure that the Country/Region field is set to the correct country. Set it correctly. Restart the system and try installing the application again. If the problem is caused by an error, update your cell phone or PC. Don’t rule out the “This app is blocked due to company policy” error message if the app itself is faulty.

Resetting the Windows Store

When downloading a particular app from the Store, you may encounter an issue directly related to the Windows Store that causes you to receive the “This app is blocked due to company policy” error message. Check this feature by performing the following steps:

  1. Hold down the Windows key and the R key until a small execution window appears.
  2. Type wsreset.exe.
  3. Press the Enter key.
  4. Restart your computer.
  5. Run the application you want to install and see if it works.
Run the DISM check process from the command line
  1. Go to the search box and type “cmd”.
  2. Open the command prompt and select “Run as administrator”.
  3. Then, after the cursor blinks, type “DISM / Online / Cleanup-Image / RestoreHealth”.
  4. Press Enter and wait for the command to finish.
  5. Reboot your Windows computer.
Run the Windows Store Troubleshooter
  1. Go to Windows Search and open the Control Panel.
  2. In the search box, type “Troubleshooting.”
  3. Then press the Enter key.
  4. Select the Troubleshooting option.
  5. Decide what to do with your sound and hardware.
  6. Select Windows Store Apps to enable diagnostics.
  7. Select Advanced and make sure the Restore Automatically setting is also selected.
  8. Run the troubleshooter by clicking Next.
Restore your Windows system using a previous restore point
  1. Go to Search in Windows and open the Control Panel.
  2. Go to the search box and type “restore”.
  3. Select Restore > Restore Open System.
  4. Then in the Restore system files and settings window, go to the next item.
  5. Select the desired restore point, and then select the Search for affected applications option.
  6. It will then display a list of all the applications that need to be uninstalled in the recovery process. If you accept all uninstallations, click Close > Next > Finish.


Frequently Asked Questions

  1. On a Windows 10 computer, click Start -> gpedit. MSC.
  2. Go to Computer Configuration -> Windows Settings -> Security Settings -> Local Policy -> Security Settings.
  3. In the right pane, find the policy setting - User Account Control: Run all administrators in admin share mode.

Find the file, right-click on it and select "Properties" from the context menu. Now under the "General" tab, find the "Security" section and check the "Unlock" box - this should mean that the file is safe and you can install it. Click "Apply" to save your changes and try running the installation file again.

  1. Enable the Microsoft Store using the Group Policy Editor.
  2. Clear the Store app cache.
  3. Run the Windows Store app diagnostics program.
  4. Reset the Microsoft Store app.
  5. Re-register the Store via PowerShell.
  6. Verify the new account profile.

It can be found under Computer configuration administrative templates windows ComponentsStore. Double-click on it to open the Group Policy Editor. On the Turn off Store application property page, switch to Enabled to disable the Microsoft Store, or Disabled to disable it.