Windows 0xc8000247 update error fixed

The 0xC8000247 upgrade error in Windows 10/8/7/Vista can occur after upgrading your hard drive or upgrading to Windows 10. If you try to update Windows 10/8/7 or Windows Vista after updating your hardware or operating system, you may get the following error message.

Windows could not check for new updates. An error occurred while checking for new updates on your computer.
Error found: Code 0xC8000247 Unknown error occurred while updating Windows.

Error code 0xC8000247 often occurs when Windows tries to find and install updates using the automatic update service, or when a user tries to manually install a particular Windows update using the offline Windows Update installer on a computer running Windows 7 or Vista. Another symptom of the “0xC8000247” problem is that Microsoft Security Essentials (or Windows Defender) cannot update or download the virus database (definitions).

When a “0xC8000247” problem occurs, the user may receive one of the following error messages:

“Windows Update service failed”.
“Windows Update could not work”.
“Installer encountered error: 0xC8000247”.

In this guide, you will find the most effective methods to fix Windows Update error 0xC8000247 (Separate Windows Installer encountered an error: 0xC8000247).

What causes Windows Update error code 0xc8000247

What causes Windows Update error code 0xc8000247

We investigated this particular issue by looking at several user reports and commonly used fix strategies to fix this error message. It turns out that several different scenarios trigger the Windows Update error 0xc8000247.

Here is a shortlist of possible culprits:

Installation does not have an IRST driver – It turns out that this particular problem often occurs in situations where a machine installation does not have an Intel Rapid Storage Technology (IRST) driver.
This scenario is quite common in cases where a Windows installation was obtained after the user cloned a previous installation using Acronis or a similar utility. In this case, you can solve the problem by installing the IRST driver through official channels.

Third-party AV interference – Another scenario that can cause this error is when you are dealing with an overly protective AV package that breaks the connection between the end user’s computer and the WU server. If this scenario applies, you can solve the problem either by disabling the real-time protection during the upgrade installation or by uninstalling the over-protection package and reverting to the failover package.

Faulty WU component – As some users report, this error code can also work in situations where one or more WU components are stuck in limbo (the operating system thinks the component is open when in fact it is not). In this case, you should be able to solve the problem by resetting all WU components (either with an automation agent or by doing everything manually).

Corruption of the system file – It turns out that an error code occurring during GUF installation can also be responsible for corrupting the system file. If one or more EU dependencies are corrupted, it can affect the entire upgrade process. In this case, you may be able to resolve the problem by running a system file recovery scan (DISM or SFC) or by performing a recovery installation (or clean installation).

Unknown error – In more specific circumstances, this error may be caused by an unknown culprit. It is possible that a driver update has disrupted the EC.
Since these conflicts are not easy to detect, the ideal option is to use a system restore to restore your computer to a state where this problem did not occur.

If you also have this problem and are looking for a solution, in this article you will find some troubleshooting guides to help you identify and solve the problem that ultimately caused the error. Below you will find a set of possible solutions whose effectiveness has been confirmed by at least one interested user.

For best results, we recommend that you follow the methods in the same order that we have ranked them, as they are ranked by effectiveness and difficulty. In the end, you’ll come across a solution that solves the problem, regardless of the cause.

How do I fix Windows update error code 0xc8000247

How do I fix Windows update error code 0xc8000247

Remove the Intel Matrix Storage driver.

Note: Do not perform these steps if the Intel Matrix Storage driver is running a RAID controller on two or more hard drives.

  1. Press Windows + R to open Run.
  2. Enter Control and click OK to open the Control Panel.
  3. In Control Panel, go to Programs > Programs and Features.
  4. In the list of installed programs, find Intel Matrix Storage Driver.
  5. Select the program and click Uninstall.
  6. Click Yes to confirm the action.
  7. After uninstalling, restart your computer and see if the problem has improved.

Several users reported that uninstalling the Intel Matrix Storage driver fixed the error. However, as mentioned above, the Intel Matrix Storage driver is critical to the operation of your RAID array. Since it acts as a RAID controller, make sure that you do not follow these steps if the situation applies to you.

Run Windows Upgrade Troubleshooting
  1. Click Start and select Settings.
  2. Go to Updates and security.
  3. In the left pane, select the Update Windows tab.
  4. Scroll down and select Update Windows under Troubleshooting.
  5. Click the Run Troubleshooting button.
  6. Follow the instructions on the screen to check for problems related to the update.
  7. Apply the recommended patches and close the unit for troubleshooting.
  8. Try installing the update again and see if there are any improvements.
Updating Intel(r) Fast Storage Technology Drivers
  1. Go to the Intel Driver and Software Center.
  2. Download the latest Intel Rapid Storage Technology driver.
  3. You can also download the Intel driver update utility. It will automatically scan and recommend that you install the latest driver available.
  4. Install the drivers and restart your computer. Check if the Intel Rapid Storage Technology driver update solves the problem.

Most Frequently Asked Questions

  1. Reboot your computer.
  2. Restore the Windows Update service.
  3. Restart the other services.
  4. Run the Windows Update diagnostic program.
  5. Disable IPv6.
  6. Check some registry values.
  7. Run the advanced Windows Update diagnostics.

The Windows 7 error 0x80070422 occurs when the Windows Update service is not configured to start automatically. A quick change to the Windows Update service settings will fix the error and allow Windows Update to continue running normally. Note that the other settings in the Manual and Disabled options alone do not fix the error.

This could mean that the update process was interrupted because you accidentally rebooted your computer or disconnected it from your PC. Try running the update again and make sure your PC remains connected and powered on. This error may mean that your PC cannot connect to the Windows Update servers.

On Windows 10, hold down the Shift key and select "Enable and restart" on the Windows connection screen. On the next screen, select "Troubleshooting", "Advanced Options", "Startup Settings" and "Restart" and then the option "Safe Mode" should appear: Try to restart the update process if possible.

Website | + posts

Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog,, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.