ERR_NAME_RESOLUTION_FAILED is a browser-related error that most often affects Google Chrome. No web browser on the market is immune to this problem, although Internet Explorer, Mozilla Firefox, Microsoft Edge, Opera, and other web browsers are less affected.

Users may encounter the ERR_NAME_RESOLUTION_FAILED error when trying to access a Web site with which they normally have no problem (these include the most popular Web sites). At the same time, other sites may work fine. As a result, users are often frustrated that they can’t access the site they just need and start looking for a solution to ERR_NAME_RESOLUTION_FAILED.

The good news is that you can fix the ERR_NAME_RESOLUTION_FAILED error using our tips below. Note that not all methods will work for everyone, so try them one by one.

The ERR_NAME_RESOLUTION_FAILED error indicates the following:

“This web page is unavailable: the [edited] web page may be temporarily unavailable or may have been moved to a new web address permanently.” Error code: ERR_NAME_RESOLUTION_FAILED [error code 137]”.

There are several reasons why ERR_NAME_RESOLUTION_FAILED may occur, such as corrupt DNS settings, overloaded browser data, incorrect Internet configuration settings, system or hardware errors, malware infection, etc. First, you need to adjust Internet configuration settings, update DNS, or reset Google Chrome.

What causes ERR_NAME_RESOLUTION_FAILED error in Google Chrome?

What causes ERR_NAME_RESOLUTION_FAILED error in Google Chrome

As we know, the error message appears when you try to access a particular site, even if your internet connection is working. It can happen for one of the following reasons:

Winsock settings: The first possible cause could be your system’s Winsock settings.
These settings are used to tell the system how to interact with other network services.

DNS Configuration: The website you are trying to access may be blocked by your ISP because you are using its default DNS configuration. This can easily be fixed.

Google Chrome settings: Sometimes your browser settings may also cause problems preventing you from visiting certain websites. In this case, you need to reset the configuration to factory settings.

To solve the problem, please follow the listed solutions in order to ensure that the problem is resolved quickly.

How do I fix the ERR_NAME_RESOLUTION_FAILED error?


Clear navigation data

If you encounter the ERR_NAME_RESOLUTION_FAILED error in Chrome, the first thing to do is clear your navigation data in Chrome. Stored data (such as cache, cookies, passwords, etc.) can slow down your browser and even prevent you from opening a website.

1.) In Chrome, click the three-pointed icon.
2.) Hover your mouse over “Other Tools” and select “Clear Browser Data.”
Tip: You can also press Ctrl + Shift + Del to go directly to “Clear Browser Data.
3.) Select All Time Range and activate all options. Then click Clear Data.
Tip: Additional data options can be found in the Advanced tab. If necessary, you can go to the Advanced tab, activate some options, and click Clear Data.

You can now reopen the faulty website to see if the error has been fixed. If not, try the following solution.

Resetting Google Chrome

Some Chrome users have fixed the “name resolution error failed” error by resetting Google Chrome. Simply type chrome://flags/ in the address bar and press Enter. Then click the Reset All to Default option on the right side of the window.

Change your DNS address

Google DNS provides a faster and more secure connection. If you get an ERR_NAME_RESOLUTION_FAILED error, you can try to fix it by switching to Google DNS.

1.) Press Win + I to open the settings. Then go to Network and Internet.
2.) Select Status in the left pane, then click Network and Sharing Center in the right pane.
3.) On the left side of the window, select Change Adapter Settings. Then right-click the Internet connection you are currently using and select Properties.
4.) Select Internet Protocol version 4 (TCP/IPv4) and click Properties.
Tip: You can also double-click Internet Protocol version 4 (TCP/IPv4) to open its properties.
5.) Select Use the following DNS server addresses. Then enter the following information:
Preferred DNS server:
Alternate DNS server:
6.) Click OK to save your changes.

Now you can check if your Chrome is working properly.

Nesh Winsock Reset.

Winsock Reset is also an effective way to fix name resolution errors. To do this, you need to use the ordered hint. You can perform the following steps.

1.) Press Win + R to open the Run window. Then type cmd in the box and press Shift + Ctrl + Enter to run the command line as an administrator.
Tip: A window may appear asking if you want to allow this application to make changes. Just click Yes to continue.
2.) In the Command Prompt window, enter the following commands one by one. Remember to press Enter after each command.

  • ipconfig /release
  • ipconfig /all
  • ipconfig /flushdns
  • ipconfig /renew
  • netsh int ip set dns
  • netsh winsock reset

Then you can use Chrome and see if the error disappears.

If you cannot fix the name resolution error with the above solutions, here are some other suggestions that may be helpful:

  • Restart the router or modem. This error occurs when you lose your Internet connection. Try restarting the router or modem and see if the problem is resolved.
  • Check your antivirus settings. Some anti-virus software can prevent your browser from connecting to the Internet. You can temporarily disable your antivirus program to resolve the problem.
  • Uninstall problematic programs or applications.
    If the error occurs after installing certain programs or device drivers, you should uninstall them and then check to see if the problem is resolved.

Most Frequently Asked Questions

Err_Name_Resolution_Failed is a Google Chrome browser error, the main reason for which appears on the screen is a lack of Internet connection, a bad Internet configuration, or possibly a problem with the server of the site you wanted to open.

  1. Use Google`s DNS. Open the Network and Sharing Center and select Change Adapter Settings.
  2. Check your antivirus/firewall. Make sure that your antivirus/firewall is not interfering with Steam.
  3. Run the ipconfig /flushdns command.

  1. Change your DNS protocol settings.
  2. Reset TCP/IP.
  3. Disable DNS prediction services.
  4. Restart the DNS client.
  5. Disable antivirus.
  6. Remove Chrome extender or try Incognito.

DNS Probe Finished No Internet or also known as Dns_Probe_Finished_No_Internet is a common error in Google Chrome. This error is usually caused by a problem with the default DNS server used by your computer or device.

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Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog,, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.