Most companies and offices are now working from home due to the coronavirus outbreak. If you also work from home or need to install Microsoft Office for some other reason, you may encounter error code 30068-39 during installation. Because of this error, some users are unable to install Microsoft Office. To help you overcome this problem, we will show you the necessary steps to solve it.
Also, this problem seems to occur with users who have an older version of Microsoft Office. Fortunately, the solution to this problem is not too difficult. And there are three methods you can use to fix it.
What causes error code 30068-39 when installing Microsoft Office?
In most cases, error code 30068-39 occurs because the new installer is stopped by files left over from previous Office installations that have not been properly removed. In this case, you can easily fix the problem by using the Scrub utility provided by Microsoft to remove all traces of your old Office installation.
It’s also possible that the installation of Office fails because the service that is supposed to support the installation executable (Microsoft Office Click-to-Run) is disabled or unable to work traditionally. In this case, the solution is to force this service to run and make sure that it runs every time the system starts up.
In some circumstances, however, the problem may be exacerbated by a corrupted system file – most likely in the case of an error when installing programs other than Microsoft Office. In this case, fixing a corrupted system file with utilities such as DISM and SFC should allow you to bypass the error message.
To clear error code 30068-39 when installing Microsoft Office
Make sure that the Click to Run service is disabled
- Press the “Start” + “R” button. The “Run” button will open.
- Typical Services.
- Click on the OK button.
- Scroll down and select Microsoft Office Click-to-Run Service.
- If the status is disabled, right-click and select Properties.
- On the General tab, select Manual or Automatic.
- Click Apply – OK.
- Reinstall the office.
- If the state is not disabled, follow the steps described in the “Reinstalling Office” section.
Reboot your computer and reinstall Office
- To restart your computer, go to the Start menu.
- Click Start in the bottom left corner.
- Click the Power option, then select Reboot.
- After your computer restarts, you can reinstall Office.
- Go to www.office.com and select Login.
- Log in with your username and password.
- Select Install Office.
- Depending on the browser you are using, select “Run in Edge” or “Internet Explorer” or “Save File in Firefox.
- Click Yes to move on to the next question.
- The installation is complete when you get the message: You’re ready! The desktop is installed!
Uninstall and Reinstall Office
- Download and reinstall the Office uninstaller.
- For Edge or Chrome: right-click the SetupProd_OffScrub.exe file in the lower-left corner.
- Then click Open.
- For Internet Explorer: Select Run at the bottom of the browser window to run SetupProd_OffScrub.exe.
- For Firefox: In the window that opens, select Save File, then select the Load arrow to run SetupProd_OffScrub.exe.
- Select the version of Office you want to remove.
- Click Next.
- When prompted, restart your computer.
- To reinstall Office, follow the steps in the section above.
Frequently Asked Questions
If you encounter a problem installing Office on your PC, try rebooting your computer and then try installing Office again. If that doesn't work, uninstall Office completely using this simple recovery tool. Once the uninstallation is complete, try reinstalling Office.
Find the Office software in the list of applications, usually listed in Microsoft Office 365 or Office 2019. Click the Office application and select Edit. Select option 1 quick fix or option 2 online fix, and then click Restore.
- Right-click the Office 2010 Setup.exe file.
- Click Properties.
- Click the Compatibility tab.
- Uncheck the "Run this program in compatibility mode" box.
- Click Apply, and then click OK.
- Double-click Setup.exe to install Office 2010.
- From the home page, select Install Office (If you installed another home page, go to aka. ms/office install.).
- Select Office 365 applications to start the installation.