Upgrading to the new Windows 10 operating system can cause problems and errors on your computer. Errors and problems such as incompatibilities, errors in the upgrade and upgrade process, etc. There are also cases when the video card, network devices, and other drives do not work properly.
Although Windows 10 is a reliable operating system, sometimes errors can occur, such as a “Print Error” message when you try to print something. In this final installment of our troubleshooting series, we’ll show you how to fix the “Print Error” message on your Windows 10 computer.
What causes the “Print Error” message in Windows 10?
As described above, the printing process is very extensive, so the error can occur at any point in the printing process. So, let’s take a look at some of the reasons that cause this printing error.
- It may be due to a connection error between the computer and the printer.
- The printer spool service is blocked because of corrupted data, or it has ended and is no longer working properly.
- Damaged data in the printer spool tray may be the cause of the error.
- Due to printer drivers or USB port drivers.
- After upgrading Windows 10 from previous versions.
Here are some of the reasons why you might get a print error message. Try the solutions below to get your printer back up and running.
How to resolve the “Error Printing” message in Windows 10?
Launch the printer troubleshooter
- Enter “troubleshoot” in the text box to search for troubleshooting options.
- Click on Troubleshoot to open the Settings window.
- Then click on the printer to activate its Start Troubleshooting button.
- Select the printer to be repaired and click Next to run the troubleshooting.
Checking the printer port settings
- Enter “Control Panel” in Run and select the OK option.
- Click on Devices and Printers to open the Control Panel applet.
- Right-click on the default printer and select Printer Properties.
- Then select the Ports tab.
- Make sure that the port you normally connect the printer to is selected there. If not, deselect the currently selected port.
- Then select the port to which the printer is normally connected.
- Select the Apply option and click OK to close the window.
Update the USB Drivers
If your printer works on another computer, USB drivers are probably the cause of the problem. To update the drivers:
- Press the Windows logo key + R to open the Run dialog box.
- Type devmgmt.MSC in the Run dialog box, then press Enter. If you are prompted for a password or administrator confirmation, enter the password or click Allow.
- In Device Manager, expand the Universal Serial Bus Controllers.
- Find the driver for the USB port (usually called Chipset and/or Controller). Ignore drivers with names like Mass Storage, Generic USB, etc.
- Right-click on the USB controller driver and select Update Driver.
- In the next window that appears, select Automatically check for updated drivers (connect to the Internet for the latest driver).
- Allow the process to complete and click OK
Frequently Asked Questions
When you access your printer, the job calls the print spool service, which then adds your document to the print queue. Damaged data in the print spool/tray can cause this service to stop. The other most likely cause of this print error is the connection between your computer and the printer.
- First, cancel any print jobs that may be in the queue.
- Turn off the printer and restart it.
- Check the paper in the printer.
Sometimes simply restarting your computer and printer can solve a faulty printer. Turn off the printer and computer completely and leave them in that state for a few minutes, then turn them back on and see if the problem is resolved.
This problem is usually caused by a faulty printer driver or cable. If you turn the printer off and on again, the error message should go away. The error message may be caused by a hardware problem. Try resetting the printer first, then reinstall the toner cartridge if the problem persists.