Troubleshooting: ‘Downloading Attachments is Disabled’ error message in Gmail

Not only does Gmail keep spam out of your inbox, but it’s also great at protecting you from malicious attachments. You probably know that you can’t send EXE files or scripts through Gmail.

If you receive such a file through Gmail, you will get an error message “Attachment download disabled”. Obviously, this is to prevent your system from getting infected, but sometimes an attachment is safe and you should download it anyway.

What causes the error “attachment download disabled” message in Gmail?

This is done to prevent malicious files from accidentally being downloaded to the system. Typically, emails with zip files attached or documents containing malicious macros are blocked. However, sometimes the files are not really malicious and Google filters them anyway, preventing the user from downloading the attachment.

This problem sometimes occurs if you move an email from your spam folder to your inbox using the “Move To” option rather than the “Do Not Spam” button. This means that you have bypassed Gmail’s internal flag, which marks the email as not spam and allows the user to download the attachment.

How to repair the “attachment download disabled” error message in Gmail

Download the email and use your email client

  1. Open the Gmail client in your browser.
  2. Open the highlighted email, click the menu, and select View Original.
  3. Right-click the Download Original link and choose Save As…. from the menu
  4. Change the .txt extension to .eml and save the file.
  5. Open the saved file with any other email client.
  6. Right-click the attachment and select Save.
  7. Save the archive and unzip it to the desired location.

Conclusion

If you’ve done all these steps, that’s all you need to do to fix this problem in Gmail. This does fix the problem, but there is still no solution that can be applied to the Gmail client itself.

Also, make sure you have a built-in email client on your desktop or download and install an alternative one. In addition, we hope that reading this article has given you valuable information.

Frequently Asked Questions

When you open it, you'll see the attachment that Gmail was unable to load. Right-click and choose whether you want to open it immediately or save it. If the file needs to be compressed, save it, compress it, and then open it.

If attachments aren't loading or aren't downloading, try the following steps in order: On your computer, make sure you're using a supported browser. Try disabling browser extensions one at a time. Clear your browser's cache and cookies.

  1. Open an email, click the arrow to the right of the email bar, and then click "View Original."
  2. Another window will open with "Original Message", now click on "Download Original" and save the file with a .eml extension.

  1. Open the Gmail client in your browser.
  2. Open the highlighted email, click on the menu and select "View Original".
  3. Right-click the "Download Original" link and choose "Save As..." from the menu.
  4. Change the .txt extension to .eml and save the file.
  5. Open the saved file with any other email client.
  6. Right-click the attachment and select Save.
  7. Save the archive and unzip it to the desired location.

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