Troubleshooting Elder Scrolls Online Error 1005 on Windows 10

Errors in games are so common these days that no game is without them. Either bug creep into them, or they suffer from massive programming errors. Players of Elder Scrolls Online consistently report one such error, Error 1005, and encounter it every time they try to launch the game. Even restarting and reconnecting haven’t helped.

So we decided to create a detailed guide that will surely help them and get rid of Error 1005. If you are one of the players facing this problem, you’ve come to the right place. So, let’s start with our guide.

What is the cause of error 1005 in Elder Scrolls Online?

As you can see from the error message, you can get ESO 1005 error due to a lack of permissions. To solve the problem, you can try running the game as an administrator. Simply right-click on The Elder Scrolls Online shortcut on your desktop and select Run as administrator.

Another reason for error 1005 in The Elder Scrolls Online is the presence of corrupt or missing game files, which usually occur due to incomplete game updates. Fortunately, the game has a feature that allows you to restore the game files.

How to repair error 1005 in Elder Scrolls Online?

Restore your C++ installation

ESO requires Visual C++ Redistributable for Visual Studio 2015 (vcredist_x64_2015.exe and vcredist_x86_2015.exe). If C++ installation is missing or incomplete, the mentioned error can occur. In this case, the problem can be solved by restoring the Visual C++ installation.

  1. Exit the launcher/game and all related processes via Task Manager.
  2. Press the Windows key and type “Control Panel” in the Windows search box.
  3. Then click on Control Panel in the search results.
  4. Then click on the Uninstall Program button.
  5. In the list of installed applications, right-click on your C++ installation and select Restore.
  6. Then follow the instructions on the screen to complete the restore process.
  7. After the restore, reboot your system.
  8. After the reboot, run the game and see if it works correctly.
  9. If not, uninstall the Visual C++ installation.
  10. Now download and install the Visual C++ Redistributable for Visual Studio 2015.
  11. Then run the game and make sure the error no longer occurs.

Reboot in safe mode and delete the exe files from the game

As the error message indicates, the launcher was unable to access the game’s exe file. If the launcher could not access the files even with administrator rights, the most likely scenario is that the exe file of the game itself is corrupted. In this case, deleting/renaming the exe file and restoring the game (to load a new exe file) may solve the problem.

  1. Boot the system in safe mode.
  2. In safe mode, navigate to the game’s installation directory. It is usually located under
    C: Programs (x86)Zenimax OnlineThe Elder Scrolls Onlinegameclient
  3. Now find the exe file (eso64.exe/eso.exe) and remove it (rename the exe file if you want to be sure).
  4. Now boot the system in normal mode.
  5. After the system has booted, run the game restore as described in solution 3.
  6. After restoring and rebooting the system, add the exe file to the exclusions list of your antivirus program.
  7. Now open the launcher as an administrator and check if the error has been fixed.

Changing the ESO Folder Name

The ESO client uses different folder names for EU and NA mega servers. If the folder name does not match the game region, the error discussed may occur. In this case, renaming the folder according to the region of your game may solve the problem.

  1. Exit the launcher/game.
  2. Open File Explorer and navigate to the ESO folder in My Documents:
    C:Users -> userid -> My DocumentsElder Scrolls Online.
  3. If you’re playing ESO, for example, find the Live folder and rename it to Liveeu.
  4. Then reboot your system.
  5. Now run the game and see if the ESO 1005 bug is fixed.

Launch the ESO Launcher as an Administrator

As the ESO error message suggests, the problem may be in the launcher permissions. Every game needs administrator permissions to run normally on the system without interruptions or because of UAC restrictions. In this case, opening the ESO launcher with administrator permissions may solve the problem.

  1. On your system desktop (or where you installed the launcher), right-click on the launcher icon.
  2. Then select “Run as administrator” from the context menu and check if the game is running correctly.

Game Repair

Many factors can corrupt game files. This is usually due to an incomplete game update. If your game files are corrupted, you won’t be able to start and play the game without encountering a number of errors. In this case, restoring the game files can solve the problem.

  1. Reboot your system.
  2. Open ESO Launcher as an administrator.
  3. If you are using multiple ESO clients, make sure you select the correct client by clicking on it.
  4. Wait for the launcher to fully load.
  5. Then open the Game Options drop-down menu and click Repair.
  6. When prompted, allow the launcher to scan all the files in the game.
  7. This may take some time, so wait until the repair process is complete.
  8. Then exit the launcher and reboot the system.
  9. After restarting, open the launcher/game with administrator rights and check if the error has been fixed.